Google Workspace - Cloud Essentials Training

In this hands-on instructor led course, you will learn about the Google Workspace apps to perform everyday work tasks such as email, calendar, tasks, word processing, spreadsheets, as well as learning about the other Google Workspace tools.

Target Audience

This course is suitable for any individual whose organisation has, or is due to, implement the Google Workspace apps. This course can also be useful for individuals wanting to further their knowledge on the General functionality of Google end user apps.

• Use a mouse
• Type and use a keyboard
• Experience in web browsing
• Work with windows - minimise, maximise, open and close
• Basic skills with Microsoft Office applications, or equivalent, are recommended, but not mandatory

Dual monitor setup is required for when attending this course via the QA Attend from Anywhere delivery method.

• Understand the various Google apps available and what they do
• Log in to the Google apps domain and navigate your way around
• Understand and use the Gmail app to communicate with colleagues efficiently
• Communicate with colleagues using Google Hangouts
• Use Google Calendar to keep track of schedules
• Use Google contacts to store contacts and create address groups
• Create and share documents using Google drive
• Work with the Google docs and sheets apps
• Understand and use the Google keep app
• Learn about additional apps and add-ons available to you

Module 1 - Introduction to the Google Workspace

• Topic A - What is Google Workspace?
• Topic B - “The Cloud”
• Topic C - Introducing Google Chrome
• Topic D - Logging in to your Google Workspace

Module 2 - Communicating using the Gmail app

• Topic A - Introduction to Gmail
• Topic B - Composing emails
• Topic C - Common email tasks
• Topic D - Inbox views
• Topic E - Working with labels
• Topic F - Stars and Importance
• Topic G - Searching and Filters
• Topic H - Gmail settings

Module 3 - Google Calendar and Contacts

• Topic A - The Google Calendar
• Topic B - Contacts

Module 4 - Google Chat / Meet

• Topic A - Using Hangouts within Gmail
• Topic B - The Google Chat app
• Topic C - The Google Meet app

Module 5 - Google Keep

• Topic A - An introduction to Google Keep
• Topic B - Adding notes
• Topic C - Managing notes

Module 6 - Google Drive and productivity apps

• Topic A - Introducing Google Drive
• Topic B - The browser app
• Topic C - The Google Drive app
• Topic D - Introducing Google Docs
• Topic E - Introducing Google Sheets