ITIL® 4 Foundation Training

  • Learn via: Classroom
  • Duration: 2 Days
  • Price: From $2,086+VAT
  • We can host this training at your preferred location. Contact us!
Upcoming Training
$2,086+VAT
31 January 2023
2 Days

The ITIL® 4 Foundation Certificate course provides comprehensive first-level training for anyone involved in provision, support, or delivery of IT-enabled services in a modern digital organisation. It teaches the fundamentals of the very latest version of the most widely adopted guidance on IT service management (ITSM) in the world.

ITIL 4 Foundation introduces delegates to the Service Value System (SVS) which describes how all the components and activities of the organisation work together as a system to enable value creation. The ITIL SVS supports many work approaches, such as Agile, DevOps and Lean as well as traditional process and project management, with a flexible value-oriented operating model.

The course comprises interactive learning sessions, exercises that reinforce the knowledge gained and practice exam questions. In preparation for taking the exam, delegates will need to plan to spend 90-120 minutes each evening on revision and example examination questions.


ITIL v4

This course is aimed at all levels of IT professionals, customers and users involved in the provision or receipt of IT Services in any organisation.

At the end of this two-day course, attendees will have an understanding of the following:

  • Key concepts in the ITIL 4 framework that build upon Lean, Agile, DevOps and other practices, and how these enable business value to be co-created
  • The seven guiding principles of ITIL 4
  • ITIL service value system
  • The four dimensions of service management
  • The ITIL practices with a focus on 15 of these, of which 7 will be covered in detail

  • The ITIL® 4 Foundation Certificate course provides comprehensive first-level training for anyone involved in provision, support, or delivery of IT-enabled services in a modern digital organisation.
  • The ITIL 4 Foundation course teaches the fundamentals of the very latest version of the most widely adopted guidance on IT service management (ITSM) in the world.
  • ITIL 4 Foundation introduces delegates to the Service Value System (SVS) which describes how all the components and activities of the organisation work together as a system to enable value creation. The ITIL SVS supports many work approaches, such as Agile, DevOps and Lean as well as traditional process and project management, with a flexible value-oriented operating model.



Contact us for more detail about our trainings and for all other enquiries!

You can gain your ITIL 4 certification by participating in the exam. You can take the exam online after you enroll in the course or by yourself. ITIL 4 Foundation training is highly recommended before taking the exam.
The ITIL 4 Foundation certification serves as an introduction to ITIL 4 stages allowing candidates to better understand IT service management as an end-to-end business guide for the development, distribution, and continuous improvement of technology-enabled services and goods.
ITIL 4 training and certification are comprehensive processes and attendees should have good knowledge of these. You can contact us to get more information about ITIL 4 Foundation training and the ITIL 4 Foundation practice exam.
After the publication of ‘ITIL Version 3 (V3)’, AXELOS revised this version and embraced the latest trends in service management. ITIL 4 released in February 2019 providing more flexibility to design tailor-made processes.

Upcoming Trainings

Join our public courses in our Istanbul, London and Ankara facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

31 January 2023
$2,086+VAT
Book Now
Classroom

Istanbul, Ankara, London
01 February 2023
$2,086+VAT
Book Now
Classroom

Istanbul, Ankara, London
02 February 2023
$2,086+VAT
Book Now
Classroom / Virtual Classroom

Istanbul, Ankara, London
06 February 2023
$2,086+VAT
Book Now
Classroom / Virtual Classroom

Istanbul, Ankara, London
07 February 2023
$2,086+VAT
Book Now
Classroom / Virtual Classroom

Istanbul, Ankara, London
10 February 2023
$2,086+VAT
Book Now
Classroom / Virtual Classroom

Istanbul, Ankara, London
14 February 2023
$2,086+VAT
Book Now
Classroom

Istanbul, Ankara, London
15 February 2023
$2,086+VAT
Book Now
Classroom / Virtual Classroom

Istanbul, Ankara, London

Related Trainings

By using this website you agree to let us use cookies. For further information about our use of cookies, check out our Cookie Policy.