The training course equips professionals with strategic capabilities to successfully engage, evaluate, procure and manage cloud services using a structured customer journey model aligned with the ITIL 4 framework.

Rather than focusing on technical architecture, this course explores how to:

Make vendor-neutral cloud decisions
Evaluate service value and risks
Build strong relationships with Cloud Service Providers (CSPs)
Enable end-to-end cloud value realization

Bilginç IT Academy is an officially Accredited Training Organisation (ATO) by PeopleCert, the global leader in professional certification and exam delivery.
As an authorized PeopleCert partner, we deliver accredited training and official certification exams for ITIL®, PRINCE2®, DevOps, and other PeopleCert-certified programs, ensuring our learners receive globally recognized credentials with the most up-to-date curriculum.

Visit our official PeopleCert partner page here: Bilginç IT Academy – PeopleCert Official Partner

Important Information:
This course is an official program accredited by PeopleCert and is offered only together with the corresponding certification exam. The course fee includes the exam fee.
Participants can take the certification exam online through PeopleCert’s examination system and earn an internationally recognized certificate.
This practice is mandatory to ensure compliance with PeopleCert’s quality standards and accreditation guidelines.

We can organize this training at your preferred date and location. Contact Us!

Prerequisites

A foundational understanding of ITIL is required.
Holding an ITIL® 4 Foundation certificate is preferred but not mandatory.

Who Should Attend

IT and business leaders involved in cloud sourcing decisions
Supplier relationship and procurement managers
Cloud strategy architects and transformation teams
Professionals aiming to optimize vendor collaboration
Those looking to apply ITIL best practices to cloud adoption

Training Outline

1. Understanding the Cloud Consumer Journey

Managing the full lifecycle from exploration to onboarding
Aligning cloud services with business outcomes

2. Evaluating Cloud Solutions

Applying a vendor-neutral assessment model
Matching service features with organizational needs

3. Strategic Procurement & Integration

Creating alignment between business goals and CSP capabilities
Enabling seamless integration into IT operations

4. Managing Risks and Maximizing Value

Identifying key risks in multi-cloud and hybrid scenarios
Using ITIL principles to ensure value realization and transparency

5. Continuous Improvement & Performance Measurement

Tracking the effectiveness of procured services
Applying feedback loops to optimize future engagements

Why Choose Us

Experience ITIL® 4 Specialist: Acquiring & Managing Cloud Services through Bilginç IT Academy's live and interactive virtual classroom environment, accessible from your home, office, or any location. Connect with expert trainers in real time and bring the energy of classroom learning into the digital experience.

Live Instructor-Led Sessions: Join scheduled training sessions with your instructor and fellow delegates in real time.
Interactive Learning Experience: Take part in discussions, practical exercises, group activities, and Q&A sessions throughout the course.
Expert Trainer Network: Learn from experienced trainers with strong industry backgrounds and practical field expertise.
Over 30 Years of Training Expertise: Benefit from Bilginç IT Academy's long-standing experience in delivering professional training since 1995.
Flexible and Scalable Delivery: Access live virtual classrooms worldwide with flexible planning options for individual and corporate training needs.

Experience ITIL® 4 Specialist: Acquiring & Managing Cloud Services in a focused classroom environment designed for high engagement and effective learning. Bilginç IT Academy's carefully selected training venues provide a professional setting where delegates can interact directly with expert trainers and peers.

Experienced Trainers: Learn from specialists with extensive field experience and real-world knowledge.
Professional Training Venues: Attend courses in comfortable, well-equipped classrooms designed to support effective learning.
Focused Classroom Experience: Benefit from limited class sizes that encourage discussion, interaction, and personalized support.
Quality-Driven Learning: Develop practical skills through structured, up-to-date, and professionally designed training content.

Meet your team's training needs with Bilginç IT Academy's onsite ITIL® 4 Specialist: Acquiring & Managing Cloud Services solution, delivered at your office or preferred location. Align your team's development with your business goals through a training experience tailored to your organization.

Tailored Course Content: Adapt the training program to your organization's projects, team structure, and specific business requirements.
Time and Cost Efficiency: Reduce travel, accommodation, and operational costs while maximizing the value of your training investment.
Team-Focused Learning: Help your employees develop around the same knowledge base and strengthen collaboration across your organization.
Simplified Planning and Tracking: Manage the training process, participant development, and organizational requirements with greater control.

Why have you chosen us?

I have attended a training from Bilginc IT Academy before and I was satisfied.

I have attended a training from a different provider and it was not helpful.

Other

How many employees do you have in your IT department?

0 – 50

50 – 250

250 – 1000

1000+

ITIL® 4 Specialist: Acquiring & Managing Cloud Services Training