This 5-day course will empower learners to be able to administer Dynamics 365 through the Microsoft Power Platform and customise the Customer Engagement platform of Dynamics 365. After the course delegates, with some additional study, will be ready to take the Microsoft PL-200 exam Microsoft Power Platform Functional Consultant.
Important - This course has MFA Requirements. Please read this link and download the MFA app, prior to attending.
Working Knowledge of Dynamics 365.
Instructors will demonstrate features throughout the event. Optional Lab exercises are available for learners to complete within a learner-created free trial tenancy. Microsoft may require a valid credit card to create 30 day free tenancies which must be cancelled within 30 days to avoid incurring charges. QA have no control over the Microsoft 365 trial tenancy signup or billing process.
Module 1 – The Unified Interface (UI)
Module 2 – Introduction to Dynamics 365 Customisation
Module 3 – Security Model: User Management
Module 4 – Security Model: Business Units
Module 5 – Security Model: Security Roles
Module 6 – Teams in Dynamics 365
Modue 7 – Configure Email Services
Module 8 – Integration with Other Microsoft 365 Offerings
Module 9 – Model Driven Apps
Module 10 – Customisation of Tables
Module 11 – Creating and Customising Columns
Module 12 – Establishing Relationships
Module 13 – Form Customisation
Module 14 – Introduction to Business Rules
Module 15 – Creating, Maintaining and Customising Views
Module 16 – Chart Customisation
Module 17 – Dashboards
Module 18 – Additional Security Features
Module 19 – Creating Processes
Module 20 – Working with Solutions
Module 21 – Do it Yourself!
Experience Mastering Microsoft Dynamics 365 Customer Engagement (CE) through Bilginç IT Academy's live and interactive virtual classroom environment, accessible from your home, office, or any location. Connect with expert trainers in real time and bring the energy of classroom learning into the digital experience.
Experience Mastering Microsoft Dynamics 365 Customer Engagement (CE) in a focused classroom environment designed for high engagement and effective learning. Bilginç IT Academy's carefully selected training venues provide a professional setting where delegates can interact directly with expert trainers and peers.
Meet your team's training needs with Bilginç IT Academy's onsite Mastering Microsoft Dynamics 365 Customer Engagement (CE) solution, delivered at your office or preferred location. Align your team's development with your business goals through a training experience tailored to your organization.
Join our public courses in our Istanbul, London and Ankara facilities. Private class trainings will be organized at the location of your preference, according to your schedule.
Our IT training and professional development services reach a global audience, transcending geographical boundaries through advanced digital learning platforms and strategic international hubs. We specialize in delivering world-class curriculum across continents, ensuring that no matter where you are located, you have access to the latest industry certifications and technical expertise. By partnering with global technology leaders and academic institutions, we provide a unified learning experience that meets the demands of a diverse, international workforce. Our commitment to global excellence ensures that professionals in every time zone can master the digital skills required to lead, innovate, and thrive in the ever-evolving global technology landscape.
