Certified DevOps Site Reliability Engineering (SRE) Practitioner Training in United Arab Emirates

The Certified SRE Practitioner course is an advanced, hands-on training designed for experienced Site Reliability Engineers (SREs) and DevOps professionals who aim to scale reliability engineering practices across complex systems and enterprises.

Building on the SRE Foundation principles, this course deepens participants’ understanding of Service Level Objectives (SLOs), observability, incident response, chaos engineering, and automation. Through case studies, interactive exercises, and real-world simulations, learners gain practical skills to build resilient, high-availability systems that support business-critical services.

This certification enables professionals to integrate SRE with DevOps, leading to improved system reliability, faster incident recovery, and continuous service excellence.

Bilginç IT Academy is an officially Accredited Training Organisation (ATO) by PeopleCert, the global leader in professional certification and exam delivery.
As an authorized PeopleCert partner, we deliver accredited training and official certification exams for ITIL®, PRINCE2®, DevOps, and other PeopleCert-certified programs, ensuring our learners receive globally recognized credentials with the most up-to-date curriculum. 

Visit our official PeopleCert partner page here: Bilginç IT Academy – PeopleCert Official Partner

Important Information:
This course is an official program accredited by PeopleCert and is offered only together with the corresponding certification exam. The course fee includes the exam fee.
Participants can take the certification exam online through PeopleCert’s examination system and earn an internationally recognized certificate.
This practice is mandatory to ensure compliance with PeopleCert’s quality standards and accreditation guidelines.

DevOps Institute® is a registered trademark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.

To gain the most from this course, participants should have:

• Completed the SRE Foundation Certification (mandatory).

• Understanding of core SRE concepts and DevOps principles.

• Experience in system administration, automation, or software engineering.

• Familiarity with incident response, observability, and CI/CD pipelines.

After completing this course, participants will be able to:

• Identify and resolve SRE anti-patterns that hinder reliability.

• Define and implement SLOs (Service Level Objectives) and Error Budgets aligned with user satisfaction.

• Apply Full-Stack Observability using logs, metrics, and traces.

• Utilize AIOps and Platform Engineering to enhance automation and proactive reliability.

• Implement incident management and postmortem best practices.

• Use Chaos Engineering to validate resilience and failure recovery strategies.

• Integrate SRE practices within DevOps to build scalable, automated, and reliable environments.

Module 1: SRE Anti-Patterns

• Common reliability pitfalls and anti-patterns.

• Case Study: Monzo Bank’s Reliability Challenges.

• Conducting blameless postmortems and retrospectives.

Module 2: Service Level Objectives (SLOs) – The Proxy for Customer Happiness

• Defining SLIs, SLOs, and Error Budgets.

• Case Studies: Kudos Engineering and Home Depot’s SLO implementation.

• Practical exercise: Designing meaningful service reliability metrics.

Module 3: Full-Stack Observability

• Implementing end-to-end monitoring, logging, and alerting.

• Reducing false positives and alert fatigue.

• Integrating observability tools for proactive issue detection.

Module 4: Platform Engineering & AIOps

• Leveraging AI-driven automation for predictive reliability.

• Automating repetitive tasks and scaling infrastructure operations.

• Role of platform engineering in building reliability at scale.

Module 5: SRE & Incident Response Management

• Best practices for incident response and on-call management.

• Role of incident commanders and response playbooks.

• Managing communication, escalation, and learning post-incident.

Module 6: Chaos Engineering

• Designing fault injection experiments.

• Building resilience through controlled failure testing.

• Case Study: Netflix and the Simian Army.

Module 7: SRE as a Form of DevOps

• Aligning SRE principles with DevOps pipelines.

• Balancing reliability and velocity.

• Creating a culture of continuous improvement and automation.

Certification Exam

The course includes an official DevOps Institute SRE Practitioner Exam Voucher.