Supporting iOS for the Help Desk Training

  • Learn via: Classroom / Virtual Classroom / Online
  • Duration: 2 Days
  • We can host this training at your preferred location. Contact us!
Upcoming Training

12 May 2021

2 Days

A 2-day course designed for 1st and 2nd line support staff to enable them to offer effective and detailed support of iOS device deployment.

The course is independent of the Mobile Device Management solutions.

General understanding of mobile devices.

This course will help equip Help Desks with the skills to offer expert support of iOS devices, deployed by an organisation.

  • iOS for the Help Desk
  • Overview of automated deployment
  • Understanding iOS terminology
  • Configuring iOS General Settings
  • Managing Apps in iOS
  • Mobile Device Management Profiles
  • Troubleshooting iOS device boot issues
  • Resetting iOS devices
  • Understanding Activation Lock
  • Secure removal of data on iOS


Contact us for more detail about our trainings and for all other enquiries!

Upcoming Trainings

Join our public courses in our Istanbul, London and Ankara facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

12 May 2021

2 Days
Classroom / Virtual Classroom

Istanbul, Ankara, London
Istanbul, Ankara, London

23 May 2021

2 Days
Classroom / Virtual Classroom

Istanbul, Ankara, London
Istanbul, Ankara, London

02 June 2021

2 Days
Classroom / Virtual Classroom

Istanbul, Ankara, London
Istanbul, Ankara, London

27 June 2021

2 Days
Classroom / Virtual Classroom

Istanbul, Ankara, London
Istanbul, Ankara, London

18 July 2021

2 Days
Classroom / Virtual Classroom

Istanbul, Ankara, London
Istanbul, Ankara, London

12 August 2021

2 Days
Classroom / Virtual Classroom

Istanbul, Ankara, London
Istanbul, Ankara, London

14 August 2021

2 Days
Classroom / Virtual Classroom

Istanbul, Ankara, London
Istanbul, Ankara, London

25 September 2021

2 Days
Classroom / Virtual Classroom

Istanbul, Ankara, London
Istanbul, Ankara, London

28 September 2021

2 Days
Classroom / Virtual Classroom

Istanbul, Ankara, London
Istanbul, Ankara, London

01 October 2021

2 Days
Classroom / Virtual Classroom

Istanbul, Ankara, London
Istanbul, Ankara, London

09 October 2021

2 Days
Classroom / Virtual Classroom

Istanbul, Ankara, London
Istanbul, Ankara, London

15 November 2021

2 Days
Classroom / Virtual Classroom

Istanbul, Ankara, London
Istanbul, Ankara, London

16 November 2021

2 Days
Classroom / Virtual Classroom

Istanbul, Ankara, London
Istanbul, Ankara, London

07 December 2021

2 Days
Classroom / Virtual Classroom

Istanbul, Ankara, London
Istanbul, Ankara, London

15 December 2021

2 Days
Classroom / Virtual Classroom

Istanbul, Ankara, London
Istanbul, Ankara, London

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