CompTIA Tech+ Training

The training is an entry-level training program designed to provide a strong foundation in Information Technology (IT). The course introduces learners to the essential technologies, systems, and concepts that power today's digital workplace.

Participants will explore computer systems, networking, cyber security, data management, cloud computing, and artificial intelligence technologies while developing practical troubleshooting skills through hands-on exercises and real-world scenarios.

The course serves as an ideal starting point for individuals considering a career in IT and provides excellent preparation for advanced certifications such as CompTIA A+.

There are no formal prerequisites for this course.

CompTIA Tech+ is specifically designed for individuals with little or no previous IT experience.

By the end of this training, you will have gained knowledge and skills in the following areas:

• Explain core Information Technology concepts.
• Identify and configure essential IT Infrastructure components.
• Evaluate software applications used for productivity and collaboration.
• Understand and use basic Database Management concepts.
• Apply fundamental Cyber Security practices.
• Follow a structured Troubleshooting Methodology.
• Recognise trends in Artificial Intelligence, Cloud Computing, and digital transformation.

Understanding Technology Fundamentals

• The computing cycle: input, processing, storage, and output
• Device categories including computers, mobile devices, gaming systems, and IoT devices
• Digital citizenship and responsible technology use
• Introduction to IT Career Paths

Data Management and Privacy

• Personal data protection practices
• Corporate data usage and monetisation
• Privacy considerations in social media and Artificial Intelligence
• Password security and encryption fundamentals
• Hands-on password management exercises

Internet Technologies

• Internet fundamentals and web browsing
• Browser customization and security
• Cable, DSL, Fibre, and Wireless connectivity
• Home and small business network configuration labs

Cyber Security

• Authentication and Authorization
• Social engineering attacks
• Malware threats
• Firewall technologies
• Antivirus solutions
• Device protection and system maintenance

Networking

• Binary, Hexadecimal, and Octal numbering systems
• Networking hardware and addressing concepts
• Network communication models
• Wireless network deployment and security
• Virtualization and Cloud Connectivity

Applications and Software

• Email, messaging, and office productivity applications
• Collaboration and communication platforms
• Remote support and file-sharing tools
• Microsoft Office Suite
• Software licensing, deployment, and troubleshooting
• CompTIA Problem-Solving Methodology

Operating Systems

• Exploring Windows, Linux, and iOS
• Managing drivers and applications
• System services and maintenance
• File management and backup procedures
• Operating system configuration labs

Hardware Fundamentals

• Storage, speed, and processing concepts
• Internal computer hardware components
• Printers, UPS systems, and peripherals
• Driver installation and updates
• Hardware assembly and configuration labs

Database Fundamentals

• Introduction to Database Management Systems
• Comparing spreadsheets and databases
• Relational and non-relational databases
• Data entry and reporting techniques
• Primary keys, foreign keys, and schema design

Coding Fundamentals

• Programming language categories
• Pseudocode and logical thinking
• Variables, arrays, and data types
• Loops, conditions, and functions
• Object-Oriented Programming (OOP)
• Debugging and troubleshooting techniques

The Future of Technology

• Generative AI and Quantum Computing
• Automation and robotics innovations
• Virtual and immersive technologies
• Digital transformation trends
• The evolving role of technology professionals