ITIL® Foundation Bridge (Version 5) Training

  • Learn via: Online Instructor-Led / Classroom Based / Onsite
  • Duration: 1 Day
  • Level: Fundamentals
  • Price: Please contact for booking options
  • UK Based Global Training Provider

The ITIL® 5 Foundation Bridge training is a fast-track course designed for professionals who already hold an ITIL® 4 certification and need to transition efficiently to ITIL® 5. Instead of revisiting existing knowledge, this course focuses exclusively on the new and updated elements introduced in the latest framework.

As service management continues to evolve alongside AI, cloud computing, and data-driven operating models, this training enables organizations to stay aligned with modern digital ecosystems. By the end of the course, participants will be fully prepared for the ITIL® 5 Foundation Bridge exam and capable of applying updated practices in real-world scenarios.


Bilginç IT Academy is an officially Accredited Training Organisation (ATO) by PeopleCert, the global leader in professional certification and exam delivery.
As an authorized PeopleCert partner, we deliver accredited training and official certification exams for ITIL®, PRINCE2®, DevOps, and other PeopleCert-certified programs, ensuring our learners receive globally recognized credentials with the most up-to-date curriculum. 

Visit our official PeopleCert partner page here: Bilginç IT Academy – PeopleCert Official Partner 


Important Information:
This course is an official program accredited by PeopleCert and is offered only together with the corresponding certification exam. The course fee includes the exam fee.
Participants can take the certification exam online through PeopleCert’s examination system and earn an internationally recognized certificate.
This practice is mandatory to ensure compliance with PeopleCert’s quality standards and accreditation guidelines.


ITIL® is a registered trademark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.

We can organize this training at your preferred date and location. Contact Us!

HAVELSAN
ASELSAN
PepsiCo Türkiye
JTI TÜTÜN ÜRÜNLERİ SANAYİ A.Ş.
ING Bank
DHL
MASTERCARD
Huawei
TotalEnergies
Mercedes-Benz Türk A.Ş.
Goodyear
FORD OTOMOTIV SANAYI A.S.
3M COMPANY
Schneider Electric
Central Bank of Azerbaijan
BP Petrolleri
Procter & Gamble (P&G)
Qatar Foundation
Bank Of China
GlaxoSmithKline (GSK)
MORGAN STANLEY & CO Inc
Novo Nordisk
DEUTSCHE BANK
Azerbaycan Cumhuriyeti Emek ve Ahalinin Sosyal Güvenliği Bakanlığı
ACCENTURE

Prerequisites

To attend this course, participants must:

  • Hold a valid ITIL® 4 certification (Foundation or higher)
  • Have a working understanding of the ITIL 4 Service Value System and core practices

Who Should Attend

This course is ideal for:

  • IT and service management professionals certified in ITIL® 4
  • Organizations aiming to keep their service practices aligned with modern standards
  • Teams integrating AI, cloud, and digital transformation into service delivery
  • Anyone involved in IT-enabled service delivery

What You Will Learn

By the end of this course, learners will be able to:

  • Identify key differences between ITIL® 4 and ITIL® 5
  • Understand updated terminology, concepts, and structural changes
  • Analyze enhancements to the service value system and value chain
  • Interpret updates in practices, governance, and continual improvement
  • Evaluate how ITIL® 5 supports cloud-based and AI-driven environments
  • Apply ITIL® 5 principles in real-world business contexts
  • Prepare effectively for the ITIL® 5 Foundation Bridge exam

Training Outline

Introduction to ITIL® 5

  • Evolution of ITIL and positioning of version 5
  • Service management in the era of AI, automation, and cloud
  • Recap of key ITIL® 4 concepts

Structural Updates

  • Changes to the Service Value System
  • Enhancements to the Value Chain
  • Updated guiding principles
  • Refined terminology and definitions

Practice and Process Updates

  • Overview of updated ITIL® 5 practices
  • Governance, risk, and compliance considerations
  • Continual improvement and performance measurement

Modern IT Integration

  • Alignment with cloud-first and hybrid environments
  • Integration with DevOps, Agile, and automation
  • Alignment with PRINCE2
  • Data-driven decision making

Organizational Implementation

  • Transitioning from ITIL® 4 to ITIL® 5
  • Change management and stakeholder communication
  • Embedding new practices into workflows
  • Preparing teams for certification

Why Choose Us

Experience live, interactive learning from the comfort of your home or office with Bilginç IT Academy's Online Instructor-Led ITIL® Foundation Bridge (Version 5) Training. Engage directly with expert trainers in a virtual environment that mirrors the energy and schedule of a physical classroom.

  • Live Sessions: Join scheduled classes with a live instructor and other delegates in real-time.
  • Interactive Experience: Engage in group activities, hands-on labs, and direct Q&A sessions with your trainer and peers.
  • Global Expert Trainers: Learn from a handpicked global pool of expert trainers with deep industry experience.
  • Proven Expertise: Benefit from over 30 years of quality training experience, equipping you with lasting skills for success.
  • Scalable Delivery: Accessible worldwide with flexible scheduling to meet your professional needs through our globally available virtual classrooms.

Immerse yourself in our most sought-after learning style for ITIL® Foundation Bridge (Version 5) Training. Our hand-picked classroom venues offer an invaluable human touch, providing a focused and interactive environment for professional growth.

  • Highly Experienced Trainers: Boost your skills with trainers boasting 10-20+ years of real-world experience.
  • State-of-the-Art Venues: Learn in high-standard facilities designed to ensure a comfortable and distraction-free experience.
  • Small Class Sizes: Our limited class sizes foster meaningful discussions and a personalized learning journey.
  • Best Value: Achieve your certification with high-quality training and competitive pricing.

Streamline your organization's training requirements with Bilginç IT Academy’s Onsite ITIL® Foundation Bridge (Version 5) Training. Experience expert-led learning at your own business premises, tailored to your corporate goals.

  • Tailored Learning Experience: Customize the training content to fit your unique business projects or specific technical needs.
  • Maximize Training Budget: Eliminate travel and accommodation costs, focusing your entire budget on the training itself.
  • Team Building Opportunity: Enhance team bonding and collaboration through shared learning experiences in your workspace.
  • Progress Monitoring: Track and evaluate your employees' progression and performance with relative ease and direct oversight.
Contact us for more detail about our trainings and for all other enquiries!

Frequently asked questions about ITIL® Foundation Bridge (Version 5) Training Course (FAQ)

For professionals who already have an ITIL 4 background, this training acts as a focused transition step toward the newer version. It allows them to preserve the value of what they already know while becoming familiar with the updated direction of the framework. In that sense, it serves both as a knowledge refresh and as a strategic progression point within ongoing professional development.

After the training, participants can review their current service management practices through the lens of the updated version, align internal processes more effectively, and build a stronger shared understanding across teams. The knowledge can be applied in process improvement initiatives, service quality activities, value-focused management, and transformation efforts. This makes the training useful not only for certification purposes but also for practical workplace application.

This training helps professionals with existing ITIL 4 knowledge understand the updates introduced in ITIL Foundation Version 5 in a focused and structured way. Instead of repeating previously learned material, it concentrates on what has changed, what has evolved, and how the updated framework should be interpreted in modern service management environments. This allows learners to move to the new version with greater clarity and confidence.

The bridge training is designed for people who already hold ITIL 4 Foundation knowledge and therefore do not need to revisit the full introductory syllabus. It focuses on the updates, terminology changes, and revised emphasis areas introduced in Version 5. This makes the learning process more efficient and helps participants update their knowledge without spending unnecessary time on material they already know.

This training is suitable for professionals who already have ITIL 4 Foundation certification or an equivalent understanding and want to transition to the latest version. It is especially relevant for people working in service management, operations, process improvement, IT governance, and digital service delivery roles. It is a strong fit for those who want to keep their knowledge current and aligned with the latest framework updates.

The updates in ITIL Version 5 are important because service management needs to reflect the realities of modern digital organizations. Changes in customer expectations, automation, agile ways of working, and AI-enabled environments require frameworks to remain practical and relevant. This training helps participants understand these developments so they can work with a more current and effective service management perspective.

The training typically focuses on the main updates introduced in ITIL Version 5, including the evolving service management perspective, value creation, digital product and service thinking, updated practice emphasis, and the relationship between the new version and the previous model. The objective is not only to understand what changed, but also to interpret why those changes matter in real professional environments.

This training helps participants reposition their service management thinking in line with the latest framework version. As a result, they can contribute more effectively to process improvement, service design, operations, and continual improvement activities within their organizations. It also strengthens common language across teams, supporting clearer communication and more consistent decision-making in service-related work.

Absolutely. We do not only host trainings at public centers; we can also conduct them directly at your premises. We can customize the curriculum to meet your team's specific needs and organize the session at your preferred location and date.

Yes, we prioritize location flexibility. We offer live-streaming (hybrid) support for most of our trainings. If you are unable to attend in person, you can join our physical classroom setting interactively via our digital platforms and participate in hands-on workshops remotely.

Our IT training and professional development services reach a global audience, transcending geographical boundaries through advanced digital learning platforms and strategic international hubs. We specialize in delivering world-class curriculum across continents, ensuring that no matter where you are located, you have access to the latest industry certifications and technical expertise. By partnering with global technology leaders and academic institutions, we provide a unified learning experience that meets the demands of a diverse, international workforce. Our commitment to global excellence ensures that professionals in every time zone can master the digital skills required to lead, innovate, and thrive in the ever-evolving global technology landscape.

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