CompTIA A+ Core 2 Training Course

This course prepares learners for the CompTIA A+ Core 2 (220-1202) certification, focusing on the essential skills needed to support modern operating systems, secure IT environments, troubleshoot software issues, and manage operational processes. The course provides a balanced mix of theory, demonstrations, and hands-on labs to reinforce concepts and prepare participants for real-world roles in technical support and IT administration.

Key topics include Windows and macOS management, cybersecurity basics, software diagnostics, and professional IT procedures aligned with industry standards.

Prerequisites

Participants should have:

Completed CompTIA A+ Core 1 (220-1201) or possess equivalent hardware/networking experience
Familiarity with basic computer usage and terminology
Interest in pursuing a role in IT support or systems administration

Target audience

This course is intended for:

Aspiring IT support professionals and desktop technicians
Technical staff looking to formalise their experience with a recognised certification
Career changers entering the IT field with a focus on systems and software support

We can organize this training at your preferred date and location.

What You Will Learn

By the end of this course, learners will be able to:

Install and configure major operating systems including Windows, macOS, and Linux
Use command-line tools to manage files, users, and configurations
Apply security best practices to devices and data, including authentication, permissions, and endpoint protection
Troubleshoot operating system and application issues using structured methodologies
Implement documentation, change management, and professional communication practices
Prepare confidently for the CompTIA A+ Core 2 (220-1202) certification exam

Training Outline

Operating systems

Installing Windows: clean, upgrade, and imaging
Features and tools of Windows OS editions
Working with macOS, Linux, and mobile operating systems
Virtual machines and remote access
Command-line tools: dir, ipconfig, netstat, tasklist

Security

Physical and digital security threats
Authentication methods: multifactor, smart cards, biometrics
Wireless and wired network security protocols
Malware removal and prevention techniques
Device hardening and data disposal practices
Configuring firewalls, antivirus, and endpoint protection

Software troubleshooting

Troubleshooting boot errors and startup issues
Diagnosing application crashes and system slowdowns
Identifying and resolving compatibility issues
Common error messages and resolution tools
Troubleshooting mobile OS apps and services

Operational procedures

Best practices in safety and environmental controls
Documentation, inventory, and change management
Professional communication and escalation
Backup, disaster recovery, and incident response planning
Licensing, scripting basics, and remote support tools

Exams and assessments

This course prepares learners for the CompTIA Linux+ (XL0-006) certification exam, taken post course, and included with your course booking.

Exam format: Maximum of 90 multiple-choice and performance-based questions
Duration: 90 minutes
Grading: Pass/fail

Participants will also complete scenario-based labs, knowledge checks, and discussions to reinforce exam readiness. An exam voucher is included.

Hands-on learning

This course includes:

Virtual labs to install and configure operating systems
Command-line tool exercises in Windows and Linux
Security configuration walkthroughs with guided labs
Simulated troubleshooting of common user issues
Operational tasks such as backups, logging, and documentation

Why Choose Us

Experience CompTIA A+ Core 2 through Bilginç IT Academy's live and interactive virtual classroom environment. Join a Public course as an individual delegate or arrange a dedicated Private / In-house online training program exclusively for your organization.

Delivery Method: Online Instructor-Led
Participation Model: Public / Private (In-house)
Live and Interactive Training: Connect with your instructor in real time and actively participate through discussions, Q&A sessions, practical exercises, and group activities.
Flexible Participation: Join the training from your home, office, or any location with a suitable internet connection.
Expert Trainer Network: Learn from experienced trainers with strong industry backgrounds and practical field expertise.
Over 30 Years of Training Expertise: Benefit from Bilginç IT Academy's professional training experience since 1995.
Worldwide Access: Join our live virtual classrooms from anywhere in the world or arrange a dedicated online training program for your organization.

Experience CompTIA A+ Core 2 in a professional face-to-face classroom environment. Classroom Based training can be delivered as a Public course open to individual delegates or as a dedicated Private / In-house class exclusively for your organization.

Delivery Method: Classroom Based
Participation Model: Public / Private (In-house)
Face-to-Face Learning: Interact directly with your instructor and fellow delegates in an engaging classroom environment.
Experienced Trainers: Learn from specialists with extensive industry experience and practical real-world knowledge.
Professional Training Environment: Attend training in comfortable, well-equipped classrooms designed to support effective learning.
Practical Learning: Depending on the course, reinforce your knowledge through hands-on exercises, scenarios, case studies, and instructor-led activities.

Arrange CompTIA A+ Core 2 as a dedicated Onsite training program for your organization. Bilginç IT Academy trainers can deliver the training at your office or another location of your choice, with the program planned around your team's requirements and business objectives.

Delivery Method: Onsite
Participation Model: Private (In-house)
Training at Your Preferred Location: Organize the training at your company's office or another location selected by your organization.
Tailored Course Content: Adapt the training program to your projects, team structure, existing skill levels, and specific business requirements.
Team-Focused Learning: Develop your team around a shared knowledge base while strengthening internal collaboration and knowledge transfer.
Flexible Scheduling: Plan the training dates, location, and program according to your organization's operational requirements.
Worldwide Onsite Delivery: Bilginç IT Academy trainers can travel internationally to deliver dedicated training programs at your preferred location.

Why have you chosen us?

I have attended a training from Bilginc IT Academy before and I was satisfied.

I have attended a training from a different provider and it was not helpful.

Other

How many employees do you have in your IT department?

0 – 50

50 – 250

250 – 1000

1000+

Frequently asked questions about CompTIA A+ Core 2 Training Course (FAQ)

Core 2 is a key part of the CompTIA A+ certification path and focuses on software, security, and operational support skills. Together with Core 1, it demonstrates that the candidate has the broad knowledge required for entry-level IT support roles.

This training is important for roles such as Help Desk Specialist, IT Support Specialist, Technical Support Technician, Field Support Technician, and Junior System Support. It provides a strong starting point for careers in IT operations and user support.

Yes, the training includes practical examples related to operating system configuration, troubleshooting scenarios, user accounts, security settings, and support procedures. This helps participants apply theoretical knowledge to daily IT environments.

Participants learn how to analyze user issues, troubleshoot operating system problems, apply basic security controls, and manage support processes correctly. These skills are valuable for help desk, technical support, and junior system support roles.

Core 1 focuses more on hardware, networking, mobile devices, and cloud fundamentals, while Core 2 focuses on operating systems, security, software troubleshooting, and operational procedures. Together, they provide a complete foundation for IT support roles.

The training covers Windows, macOS, and Linux operating systems, security fundamentals, software troubleshooting, operational procedures, backup practices, user support, access management, and basic IT security concepts. Participants prepare for real-world IT support scenarios.

Advanced technical knowledge is not required. Basic familiarity with computers, hardware, and operating system concepts helps participants follow the course more effectively. Knowledge of Core 1 topics is useful, but Core 2 focuses mainly on software and operational support.

This training is suitable for individuals who want to become IT support specialists, help desk professionals, technical support staff, or entry-level IT professionals. It is designed for those who want to build core skills in operating systems, security, software troubleshooting, and operational procedures.

Absolutely. We do not only host trainings at public centers; we can also conduct them directly at your premises. We can customize the curriculum to meet your team's specific needs and organize the session at your preferred location and date.

Yes, we prioritize location flexibility. We offer live-streaming (hybrid) support for most of our trainings. If you are unable to attend in person, you can join our physical classroom setting interactively via our digital platforms and participate in hands-on workshops remotely.

CompTIA A+ Core 2 Training