Empower your workforce with Microsoft 365 Copilot use cases Training

Microsoft 365 Copilot integrates generative AI capabilities directly into Microsoft 365 applications, enabling users to complete tasks faster and improve productivity across daily workflows.

The Empower Your Workforce with Microsoft 365 Copilot Use Cases course introduces participants to Copilot’s key capabilities and demonstrates how the tool can be applied across different business roles.

During this short course participants will:

• explore the core functionality of Microsoft 365 Copilot

• understand how Copilot works within Microsoft 365 applications

• review role-based scenarios demonstrating practical use cases

The training provides practical insights into how Copilot can improve efficiency and support modern workplace productivity.

Note: Several use cases are available, but during this half-day session only two or three scenarios will be explored in detail.

Participants do not need prior experience with Microsoft 365 Copilot.

However, familiarity with the following Microsoft 365 applications is recommended:

• Microsoft Word

• Microsoft Excel

• Microsoft Outlook

• Microsoft PowerPoint

• Microsoft Teams

Basic knowledge of these applications will help participants gain more value from the training.

• What Copilot for Microsoft 365 is
• How to use some of Copilot’s more commonly used features
• How they might use Copilot in specific job roles

1. Introduction to Microsoft 365 Copilot

This module introduces the core concepts of Microsoft 365 Copilot.

Topics include:

• overview of Microsoft 365 Copilot

• Copilot architecture within Microsoft 365 apps

• productivity benefits

2. Getting Started with Microsoft 365 Copilot

Participants explore how Copilot works within key Microsoft 365 applications.

Topics include:

Word

• creating documents

• summarising documents

Outlook

• drafting emails

• summarising conversations

PowerPoint

• designing presentations

• creating presentation outlines

Excel

• analysing data

• generating insights

Teams

• improving meeting productivity

• enhancing collaboration

3. Microsoft 365 Copilot Use Case Scenarios

This module demonstrates how Copilot can be applied in different job roles.

Note: Only two or three use cases will be explored during the session.

Examples include:

Executives

• summarising reports

• preparing strategic content

Sales

• managing customer communications

• analysing sales data

IT

• generating documentation

• improving workflow efficiency

Marketing

• content creation

• campaign planning

Finance

• analysing financial data

• generating reports

Human Resources

• drafting policy documents

• employee communications

Operations

• process documentation

• task coordination