Supporting and Troubleshooting macOS Training

  • Learn via: Classroom
  • Duration: 5 Days
  • Level: Intermediate
  • Price: From €4,316+VAT
We can host this training at your preferred location. Contact us!

This 5-days, hands on course will provide learners with an in-depth exploration of the Apple operating system - macOS. Using a mixture of trainer-led presentations and hands-on exercises, learners will set their computers up from scratch; configure settings and explore the latest features; and learn how to troubleshoot and resolve problems.

Some knowledge of macOS would be ideal but not necessary.

  • Install, deploy and configure macOS
  • How to manage differ user accounts in macOS
  • Understand and configure built-in security features
  • Managing the macOS file systems
  • Configure and troubleshoot macOS networking
  • How to manage macOS with Mobile Device Management solutions
  • Installing and troubleshooting applications
  • macOS peripheral management
  • Manage and troubleshoot the boot process

Installing, deploying and configuring macOS

  • Installing macOS on a new Mac
  • Deployment options for macOS
  • Using internet recovery to rebuild a Mac
  • Reinstall macOS from installer app
  • Using beta versions of macOS via Apple Seed for IT
  • Understanding System Preferences on macOS
  • Configuring macOS Content Caching

Managing users

  • Understanding macOS user types
  • Creating local Admin users
  • Creating local Standard users
  • Resetting local passwords
  • Binding macOS to Microsoft Active Directory
  • Logging on with network user accounts
  • Authenticating to Microsoft Azure Active Directory

macOS security

  • Understanding macOS Keychain
  • macOS Permissions
  • Using macOS Find My options
  • Managing Activation Lock

macOS file systems

  • Understanding Apple File System (APFS)
  • Managing macOS File Vault
  • Managing external volumes

Managing and troubleshooting network configurations

  • Configuring macOS network settings
  • Using Terminal commands to manage network configurations
  • Troubleshooting macOS network issues

Managing macOS with Mobile Device Management

  • Understanding the role of Mobile Devices Management in macOS
  • Installing Profiles for device management
  • Troubleshooting device enrolment issues

Installing and troubleshooting apps

  • Installing apps from the App Store
  • Understanding Rosetta Stone 2 role in running Intel Apps
  • Installing Intel apps on a Mac with Apple silicon
  • Installing iOS/iPadOS apps on a mac with Apple silicon
  • Troubleshooting apps on macOS

Peripheral management

  • Understanding System Extensions
  • Using Activity Monitor to troubleshoot apps

Troubleshooting the macOS boot process

  • Understanding the Intel Mac boot process
  • Understanding the Apple silicon boot process
  • Troubleshooting boot issues


Contact us for more detail about our trainings and for all other enquiries!

Upcoming Trainings

Join our public courses in our Istanbul, London and Ankara facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

Classroom / Virtual Classroom
20 May 2024
Istanbul, Ankara, London
€4,316 +VAT Book Now
Classroom / Virtual Classroom
10 June 2024
Istanbul, Ankara, London
€4,316 +VAT Book Now
Classroom / Virtual Classroom
24 June 2024
Istanbul, Ankara, London
€4,316 +VAT Book Now
Classroom / Virtual Classroom
24 June 2024
Istanbul, Ankara, London
5 Days
Classroom / Virtual Classroom
24 June 2024
Istanbul, Ankara, London
5 Days
Classroom / Virtual Classroom
04 July 2024
Istanbul, Ankara, London
5 Days
Classroom / Virtual Classroom
12 August 2024
Istanbul, Ankara, London
€4,316 +VAT Book Now
Classroom / Virtual Classroom
09 August 2024
Istanbul, Ankara, London
5 Days
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