Scripting in ServiceNow Fundamentals Training

  • Delivery Method: Online Instructor-Led / Classroom Based / Onsite
  • Participation Model: Public Training / Private / In-House Training
  • Duration: 3 Days
  • Level: Fundamentals
  • Price: From €2,600 +TAX
  • Upcoming Date:

Need to take advantage of the extensibility of ServiceNow? Want to add new functionality or modify the baseline behavior of your instance? If so, attend Scripting in ServiceNow to learn how to use our JavaScript API. This class begins with client side scripting and transitions to server side scripting. You will write, test, and debug scripts using real-world, relevant lab exercises. The class features lecture recordings as well as extensive hands-on practice and reinforcement delivered in a wide variety of lab activities.



Prerequisites

- Welcome to ServiceNow course
- Certified System Administrator preferred
- Ability to write, test, and debug JavaScript
- Students should work all of the exercises and labs from lessons 1 – 14 of CodeCademy's JavaScript Fundamentals course
- Students should complete the 'Scripting in ServiceNow Primer' course if they are brand new to the ServiceNow AI Platform and JavaScript.
- Familiarity with database tables and columns


For corporate groups, we can organize this training as an on-site private group.
HAVELSAN
ASELSAN
PepsiCo Türkiye
JTI TÜTÜN ÜRÜNLERİ SANAYİ A.Ş.
ING Bank
DHL
MASTERCARD
Huawei
TotalEnergies
Mercedes-Benz Türk A.Ş.
Goodyear
FORD OTOMOTIV SANAYI A.S.
3M COMPANY
Schneider Electric
Central Bank of Azerbaijan
BP Petrolleri
Procter & Gamble (P&G)
Qatar Foundation
Bank Of China
GlaxoSmithKline (GSK)
MORGAN STANLEY & CO Inc
Novo Nordisk
DEUTSCHE BANK
Azerbaycan Cumhuriyeti Emek ve Ahalinin Sosyal Güvenliği Bakanlığı
ACCENTURE

What You Will Learn

How to use your existing JavaScript skills in the Now Platform.

Training Outline

Course Flow

During this three-day interactive training course, attendees access the ServiceNow platform in their own student instance, which is a “safe sandbox” loaded with demo and test data.

The course weaves a scenario throughout, simulating situations one might find in the real world. The class features lecture and group discussions, as well as extensive hands-on practice and reinforcement delivered through a variety of labs.

Day 1

Module 1: Scripting Overview

  • Lab 1.3.1: Using the Syntax Editor
  • Lab 1.3.2: Syntax Checking
  • Lab 1.6.1: Explore Scripting Resources

Module 2: Client Scripts

  • Lab 2.1.1: Two Simple Client Scripts
  • Lab 2.2.1: g_form and g_user
  • Lab 2.3.1: Debugging Client Scripts

Module 3: UI Policies

  • Lab 3.1.1: Incident State Resolve/Closed

Module 4: Business Rules

Day 2

Module 4: Business Rules

  • Lab 4.1.1: Debugging Business Rules
  • Lab 4.1.2: Current and Previous
  • Lab 4.1.3: Display Business Rules and Dot-walking

Module 5: GlideSystem

  • Lab 5.1.1: Setting the CAB Date
  • Lab 5.1.2: Re-open Problem Date Validation

Module 6: GlideRecord

  • Lab 6.1.1: Two GlideRecord Queries
  • Lab 6.1.2: RCA Attached: Problem and Child Incidents
  • Lab 6.1.3: addEncodedQuery()
  • Lab 6.2.1: Explore GlideQuery

Module 7: Script Includes

  • Lab 7.1.1A: Classless Script Include (logPropertyValues)
  • Lab 7.1.1B: Classless Script Include (hasRoleExactly)

Day 3

Module 7: Script Includes (continued)

  • Lab 7.2.1: Create a New Class
  • Lab 7.3.1: HelloWorld GlideAjax
  • Lab 7.3.2: Number of Group Members
  • Lab 7.4.1: JSON Object

Module 8: Scripting with Flow Designer

  • Lab 8.1.1: Build a Flow
  • Lab 8.2.1: Trigger a Subflow
  • Lab 8.3.1: Add a Script to a Flow

Why Choose Us

Leading UK-based global training provider since 1995.

Experience Scripting in ServiceNow Fundamentals through Bilginç IT Academy's live and interactive virtual classroom environment. Join a Public course as an individual delegate or arrange a dedicated Private / In-house online training program exclusively for your organization.

  • Delivery Method: Online Instructor-Led
  • Participation Model: Public / Private (In-house)
  • Live and Interactive Training: Connect with your instructor in real time and actively participate through discussions, Q&A sessions, practical exercises, and group activities.
  • Flexible Participation: Join the training from your home, office, or any location with a suitable internet connection.
  • Expert Trainer Network: Learn from experienced trainers with strong industry backgrounds and practical field expertise.
  • Over 30 Years of Training Expertise: Benefit from Bilginç IT Academy's professional training experience since 1995.
  • Worldwide Access: Join our live virtual classrooms from anywhere in the world or arrange a dedicated online training program for your organization.

Experience Scripting in ServiceNow Fundamentals in a professional face-to-face classroom environment. Classroom Based training can be delivered as a Public course open to individual delegates or as a dedicated Private / In-house class exclusively for your organization.

  • Delivery Method: Classroom Based
  • Participation Model: Public / Private (In-house)
  • Face-to-Face Learning: Interact directly with your instructor and fellow delegates in an engaging classroom environment.
  • Experienced Trainers: Learn from specialists with extensive industry experience and practical real-world knowledge.
  • Professional Training Environment: Attend training in comfortable, well-equipped classrooms designed to support effective learning.
  • Practical Learning: Depending on the course, reinforce your knowledge through hands-on exercises, scenarios, case studies, and instructor-led activities.

Arrange Scripting in ServiceNow Fundamentals as a dedicated Onsite training program for your organization. Bilginç IT Academy trainers can deliver the training at your office or another location of your choice, with the program planned around your team's requirements and business objectives.

  • Delivery Method: Onsite
  • Participation Model: Private (In-house)
  • Training at Your Preferred Location: Organize the training at your company's office or another location selected by your organization.
  • Tailored Course Content: Adapt the training program to your projects, team structure, existing skill levels, and specific business requirements.
  • Team-Focused Learning: Develop your team around a shared knowledge base while strengthening internal collaboration and knowledge transfer.
  • Flexible Scheduling: Plan the training dates, location, and program according to your organization's operational requirements.
  • Worldwide Onsite Delivery: Bilginç IT Academy trainers can travel internationally to deliver dedicated training programs at your preferred location.
Contact us for more detail about our trainings and for all other enquiries!

Scripting in ServiceNow Fundamentals Training Course Schedule

Join our public courses in our Istanbul, London and Ankara facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

For corporate groups, we can organize this training as an on-site private group.
25 October 2026 (3 Days)
Istanbul, Ankara, London
€2,600 +TAX
04 November 2026 (3 Days)
Istanbul, Ankara, London
€2,600 +TAX
05 November 2026 (3 Days)
Istanbul, Ankara, London
€2,600 +TAX
08 November 2026 (3 Days)
Istanbul, Ankara, London
€2,600 +TAX
15 November 2026 (3 Days)
Istanbul, Ankara, London
€2,600 +TAX
16 November 2026 (3 Days)
Istanbul, Ankara, London
€2,600 +TAX
20 November 2026 (3 Days)
Istanbul, Ankara, London
€2,600 +TAX
25 November 2026 (3 Days)
Istanbul, Ankara, London
€2,600 +TAX

Our IT training and professional development services reach a global audience, transcending geographical boundaries through advanced digital learning platforms and strategic international hubs. We specialize in delivering world-class curriculum across continents, ensuring that no matter where you are located, you have access to the latest industry certifications and technical expertise. By partnering with global technology leaders and academic institutions, we provide a unified learning experience that meets the demands of a diverse, international workforce. Our commitment to global excellence ensures that professionals in every time zone can master the digital skills required to lead, innovate, and thrive in the ever-evolving global technology landscape.

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