Advanced Lean Techniques & Understanding Customers Training in Sweden

  • Learn via: Classroom
  • Duration: 2 Days
  • Level: Expert
  • Price: From €1,235+VAT
We can host this training at your preferred location. Contact us!

Master next level Lean Six Sigma tools.

Take your toolbox skillset further and develop your ability to use a wide range of advanced lean tools and techniques - both within the context of an improvement project or in Lean deployment. With this extended range of techniques, you will be able to better understand your customer and the value your processes provide.

Delegates must already hold a Lean Six Sigma Green Belt or Lean Practitioner certification

As a result of attending this course delegates will be able to:

  • Identify opportunities to apply broader approaches for improvement across their organisational business system
  • Deepen their understanding and application of the lean thinking principles
  • Enhance their business’ approach to understanding customer requirements through surveys and journey mapping
  • Deepen their understanding of value from the perspective of the customer to develop new theories for product, service and process improvement

Advanced Lean Techniques

  • Requirements for the effective use of advanced Lean Six Sigma Techniques
  • Lean thinking
  • Leader standard work
  • Kata thinking
  • The visual performance management system
  • Set-up reduction (SMED)
  • Total Productive Maintenance

Understanding Customers

  • Lean Six Sigma in a service environment
  • Service failure demand
  • Customer-supplier quality perceptions
  • The customer-focused organisation and knowing your customer
  • Understanding the customer journey
  • Assessing customer satisfaction
  • Customer surveys & the survey process


Contact us for more detail about our trainings and for all other enquiries!

Upcoming Trainings

Join our public courses in our Sweden facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

Classroom / Virtual Classroom
24 borgemánnu 2024
Stockholm, Malmö, Göteborg
2 Days
Classroom / Virtual Classroom
26 borgemánnu 2024
Stockholm, Malmö, Göteborg
2 Days
Classroom / Virtual Classroom
26 borgemánnu 2024
Stockholm, Malmö, Göteborg
2 Days
Classroom / Virtual Classroom
25 borgemánnu 2024
Stockholm, Malmö, Göteborg
2 Days
Classroom / Virtual Classroom
02 čakčamánnu 2024
Stockholm, Malmö, Göteborg
2 Days
Classroom / Virtual Classroom
03 čakčamánnu 2024
Stockholm, Malmö, Göteborg
2 Days
Classroom / Virtual Classroom
02 golggotmánnu 2024
Stockholm, Malmö, Göteborg
2 Days
Classroom / Virtual Classroom
10 golggotmánnu 2024
Stockholm, Malmö, Göteborg
2 Days
Advanced Lean Techniques & Understanding Customers Training Course in Sweden

Sweden is a Nordic country that borders Norway, Finland and Denmark. The name "Sweden" originated from the "Svear", a people mentioned by the Roman author Tacitus. While being the largest Nordic country, Sweden is the fifth-largest country in Europe. Sweden has a total population of 10.4 million. The capital and largest city is Stockholm. About 15 percent of the country lies within the Arctic Circle, so that's why from May until mid-July, sunlight lasts all day in the north of the Arctic Circle. On the other hand, during December, the capital citt experiences only about 5.5 hours of daylight.

When in Sweden, visiting Stockholm's Old Town Gamla Stan, Sweden's most popular museum Vasa Museum and a UNESCO World Heritage Site; Drottningholm Palace is highly recommended.

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