Practical Steps to Improved Working Relationships Training in Canada

  • Learn via: Classroom / Virtual Classroom / Online
  • Duration: 1 Day
  • Price: Please contact for booking options
We can host this training at your preferred location. Contact us!

Business/IT working relationships have been troubled since the dawn of the information age. Poor working relationships have a high cost to the organization in many ways. As the interdependencies of business and technology grow, the cost of failed relationships also increases. It is essential that business/IT working relationships undergo fundamental and systemic change if the value of business intelligence is to be fully realized. Almost everyone is familiar with the symptoms, and many of us recognize the problem. Yet few know how to correct the problem. This course offers a systematic approach to address real problems and improve business/IT working relationships through continuous attention to organizational alignment.

There are no prerequisites for this course.

  • Business and IT executives and leaders
  • Everyone in IT who works with business organizations
  • Everyone in business who works with IT organizations

  • Common symptoms of broken business/IT working relationships
  • Why treating symptoms alone fails to fix the problems
  • How continuous organizational alignment (COA) goes beyond symptoms to correct the root causes
  • The critical elements of successful working relationships
  • The process and activities of COA
  • Tips and techniques to improve organizational alignment in your environment

1. The Business/IT Divide

  • Confusion and Conflict
    • Problem or Symptoms
    • Two Different Languages
  • Historical Perspective
    • Some Old Humor
    • Humor Evolves with Technology
    • More Old Humor
    • And More Evolution
  • The Current State
    • Have We Made Any Progress?
    • The Urgency
  • BI and the Business/IT Divide
    • The Complexity

2. Practical Steps to Alignment

  • BI as the Catalyst
    • Increasing Pressure
  • Practical Steps for Individuals
  • Where to Start
    • Where Are You Now?
    • IT People Become Business Literate
    • Business People Become IT Savvy
  • Practice Steps for Organizations
    • Attention to Value
    • Shared View of Value
    • IT Imperatives
    • Business Imperatives
    • Mutual Imperatives

3.Continuous Organizational Alignment

  • Organizational Alignment
    • Organizational Effectiveness
    • Working Relationships
    • Dimensions of Alignment
  • Alignment Activities
    • Actions and Continuity
    • Identifying Misalignment
    • Aligning Organizations
    • Sustaining Alignment
  • Continuous Alignment
    • A Process Overview
    • Measurement
    • Using the Measures

4. Measuring the Gap

  • What to Measure
    • An Alignment Problem
    • The Human Dimension
    • Quantifying Subjective Things
    • The Details
  • The Basis for a Survey
    • How to Measure
    • The Alignment Survey
    • Using the Survey
    • The Survey Group
    • Collecting the Data
    • Preparing the Data

5. Analysis and Action

  • Analyzing the Data
    • Strengths, Weaknesses, and Risks
    • Using Demographics
    • An Analysis Exercise
  • Taking Action
    • Goals and Tactics
    • Recognizing Barriers
    • An Action Planning Exercise
    • It Takes More than a Plan
    • Continuous Improvement
    • Take it Personally
Contact us for more detail about our trainings and for all other enquiries!

Upcoming Trainings

Join our public courses in our Canada facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

14 January 2025 (1 Day)
Toronto, Montreal, Calgary
Classroom / Virtual Classroom
03 February 2025 (1 Day)
Toronto, Montreal, Calgary
Classroom / Virtual Classroom
14 January 2025 (1 Day)
Toronto, Montreal, Calgary
Classroom / Virtual Classroom
15 February 2025 (1 Day)
Toronto, Montreal, Calgary
Classroom / Virtual Classroom
17 February 2025 (1 Day)
Toronto, Montreal, Calgary
Classroom / Virtual Classroom
18 February 2025 (1 Day)
Toronto, Montreal, Calgary
Classroom / Virtual Classroom
23 February 2025 (1 Day)
Toronto, Montreal, Calgary
Classroom / Virtual Classroom
03 February 2025 (1 Day)
Toronto, Montreal, Calgary
Classroom / Virtual Classroom
Practical Steps to Improved Working Relationships Training Course in Canada

Canada is a North American country. Known as the second-largest country of the world, Canada’s capital city is Ottawa. Toronto, Vancouver and Montreal are the biggest and most popular cities of this country. The 8,891-kilometer southern and western border between Canada and the United States is the world's longest intergovernmental land border. This country also has the longest coastline in the world.

Canada is a constitutional monarchy. The country was originally a British Empire colony and is now a part of the British Commonwealth. Both French and English are Canada’s official languages. Canada’s national animal is a beaver and the its flag design is a vertical triband of red and white with a red maple leaf charged in the centre. Some of the top-rated tourist attractions in Canada are Niagara Falls, Banff National Park and Rocky Mountains, CN Tower in Toronto City, Bay of Fundy, Old Quebec (Vieux-Quebec in French), the ski resort of Whistler, Ottawa's Parliament Hill and Vancouver Island.

Choose from our extensive selection of IT courses, covering programming, data analytics, software development, business skills, cloud computing, cybersecurity, project management. Our highly skilled instructors will deliver hands-on training and valuable insights at a location of your choice within Canada.

Bilginç IT Academy All Rights Reserved

By using this website you agree to let us use cookies. For further information about our use of cookies, check out our Cookie Policy.