AIOps Foundation is an introductory course that provides a comprehensive understanding of Artificial Intelligence for IT Operations (AIOps), covering its origins, evolution, and growing importance within modern IT operations. Participants will explore why AIOps emerged, the technological advancements that enabled its development, and the role it plays in supporting today's digital enterprises.

Throughout the course, learners will examine how Big Data analytics, Machine Learning, automation, and optimization technologies are combined to create intelligent operational platforms. Participants will gain an understanding of how these technologies work together to improve operational efficiency, increase automation, and enhance decision-making across IT environments.

The programme also explores the relationship between digital transformation and AIOps, highlighting how advances in Machine Learning have accelerated the adoption of intelligent IT operations. By the end of the course, participants will understand the core principles of AIOps, evaluate its business value, and identify practical opportunities for implementing AIOps within their organizations.

We can organize this training at your preferred date and location.

Prerequisites

Participants are recommended to have:

A basic understanding of IT terminology.
General experience working in Information Technology environments.

Who Should Attend

This course is designed for:

IT Operations professionals.
Professionals interested in modern software and IT operations.
AIOps architects and engineers.
Business managers and key stakeholders.
Cloud engineers.
Data engineers and data scientists.
DevOps engineers and practitioners.
IT directors and IT managers.
Information security analysts.
IT team leaders.
Product Owners and Scrum Masters.
Software engineers.
Site Reliability Engineers (SREs).
System integrators.
AIOps platform vendors and solution providers.

What You Will Learn

Upon successful completion of this course, participants will be able to:

Explain the history, evolution, and current role of AIOps.
Describe the fundamental concepts and guiding principles of AIOps.
Explain how Big Data, Artificial Intelligence, and Machine Learning support AIOps capabilities.
Differentiate between AIOps and MLOps and understand how the two disciplines complement each other.
Evaluate the operational benefits and expected outcomes of implementing AIOps.
Identify the organizational mindset, collaboration model, and skills required for successful AIOps adoption.
Measure AIOps outcomes using recognized industry metrics and performance indicators.
Assess common implementation challenges, opportunities, and business considerations.
Explain the technological, organizational, and ethical factors associated with deploying AIOps initiatives.

Training Outline

Module 1 - AIOps Foundations

Introduction to AIOps
The evolution and history of AIOps
Core principles and operational concepts
The impact of digital transformation on IT operations
The role of AIOps within modern operational environments

Module 2 - AIOps in the Organization

Positioning AIOps within the enterprise
Integrating AIOps into operational processes
Organizational transformation and cultural change
Cross-functional collaboration and shared responsibilities
Governance approaches that support successful AIOps adoption

Module 3 - Core Technologies: Data

Fundamentals of Big Data
Collecting and managing operational data
Data sources and data quality considerations
The role of analytics in AIOps
Data-driven operational decision making

Module 4 - Core Technologies: Machine Learning

Fundamentals of Machine Learning
Applying ML algorithms to IT operations
Predictive analytics and anomaly detection
Machine Learning models used in AIOps solutions

Module 5 - AIOps and Operational Metrics

Operational performance indicators
Service quality metrics
Incident and problem management measurements
Industry-standard KPIs and success metrics
Performance improvement approaches

Module 6 - AIOps Use Cases and Organizational Mindset

Real-world AIOps implementation scenarios
Organizational adoption strategies
Cultural transformation and collaboration
Improving operational efficiency
Supporting continual improvement initiatives

Module 7 - Evaluating AIOps Impact

Measuring the success of AIOps initiatives
Assessing operational improvements
Evaluating business value and return on investment (ROI)
Interpreting operational performance results

Module 8 - Implementing AIOps in the Organization

Developing an AIOps implementation strategy
Creating an organizational adoption roadmap
Addressing common implementation challenges
Managing operational and organizational risks
Best practices for successful AIOps transformation

Exams and Assessments

The course fee includes an official examination voucher.

40 multiple-choice questions
60-minute examination
Pass mark: 65%
Candidates who successfully pass the examination earn the AIOps Foundation certification.
The certification is governed and maintained by the DevOps Institute, a member of the PeopleCert Group.

Why Choose Us

Experience AIOps Foundation through Bilginç IT Academy's live and interactive virtual classroom environment. Join a Public course as an individual delegate or arrange a dedicated Private / In-house online training program exclusively for your organization.

Delivery Method: Online Instructor-Led
Participation Model: Public / Private (In-house)
Live and Interactive Training: Connect with your instructor in real time and actively participate through discussions, Q&A sessions, practical exercises, and group activities.
Flexible Participation: Join the training from your home, office, or any location with a suitable internet connection.
Expert Trainer Network: Learn from experienced trainers with strong industry backgrounds and practical field expertise.
Over 30 Years of Training Expertise: Benefit from Bilginç IT Academy's professional training experience since 1995.
Worldwide Access: Join our live virtual classrooms from anywhere in the world or arrange a dedicated online training program for your organization.

Experience AIOps Foundation in a professional face-to-face classroom environment. Classroom Based training can be delivered as a Public course open to individual delegates or as a dedicated Private / In-house class exclusively for your organization.

Delivery Method: Classroom Based
Participation Model: Public / Private (In-house)
Face-to-Face Learning: Interact directly with your instructor and fellow delegates in an engaging classroom environment.
Experienced Trainers: Learn from specialists with extensive industry experience and practical real-world knowledge.
Professional Training Environment: Attend training in comfortable, well-equipped classrooms designed to support effective learning.
Practical Learning: Depending on the course, reinforce your knowledge through hands-on exercises, scenarios, case studies, and instructor-led activities.

Arrange AIOps Foundation as a dedicated Onsite training program for your organization. Bilginç IT Academy trainers can deliver the training at your office or another location of your choice, with the program planned around your team's requirements and business objectives.

Delivery Method: Onsite
Participation Model: Private (In-house)
Training at Your Preferred Location: Organize the training at your company's office or another location selected by your organization.
Tailored Course Content: Adapt the training program to your projects, team structure, existing skill levels, and specific business requirements.
Team-Focused Learning: Develop your team around a shared knowledge base while strengthening internal collaboration and knowledge transfer.
Flexible Scheduling: Plan the training dates, location, and program according to your organization's operational requirements.
Worldwide Onsite Delivery: Bilginç IT Academy trainers can travel internationally to deliver dedicated training programs at your preferred location.

Why have you chosen us?

I have attended a training from Bilginc IT Academy before and I was satisfied.

I have attended a training from a different provider and it was not helpful.

Other

How many employees do you have in your IT department?

0 – 50

50 – 250

250 – 1000

1000+

AIOps Foundation Training