This extension module course focuses on providing the learners with the understanding of the key concepts, principles, value and challenges of IT Asset Management. It is intended to provide learners with best practice guidance at both strategic and operational levels on how to maximise value creation, control costs, manage risks, meet regulatory and contractual requirements, and support decision making about the purchase, re-use, retirement, and disposal of IT assets including their impact on sustainability.

Prerequisites

A valid ITIL® 4 or ITIL® v3 Foundation certificate is required.

Target audience

This course is aimed at:

Individuals interested in the discipline of IT Asset Management
Those working at operational or strategic levels in asset management
Professionals seeking to contribute toward the ITIL Practice Manager qualification (this module counts toward /5 of the required knowledge)

We can organize this training at your preferred date and location. Contact Us!

What You Will Learn

By the end of this course, learners will be able to:

Understand key concepts of IT Asset Management
Understand ITAM value streams and processes
Understand ITAM roles, skills and organizational solutions
Understand how information and technology supports and enables ITAM
Understand the role of partners and suppliers in ITAM
Know how to develop ITAM organizational capabilities

Training Outline

Understanding the key concepts of IT Asset Management

Purpose, scope, and value of the ITAM practice
IT asset types, IT asset lifecycle, IT asset lifecycle models
Practice success factors, ITAM sustainability, challenges

Understand the ITAM value streams and processes

Managing the IT asset lifecycle and records process
The managing a common approach to ITAM process
Verifying, auditing and analysing IT assets process
ITAM and Service configuration management

Understanding roles, skills, and organisational solutions

Typical roles in ITAM and associated skills
Organisational structures and role design
ITAM compliance, policies

Understanding information and technology relevance

Inputs, outputs, ITAM register
ITAM technology

Understanding the role of partners and suppliers

Service relationships, Service Integration and Management

Know how to develop the ITAM capability

ITIL4 maturity model
Capability assessment
Key metrics

Exams and assessments

40 multiple-choice questions
90 minutes duration
Closed book format
Pass mark: 26 out of 40 (65%)
Exam conducted online with virtual invigilation

From 2023, all PeopleCert Global Best Practice certifications must be renewed every three years.

Hands-on learning

Learners will participate in:

Scenario exercises applying lifecycle decisions for assets
Group work to define metrics, success factors, and maturity assessments
Case study analysis on compliance, sustainability, and risk trade-offs
Peer discussion on integrating ITAM with other practices (configuration, financial, change)
Practical tasks to map asset lifecycles and improvement steps in a sample organisation

Why Choose Us

Experience ITIL® 4 Specialist: IT Asset Management through Bilginç IT Academy's live and interactive virtual classroom environment, accessible from your home, office, or any location. Connect with expert trainers in real time and bring the energy of classroom learning into the digital experience.

Live Instructor-Led Sessions: Join scheduled training sessions with your instructor and fellow delegates in real time.
Interactive Learning Experience: Take part in discussions, practical exercises, group activities, and Q&A sessions throughout the course.
Expert Trainer Network: Learn from experienced trainers with strong industry backgrounds and practical field expertise.
Over 30 Years of Training Expertise: Benefit from Bilginç IT Academy's long-standing experience in delivering professional training since 1995.
Flexible and Scalable Delivery: Access live virtual classrooms worldwide with flexible planning options for individual and corporate training needs.

Experience ITIL® 4 Specialist: IT Asset Management in a focused classroom environment designed for high engagement and effective learning. Bilginç IT Academy's carefully selected training venues provide a professional setting where delegates can interact directly with expert trainers and peers.

Experienced Trainers: Learn from specialists with extensive field experience and real-world knowledge.
Professional Training Venues: Attend courses in comfortable, well-equipped classrooms designed to support effective learning.
Focused Classroom Experience: Benefit from limited class sizes that encourage discussion, interaction, and personalized support.
Quality-Driven Learning: Develop practical skills through structured, up-to-date, and professionally designed training content.

Meet your team's training needs with Bilginç IT Academy's onsite ITIL® 4 Specialist: IT Asset Management solution, delivered at your office or preferred location. Align your team's development with your business goals through a training experience tailored to your organization.

Tailored Course Content: Adapt the training program to your organization's projects, team structure, and specific business requirements.
Time and Cost Efficiency: Reduce travel, accommodation, and operational costs while maximizing the value of your training investment.
Team-Focused Learning: Help your employees develop around the same knowledge base and strengthen collaboration across your organization.
Simplified Planning and Tracking: Manage the training process, participant development, and organizational requirements with greater control.

Why have you chosen us?

I have attended a training from Bilginc IT Academy before and I was satisfied.

I have attended a training from a different provider and it was not helpful.

Other

How many employees do you have in your IT department?

0 – 50

50 – 250

250 – 1000

1000+

ITIL® 4 Specialist: IT Asset Management Training