AMA2576: Communication and Interpersonal Skills for Technical Professionals Uzbekistan Eğitimi

To achieve success, technical professionals must have strong and flexible interpersonal and communication skills in addition to their technical abilities. 

Whether you’re an IT professional, engineer, scientist, or researcher, communicating with others—both technical and nontechnical professionals—is an essential part of the job. This seminar will give you the interpersonal and communication tools you need to ensure mutual clarity and understanding when dealing with others, so you can maximize all your business interactions and achieve your critical goals.

Who Should Attend?

All technical and IT professionals who need to develop the interpersonal and communication skills necessary to effectively convey their knowledge to those around them.

• Recognize and manage differences between you and nontechnical professionals
• Deliver clear messages to non-technical professionals
• Apply verbal and nonverbal techniques to build shared understanding
• Strategically apply a communication system to enhance relationships and achieve performance goals
• Develop active listening skills that promote better work relationships
• Get your points across in diverse communication contexts
• Use influencing skills to complete projects faster and grow your reputation
• Be able to productively manage conflict

This Seminar Features Blended Learning

AMA Blended Learning combines instructor-led training with online pre- and post-seminar assessments, tune-up courses and other resources to maximize the participant's training goals. Through a blend of proven instructor-led seminars and powerful online technology, AMA Blended Learning provides a compelling and more comprehensive experience for the learner - producing a greater return-on-investment for the employer and the seminar participant.

Identifying Differences Between Technical and Nontechnical Professionals

• Recognizing the differences in communication needs/expectations of technical vs. nontechnical professionals
• Understanding the impact of generational characteristics on communication within and outside of technical areas
• Analyzing your own work situation based on communication needs and expectations

Interpersonal Strategies to Help You Get Your Points Across in Diverse Circumstances

• Distinguishing communication style preferences to better understand and influence others
• Determining your personal communication styles with the DiSC® profile
• Identifying the strengths and limitations of your DiSC® profile
• Using behavioral clues to determine others’ personal styles
• Describing how to more effectively work with other styles

Strategically Applying a Communication System to Enhance Relationships

• Differentiating between verbal and nonverbal communications
• Assessing your own nonverbal traits and developing an improvement plan
• Identifying criteria for establishing trust and building credibility
• Using a communication model to conduct more effective conversations

Developing Active Listening Skills to Promote Better Work Relationships

• Recognizing the role of listening in effective communications
• Knowing when and how to acknowledge emotions and ideas
• Applying effective listening techniques to own work situations

Communication Strategies to Help You Achieve Your Goals

• Determining when to use open and closed-ended questions
• Demonstrating and applying the effective use of informing, directing and criticizing

Productively Managing Conflict

• Using and applying the AEIOU model to assertively build shared expectations
• Determining your own conflict style using the Thomas-Kilmann Conflict Mode Instrument
• Developing an action plan to apply these techniques to your own work situations

Bilginç IT Academy olarak, Birleşik Krallık ve Türkiye'deki güçlü varlığımızı birleştirerek, dünya genelindeki kurumlara yüksek kaliteli ve uygulamaya yönelik eğitim çözümleri sunuyoruz.

Global Varlık, Yerel Uzmanlık
İngiltere ve Türkiye’deki operasyonlarımız sayesinde, uluslararası standartları yerel pazar bilgisiyle birleştirerek farklı bölgelerde etkili eğitim deneyimleri sağlıyoruz.

Gerçek Deneyime Sahip Uzman Eğitmenler
Eğitimlerimiz, sektörde aktif deneyime sahip, alanında sertifikalı eğitmenler tarafından verilir. Bu sayede edindiğiniz bilgileri doğrudan iş hayatında kullanabilirsiniz.

Kurumsal Odaklı Eğitim Yaklaşımı
Eğitimlerimizi şirketinizin hedeflerine, teknolojilerine ve projelerine özel olarak uyarlıyoruz.

Dünya Çapında Esnek Eğitim Çözümleri
Global ölçekte; sınıf eğitimi, sanal sınıf ve yerinde eğitim seçenekleriyle kurumunuza en uygun eğitim modelini sunuyoruz.

Uygulamalı ve Etkileşimli Öğrenme
Gerçek hayat senaryoları, vaka çalışmaları ve interaktif uygulamalar ile kalıcı öğrenme sağlıyoruz. Kanıtlanmış Deneyim 10 yılı aşkın tecrübemizle, farklı sektörlerden birçok kurumun çalışanlarına eğitim verdik.