ITIL Managing Professional Transition Training in Kazakhstan

  • Learn via: Online Instructor-Led / Classroom Based / Onsite
  • Duration: 5 Days
  • Level: Expert
  • Price: Please contact for booking options
  • UK & Türkiye Based Global Training Provider

ITIL® Managing Professional Transition (Version 5) provides the most efficient upgrade route for experienced ITIL professionals who hold either: ITIL 4 Managing Professional, ITIL 4 Master, ITIL v3 Expert or ITIL v3 Master certifications. The 5-day course focuses exclusively on the key enhancements introduced in ITIL (Version 5) across Foundation, Product, Service, Experience and Transformation.

This fast-track course protects previous investment in ITIL certifications while enabling professionals to progress towards future-ready digital product and service management capabilities. Learners gain a clear understanding of what has changed, how the framework has evolved, and how to apply new guidance to deliver measurable value across organisations.

The training consolidates essential concepts from the ITIL 5 framework and prepares learners for the ITIL Managing Professional Transition (Version 5) and ITIL Transformation (Version 5) examinations.

We can organize this training at your preferred date and location. Contact Us!

HAVELSAN
ASELSAN
PepsiCo Türkiye
JTI TÜTÜN ÜRÜNLERİ SANAYİ A.Ş.
ING Bank
DHL
MASTERCARD
Huawei
TotalEnergies
Mercedes-Benz Türk A.Ş.
Goodyear
FORD OTOMOTIV SANAYI A.S.
3M COMPANY
Schneider Electric
Central Bank of Azerbaijan
BP Petrolleri
Procter & Gamble (P&G)
Qatar Foundation
Bank Of China
GlaxoSmithKline (GSK)
MORGAN STANLEY & CO Inc
Novo Nordisk
DEUTSCHE BANK
Azerbaycan Cumhuriyeti Emek ve Ahalinin Sosyal Güvenliği Bakanlığı
ACCENTURE

Prerequisites

Learners must hold one of the following:

  • ITIL 4 Managing Professional
  • ITIL 4 Master
  • ITIL v3 Expert (MALC)
  • ITIL v3 Master

Target Audience

This course is designed for professionals who have already invested in ITIL and require a straightforward upgrade route to ITIL (Version 5).

Typical roles include

  • IT service management professionals
  • Digital product managers
  • Service delivery managers
  • Service operations managers
  • Service desk and support leaders
  • DevOps and platform professionals
  • IT and digital transformation leaders
  • Professionals across all sectors involved in digital product and service management

Training Outline

This five-day course consolidates the most important updates from the ITIL (Version 5) Managing Professional modules:

  • ITIL Foundation (Version 5) updates
  • ITIL Product (Version 5)
  • ITIL Service (Version 5)
  • ITIL Experience (Version 5)
  • ITIL Transformation (Version 5)

What you will learn

  • The most important updates across the ITIL (Version 5) framework
  • How to transition efficiently without repeating existing knowledge
  • How to apply updated practices to digital products and services
  • How to deliver measurable value through transformation

ITIL Foundation (Version 5) updates and framework evolution

Topics include:

  • Overview of the ITIL framework evolution
  • Key enhancements introduced in ITIL (Version 5)
  • Updated service value system and guiding principles
  • Changes impacting digital product and service management
  • Understanding the new upgrade pathway

ITIL Product (Version 5)

Topics include:

  • Digital product lifecycle management
  • Value creation through product thinking
  • Collaboration between product and service teams
  • Continual improvement of digital products
  • Aligning product strategy with organisational goals

ITIL Service (Version 5)

Topics include:

  • Designing and delivering high-value services
  • Service lifecycle integration
  • Service support and optimisation
  • Value creation for stakeholders
  • Continual service improvement practices

ITIL Experience (Version 5)

Topics include

  • Human-centred service design
  • Trust, perception and engagement in service delivery
  • Measuring experience and value
  • Improving user and customer outcomes
  • Embedding experience into digital service strategies

ITIL Transformation (Version 5)

Topics include

  • Balancing governance, execution and continual learning
  • Aligning people, processes and technology
  • Delivering measurable value through transformation
  • Building organisational resilience
  • Driving sustainable change and innovation

Exams and assessments

This course includes two formal certification exams delivered online through PeopleCert, allowing learners to take each exam separately and at a time that suits their schedule.

ITIL Managing Professional Transition (Version 5) exam

  • 60 multiple-choice questions
  • Open book - The official ITIL Product, Service and Experience books may be used during the exam, including notes made within the text. No other reference materials are permitted
  • 120-minutes duration
  • Pass mark: 42 out of 60 (70%)

ITIL Transformation (Version 5) exam

  • 40 multiple-choice questions
  • Open book - The official ITIL Transformation (Version 5) book may be used during the exam, including notes made within the text. No other reference materials are permitted
  • 90-minutes duration
  • Pass mark: 28 out of 40 (70%)

After completing this ITIL Managing Professional Transition (Version 5) course, your certification will migrate to the following designations:

  • ITIL 4 Master migrates to ITIL Master (Version 5)
  • ITIL 4 Managing Professional migrates to ITIL Managing Professional (Version 5)
  • ITIL v3 Master migrates to ITIL Managing Professional (Version 5)
  • ITIL v3 Expert migrates to ITIL Managing Professional (Version 5)

Hands-on learning

This course includes:

  • Scenario-based group discussions exploring real-world strategic challenges
  • Practical exercises applying the strategy development and implementation cycles
  • Instructor-led workshops focused on strategic decision making and organisational alignment

Key benefits

  • A clear and simple upgrade path for existing ITIL professionals
  • Efficient learning focused only on what has changed
  • Faster alignment of product and service teams
  • Improved customer trust and value delivery
  • Support for progression to future-ready roles

Why Choose Us

Experience ITIL Managing Professional Transition in Kazakhstan through Bilginç IT Academy's live and interactive virtual classroom environment, accessible from your home, office, or any location. Connect with expert trainers in real time and bring the energy of classroom learning into the digital experience.

  • Live Instructor-Led Sessions: Join scheduled training sessions with your instructor and fellow delegates in real time.
  • Interactive Learning Experience: Take part in discussions, practical exercises, group activities, and Q&A sessions throughout the course.
  • Expert Trainer Network: Learn from experienced trainers with strong industry backgrounds and practical field expertise.
  • Over 30 Years of Training Expertise: Benefit from Bilginç IT Academy's long-standing experience in delivering professional training since 1995.
  • Flexible and Scalable Delivery: Access live virtual classrooms from Kazakhstan and worldwide, with flexible planning options for individual and corporate training needs.

Experience ITIL Managing Professional Transition in a focused classroom environment in Kazakhstan. Bilginç IT Academy's carefully selected training venues provide a professional setting where delegates can interact directly with expert trainers and peers.

  • Experienced Trainers: Learn from specialists with extensive field experience and real-world knowledge.
  • Professional Training Venues: Attend courses in comfortable, well-equipped classrooms designed to support effective learning.
  • Focused Classroom Experience: Benefit from limited class sizes that encourage discussion, interaction, and personalized support.
  • Quality-Driven Learning: Develop practical skills through structured, up-to-date, and professionally designed training content.

Meet your team's training needs with Bilginç IT Academy's onsite ITIL Managing Professional Transition in Kazakhstan solution, delivered at your office or preferred location. Align your team's development with your business goals through a training experience tailored to your organization.

  • Tailored Course Content: Adapt the training program to your organization's projects, team structure, and specific business requirements.
  • Time and Cost Efficiency: Reduce travel, accommodation, and operational costs while maximizing the value of your training investment.
  • Team-Focused Learning: Help your employees develop around the same knowledge base and strengthen collaboration across your organization.
  • Simplified Planning and Tracking: Manage the training process, participant development, and organizational requirements with greater control.
Contact us for more detail about our trainings and for all other enquiries!

Kazakhstan stands as the preeminent technological and financial powerhouse of Central Asia, with the dynamic cities of Almaty and Astana serving as global magnets for innovation. The country is home to the Astana Hub, an international tech startup center, and Nazarbayev University, both of which are at the forefront of pioneering research in Artificial Intelligence, Blockchain, and Big Data analytics. Kazakhstan has achieved worldwide recognition for its advancements in digital mining and financial technologies, supported by a national strategy that prioritizes high-quality IT education and continuous professional development. Our comprehensive training programs are strategically designed to empower professionals in Kazakhstan to master complex corporate systems and lead large-scale digital innovation processes. By bridging the gap between local talent and global industry standards, we ensure that the Kazakh workforce remains highly competitive in the rapidly evolving Eurasian digital economy.

Bilginç IT Academy All Rights Reserved

By using this website you agree to let us use cookies. For further information about our use of cookies, check out our Cookie Policy.