Copilot 365 Essentials is a 1 day, hands-on course designed for non-technical knowledge workers who want to use Microsoft Copilot effectively in their daily work.
Build practical skills for prompting with context, improving outputs, verifying information, and using Copilot responsibly in an organisational environment. Explore how Web mode, Work mode, and referenced files, emails, and meetings can influence results, and apply Copilot across core Microsoft 365 applications.
Through scenario-driven activities, you’ll practise drafting, rewriting, summarising, analysing data, supporting collaboration, and creating repeatable workflows. You’ll also learn how to protect sensitive information and recognise when human judgement and verification are essential.
No prior AI experience is required. The course concludes with a Copilot 365 Essentials Competency Assessment, leading to a downloadable CompTIA CompCert.
Prerequisites
No prior AI experience is required.
This course is designed for non-technical, desk-based knowledge workers who have access to Microsoft Copilot in their organisation’s Microsoft 365 environment.
Target audience
This course is designed for non-technical knowledge workers who want to build practical Microsoft Copilot skills for everyday work.
It is suitable for professionals who want to:
- Build confidence using Copilot across Microsoft 365
- Improve the quality and consistency of AI-generated outputs
- Use prompting techniques to get more relevant results
- Apply responsible AI practices when working with organisational information
- Develop practical skills that can be applied immediately in the workplace
