C4H620 - SAP Customer Data Cloud Implementation Training Training

• SAP Customer Data Cloud 2311

Essential

• Watch: SAP Customer Data Cloud Expert Video Series

Recommended

• Previous JavaScript, Web Development, and REST Experience

• Software developers (Frontend and Backend)
• Technical consultants
• Functional consultants
• Solution architects

• This course will prepare you to:
• Understand the underlying technical concepts in SAP Customer Data Cloud
• Perform configurations using the "SAP CDC Console"
• Integrate SAP Customer Data Cloud in your web and mobile applications
• Leverage Identity Exchange tools
• Understand B2B organization and access management using SAP CIAM for B2B

• Aligning SAP Customer Data Cloud Regulations and the CX Portfolio
• Connecting SAP Customer Data Cloud with Regulation Needs
• Connecting SAP Customer Data Cloud with the SAP Customer Experience Solutions
• Configuring and Administering a Console Site
• Configuring a Console Site
• Hands-on exercise
• Configuring Accounts Schema
• Determining which data store to use
• Recognizing the Account structure
• Viewing and Editing Schema Fields
• Designing Group Models
• Configuring and Designing Data Store Schema
• Hands-on exercise
• Managing Customer Identity
• Discovering Customer Identity
• Creating a Lite Registration
• Hands-on exercise
• Creating Full Registration Accounts
• Hands-on Exercises
• Managing Screenset and Workflows
• Discovering Authentication Security Options
• Developing and Debugging Applications
• Reacting to identity events in real time
• Hands-on exercise
• Using REST APIs to deliver Identity flows
• Utilizing REST APIs
• Hands-on exercise
• Exploring Authentication Methods
• Utilizing Social Login to Register and Login
• Implementing the Phone Number Login Authentication Option
• Implementing Email One-Time-Passcode and Magic Link Login
• Applying RBA rules in the Console
• Hands-on exercise
• Exploring Advanced Authentication Methods
• Certificate Provisioning Configuration
• Exploring the Push Authentication Option
• Exploring FIDO Authentication
• Setting up Site Groups and Single Sign On SSO
• Exploring Global Access
• Managing Customer Consent
• Discover Customer Consent Regulations
• Managing the SAP Customer Consent Regulations
• Discover SAP Customer Consent Version Control
• Managing Consent Interactions Using the Consent Vault
• Configuring the Self-Service Preference Center
• Hands-on exercises
• Using Extensibility Solutions
• Configuring Webhooks
• Configuring Extensions
• Defining JavaScript Parameters
• Hands-on exercises
• Managing Identity Exchange
• Discovering the SAP Customer Profile
• Utilizing GConnectors
• Configuring Dataflows and Components
• Ensuring Compliance Using Dataflows
• Hands on exercises
• Managing Federation
• Defining Federation
• Configuring SAML
• Configuring OpenID Connect (OIDC)
• Utilizing JSON Web token (JWT)
• Hands- on exercises
• Integrating Mobile Apps
• Exploring Mobile SDK Development Options
• Implementing Android SDK
• Implementing iOS SDK
• Configuring Mobile Session Management
• Implementing SAP Customer Data Cloud B2B
• Exploring the B2B Capabilities
• Configuring B2B Org Setup
• Hands-on exercise
• Configuring authorization setup
• Hands-on exercise
• Implementing Org Management
• Hands-on exercise