Copilot Champions – Planning For Impact Training is a collaborative workshop designed to help Copilot Champions plan structured user support activities and turn adoption objectives into an actionable engagement roadmap.

Through this training, participants will:

  • Strengthen their understanding of the Copilot Champion role and plan activities that support Copilot adoption.

  • Identify user needs, common challenges, and support priorities to deliver more relevant assistance.

  • Design practical support activities using drop-ins, success hours, and booked support slots.

  • Develop communication and engagement plans using nudge emails, videos, and internal announcements.

  • Create a four-week Champion roadmap aligned with team objectives and Copilot adoption milestones.


Copilot Champions – Planning For Impact is a three-hour collaborative workshop that helps newly appointed Copilot Champions and super users move from learning about their role to planning and delivering practical support activities.

The workshop focuses on providing structured, purposeful, and effective user support to accelerate Copilot adoption across an organisation.

Participants will explore how to understand the needs of the people they support, recognise common challenges, and prioritise topics that require attention. They will then use these insights to design suitable support sessions and user engagement activities.

Different support approaches, including drop-in sessions, success hours, and pre-booked support slots, are considered to help participants select formats that match user requirements.

The workshop also addresses communication and engagement planning, showing how nudge emails, videos, and signposting to additional learning resources can help promote Champion activities and encourage participation.

By the end of the session, participants will have developed an actionable four-week Champion support plan that connects their activities with team objectives and Copilot adoption milestones.


For corporate groups, we can organize this training as an on-site private group.
HAVELSAN
ASELSAN
PepsiCo Türkiye
JTI TÜTÜN ÜRÜNLERİ SANAYİ A.Ş.
ING Bank
DHL
MASTERCARD
Huawei
TotalEnergies
Mercedes-Benz Türk A.Ş.
Goodyear
FORD OTOMOTIV SANAYI A.S.
3M COMPANY
Schneider Electric
Central Bank of Azerbaijan
BP Petrolleri
Procter & Gamble (P&G)
Qatar Foundation
Bank Of China
GlaxoSmithKline (GSK)
MORGAN STANLEY & CO Inc
Novo Nordisk
DEUTSCHE BANK
Azerbaycan Cumhuriyeti Emek ve Ahalinin Sosyal Güvenliği Bakanlığı
ACCENTURE

Prerequisites

This workshop is intended for newly appointed Copilot Champions and super users who are ready to move from learning into practical planning and execution.

Participants should already have a basic understanding of the Copilot Champion role and its purpose in supporting Copilot adoption within their organisation.

Who Should Attend

This workshop is particularly suitable for:

  • Newly appointed Copilot Champions

  • Copilot super users

  • Professionals preparing to plan and deliver structured user support

  • Champions seeking to align engagement activities with team objectives and adoption milestones

What You Will Learn

By the end of this workshop, participants will be able to:

  • Explain the purpose of the Copilot Champion role and describe the characteristics of effective Champion support.

  • Identify common user challenges, needs, and support requirements associated with Copilot adoption.

  • Map user personas and prioritise support topics according to different user needs.

  • Design effective support sessions using formats such as drop-ins, success hours, and booked slots.

  • Develop communication and engagement plans to promote Champion activities and direct users to additional learning opportunities.

  • Use nudge emails, videos, and internal communication methods to support planned engagement activities.

  • Create a four-week Champion roadmap aligned with team objectives and Copilot adoption milestones.

  • Review and improve their support plans using feedback from other participants.

  • Identify the priority actions and next steps required to begin delivering Champion support after the workshop.

Training Outline

1. Welcome and Objectives

The workshop begins by revisiting the Copilot Champion role and establishing a shared understanding of what effective user support should look like.

Key Topics:

  • Reviewing the Champion role and its responsibilities

  • Understanding the purpose of the planning workshop

  • Defining what successful Champion support looks like

  • Moving from learning to planning and execution

2. Understanding User Needs

Champions need to understand the people they support before deciding which activities to deliver.

This session focuses on identifying user challenges and converting those insights into practical support priorities.

Key Topics:

  • Identifying common user challenges

  • Mapping user personas and support requirements

  • Understanding the needs of different user groups

  • Prioritising support topics

  • Connecting user requirements with relevant engagement and support activities

3. Designing Support Sessions

Participants explore how to design practical and focused support sessions that address identified user needs.

The emphasis is on selecting appropriate delivery formats and creating a structure that encourages productive user engagement.

Key Topics:

  • Choosing between drop-ins, success hours, and booked slots

  • Structuring effective user support sessions

  • Applying facilitation techniques for Champion-led activities

  • Identifying available tools and resources

  • Matching session formats to user needs and support requirements

4. Communication and Engagement Planning

Effective Champion support relies on users knowing which activities are available and where they can find further assistance.

This session explores approaches to promoting support activities, encouraging participation, and directing users to additional learning resources.

Key Topics:

  • Using nudge emails effectively

  • Supporting user engagement through videos

  • Promoting Champion support sessions within the organisation

  • Providing clear signposting to further learning

  • Aligning communication activities with planned support sessions

5. Building Your Champion Roadmap

Participants bring together the workshop activities by developing a practical four-week support plan.

The roadmap provides a clear structure for delivering Champion activities and connecting them with wider organisational priorities.

Key Topics:

  • Drafting a four-week Champion support plan

  • Scheduling engagement and support activities across the four-week period

  • Aligning planned activities with team objectives

  • Connecting support activities to Copilot adoption milestones

  • Identifying key priorities and actions

  • Reviewing plans with other participants

  • Refining the roadmap using peer feedback

6. Sharing and Wrap-Up

The final session allows participants to share their Champion roadmaps, learn from their peers, and confirm the actions they will take following the workshop.

Key Topics:

  • Sharing Champion roadmaps with the group

  • Encouraging peer discussion and shared learning

  • Reviewing final recommendations for planning and delivering support

  • Questions and answers

  • Confirming next steps after the workshop

  • Identifying any follow-up support required

Why Choose Us

Leading UK-based global training provider since 1995.

Experience Copilot Champions - Planning For Impact through Bilginç IT Academy's live and interactive virtual classroom environment. Join a Public course as an individual delegate or arrange a dedicated Private / In-house online training program exclusively for your organization.

  • Delivery Method: Online Instructor-Led
  • Participation Model: Public / Private (In-house)
  • Live and Interactive Training: Connect with your instructor in real time and actively participate through discussions, Q&A sessions, practical exercises, and group activities.
  • Flexible Participation: Join the training from your home, office, or any location with a suitable internet connection.
  • Expert Trainer Network: Learn from experienced trainers with strong industry backgrounds and practical field expertise.
  • Over 30 Years of Training Expertise: Benefit from Bilginç IT Academy's professional training experience since 1995.
  • Worldwide Access: Join our live virtual classrooms from anywhere in the world or arrange a dedicated online training program for your organization.

Experience Copilot Champions - Planning For Impact in a professional face-to-face classroom environment. Classroom Based training can be delivered as a Public course open to individual delegates or as a dedicated Private / In-house class exclusively for your organization.

  • Delivery Method: Classroom Based
  • Participation Model: Public / Private (In-house)
  • Face-to-Face Learning: Interact directly with your instructor and fellow delegates in an engaging classroom environment.
  • Experienced Trainers: Learn from specialists with extensive industry experience and practical real-world knowledge.
  • Professional Training Environment: Attend training in comfortable, well-equipped classrooms designed to support effective learning.
  • Practical Learning: Depending on the course, reinforce your knowledge through hands-on exercises, scenarios, case studies, and instructor-led activities.

Arrange Copilot Champions - Planning For Impact as a dedicated Onsite training program for your organization. Bilginç IT Academy trainers can deliver the training at your office or another location of your choice, with the program planned around your team's requirements and business objectives.

  • Delivery Method: Onsite
  • Participation Model: Private (In-house)
  • Training at Your Preferred Location: Organize the training at your company's office or another location selected by your organization.
  • Tailored Course Content: Adapt the training program to your projects, team structure, existing skill levels, and specific business requirements.
  • Team-Focused Learning: Develop your team around a shared knowledge base while strengthening internal collaboration and knowledge transfer.
  • Flexible Scheduling: Plan the training dates, location, and program according to your organization's operational requirements.
  • Worldwide Onsite Delivery: Bilginç IT Academy trainers can travel internationally to deliver dedicated training programs at your preferred location.
Contact us for more detail about our trainings and for all other enquiries!