ILM Level 5 Certificate in Coaching and Mentoring Training

The ILM Level 5 Certificate in Coaching and Mentoring is a globally respected leadership qualification,
designed for managers and professionals who want to enhance their ability to coach and mentor others effectively.

This course builds a foundation for developing a coaching culture within organizations,
helping leaders improve communication, empower teams, and drive performance through structured development conversations.

Throughout the program, participants engage in:

• 18 hours of practical coaching with 2–3 coachees,

• A 5,500-word written assignment,

• A coaching portfolio, and

• A reflective journal documenting their growth as a coach.

All written submissions are formally assessed by ILM (Institute of Leadership & Management).

This ILM-accredited qualification empowers professionals to become effective, ethical, and reflective coaches.
Upon successful completion, delegates earn the ILM Level 5 Certificate in Coaching and Mentoring,
recognized internationally as a mark of professional excellence in leadership and people development.

By the end of this program, you will be able to:

• Apply coaching and mentoring best practices in an organizational context.
• Understand and implement EMCC (European Mentoring and Coaching Council) ethical principles.
• Create effective coaching contracts and frameworks.
• Use diagnostic and assessment tools to enhance performance.
• Build trust, credibility, and overcome barriers in coaching relationships.
• Apply established coaching models (GROW, OSKAR, CLEAR, etc.).
• Maintain accurate coaching records and reflective journals.
• Embrace feedback for continuous improvement and professional development.

Understanding Coaching and Mentoring

• Theories, principles, and benefits of workplace coaching

Applying Coaching and Mentoring in Practice

• Conducting sessions, goal setting, and managing progress

Reviewing and Reflecting on Coaching Skills

• Evaluating personal effectiveness and creating a development plan