ITIL® 4 Managing Professional Qualification Scheme

ITIL® 4 provides an emphasis on the business and technology world, how it works today, and how it will work in the future with Agile, DevOps and digital transformation. Get started with ITIL 4 Foundation. Start to build your career with ITIL or reaccredit from ITIL v3 to demonstrate your digital skills and meet your career goals.

NB: ITSM leaders and practitioners who already hold the ITIL v3 Expert qualification (or have 17 points under the ITIL v3 scheme) can achieve Managing Professional status in just 5 days with the Managing Professional transition module.

Foundation level (mandatory)

ITIL® 4 Foundation Certificate in IT Service Management

The ITIL® 4 Foundation Certificate course provides comprehensive first-level training for anyone inv...

  • Classroom
  • Virtual Classroom
  • Online

3 Day

Managing Professional (all 4 modules to be completed)

ITIL® 4 Specialist: Create, Deliver and Support

This course is designed to provide the candidate with an understanding on how to integrate different...

  • Classroom
  • Virtual Classroom
  • Online

3 Day

ITIL® 4 Strategist: Direct, Plan and Improve

This course is designed to provide the candidate with the practical skills necessary to create a ‘le...

  • Classroom
  • Virtual Classroom
  • Online

3 Day

ITIL® 4 Specialist: High Velocity ITITIL® 4 Specialist: Drive Stakeholder Value

Fast track (Managing Professional Transition)

ITIL® 4 Managing Professional Transition Module

This course is targeted at ITSM leaders, and practitioners who already hold the ITIL v3 Expert quali...

  • Classroom
  • Virtual Classroom
  • Online

5 Day