C4H450 - SAP Sales and Service Cloud Integration Training

  • Learn via: Classroom
  • Duration: 4 Days
  • Price: Please contact for booking options

This course is designed for participants who require in-depth integration knowledge for SAP Sales and Service Cloud.
In this training, you will learn how to integrate SAP Sales and Service Cloud with:

  • SAP S/4HANA

  • SAP ERP

  • SAP CRM

  • SAP Marketing Cloud

  • SAP CPQ

  • SAP Field Service Management
    using SAP Cloud Integration.

We can organize this training at your preferred date and location. Contact Us!

Prerequisites

Essential:

  • Basic knowledge of SAP Sales and Service Cloud

  • Basic knowledge of SAP S/4HANA

  • Basic knowledge of SAP Cloud Integration

Recommended:

  • Integration experience with SAP Process Integration or similar technology

  • Basic understanding of ALE, IDocs, SOAP Web Services

Who Should Attend

  • Application Consultant

  • Business Process Owner / Team Lead / Power User

  • Technology Consultant

  • Integration Developer

What You Will Learn

By the end of this course, you will be able to:

  • Determine connectivity strategy for cloud projects

  • Configure SAP Sales and Service Cloud for integration with SAP S/4HANA, SAP ERP, and SAP CRM

  • Configure SAP Cloud Integration for multiple SAP solutions

  • Execute and extend integration scenarios

  • Use prepackaged SAP Cloud Integration content

Training Outline

Introduction & Strategy

  • Introduction to SAP Customer Experience Integration

  • Strategic Role of Integration in SAP CX

Integration Scenarios

  • SAP Sales & Service Cloud with SAP S/4HANA and SAP ERP

  • SAP Sales & Service Cloud with SAP CRM

  • SAP Sales & Service Cloud with Analytics

  • SAP Sales & Service Cloud with SAP Marketing Cloud

  • SAP Sales & Service Cloud with SAP CPQ

  • SAP Sales & Service Cloud with SAP Field Service Management

Integration Technology & APIs

  • SAP Sales and Service Cloud Configuration and APIs

  • Open APIs with OData Services

Cloud Integration Connectivity

  • Technical Connectivity

  • SAP Web Dispatcher, SAP Cloud Connector

  • Integration Security and Authentication

  • Certificates Usage

SAP Cloud Integration Configuration

  • SAP S/4HANA and SAP ERP Configuration for Integration

  • Data Replication, Filtering, Delta Mechanism

  • Monitoring and Error Analysis

Extending Integration

  • Extensibility with SAP Extension Suite

  • CRM Integration with SAP Sales & Service Cloud

  • Integration with SAP Process Integration (PI)

Transactional Data Integration

  • Real-Time Pricing

  • Opportunity, Sales Quote, Sales Order Scenarios



Contact us for more detail about our trainings and for all other enquiries!

Avaible Training Dates

Join our public courses in our Istanbul, London and Ankara facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

We can organize this training at your preferred date and location.
08 September 2025 (4 Days)
Istanbul, Ankara, London
Classroom / Virtual Classroom
16 September 2025 (4 Days)
Istanbul, Ankara, London
Classroom / Virtual Classroom
03 October 2025 (4 Days)
Istanbul, Ankara, London
Classroom / Virtual Classroom
09 October 2025 (4 Days)
Istanbul, Ankara, London
Classroom / Virtual Classroom
13 October 2025 (4 Days)
Istanbul, Ankara, London
Classroom / Virtual Classroom
15 October 2025 (4 Days)
Istanbul, Ankara, London
Classroom / Virtual Classroom
27 October 2025 (4 Days)
Istanbul, Ankara, London
Classroom / Virtual Classroom
04 November 2025 (4 Days)
Istanbul, Ankara, London
Classroom / Virtual Classroom
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