ITIL® Foundation Bridge (Version 5) Training Course

The ITIL® 5 Foundation Bridge training is a fast-track course designed for professionals who already hold an ITIL® 4 certification and need to transition efficiently to ITIL® 5. Instead of revisiting existing knowledge, this course focuses exclusively on the new and updated elements introduced in the latest framework.

As service management continues to evolve alongside AI, cloud computing, and data-driven operating models, this training enables organizations to stay aligned with modern digital ecosystems. By the end of the course, participants will be fully prepared for the ITIL® 5 Foundation Bridge exam and capable of applying updated practices in real-world scenarios.

Bilginç IT Academy is an officially Accredited Training Organisation (ATO) by PeopleCert, the global leader in professional certification and exam delivery.
As an authorized PeopleCert partner, we deliver accredited training and official certification exams for ITIL®, PRINCE2®, DevOps, and other PeopleCert-certified programs, ensuring our learners receive globally recognized credentials with the most up-to-date curriculum.

Visit our official PeopleCert partner page here: Bilginç IT Academy – PeopleCert Official Partner

Important Information:
This course is an official program accredited by PeopleCert and is offered only together with the corresponding certification exam. The course fee includes the exam fee.
Participants can take the certification exam online through PeopleCert’s examination system and earn an internationally recognized certificate.
This practice is mandatory to ensure compliance with PeopleCert’s quality standards and accreditation guidelines.

For corporate groups, we can organize this training as an on-site private group.

Prerequisites

To attend this course, participants must:

Hold a valid ITIL® 4 certification (Foundation or higher)
Have a working understanding of the ITIL 4 Service Value System and core practices

Who Should Attend

This course is ideal for:

IT and service management professionals certified in ITIL® 4
Organizations aiming to keep their service practices aligned with modern standards
Teams integrating AI, cloud, and digital transformation into service delivery
Anyone involved in IT-enabled service delivery

What You Will Learn

By the end of this course, learners will be able to:

Identify key differences between ITIL® 4 and ITIL® 5
Understand updated terminology, concepts, and structural changes
Analyze enhancements to the service value system and value chain
Interpret updates in practices, governance, and continual improvement
Evaluate how ITIL® 5 supports cloud-based and AI-driven environments
Apply ITIL® 5 principles in real-world business contexts
Prepare effectively for the ITIL® 5 Foundation Bridge exam

Training Outline

Introduction to ITIL® 5

Evolution of ITIL and positioning of version 5
Service management in the era of AI, automation, and cloud
Recap of key ITIL® 4 concepts

Structural Updates

Changes to the Service Value System
Enhancements to the Value Chain
Updated guiding principles
Refined terminology and definitions

Practice and Process Updates

Overview of updated ITIL® 5 practices
Governance, risk, and compliance considerations
Continual improvement and performance measurement

Modern IT Integration

Alignment with cloud-first and hybrid environments
Integration with DevOps, Agile, and automation
Alignment with PRINCE2
Data-driven decision making

Organizational Implementation

Transitioning from ITIL® 4 to ITIL® 5
Change management and stakeholder communication
Embedding new practices into workflows
Preparing teams for certification

Why Choose Us

Leading UK-based global training provider since 1995.

Experience ITIL® Foundation Bridge (Version 5) through Bilginç IT Academy's live and interactive virtual classroom environment. Join a Public course as an individual delegate or arrange a dedicated Private / In-house online training program exclusively for your organization.

Delivery Method: Online Instructor-Led
Participation Model: Public / Private (In-house)
Live and Interactive Training: Connect with your instructor in real time and actively participate through discussions, Q&A sessions, practical exercises, and group activities.
Flexible Participation: Join the training from your home, office, or any location with a suitable internet connection.
Expert Trainer Network: Learn from experienced trainers with strong industry backgrounds and practical field expertise.
Over 30 Years of Training Expertise: Benefit from Bilginç IT Academy's professional training experience since 1995.
Worldwide Access: Join our live virtual classrooms from anywhere in the world or arrange a dedicated online training program for your organization.

Experience ITIL® Foundation Bridge (Version 5) in a professional face-to-face classroom environment. Classroom Based training can be delivered as a Public course open to individual delegates or as a dedicated Private / In-house class exclusively for your organization.

Delivery Method: Classroom Based
Participation Model: Public / Private (In-house)
Face-to-Face Learning: Interact directly with your instructor and fellow delegates in an engaging classroom environment.
Experienced Trainers: Learn from specialists with extensive industry experience and practical real-world knowledge.
Professional Training Environment: Attend training in comfortable, well-equipped classrooms designed to support effective learning.
Practical Learning: Depending on the course, reinforce your knowledge through hands-on exercises, scenarios, case studies, and instructor-led activities.

Arrange ITIL® Foundation Bridge (Version 5) as a dedicated Onsite training program for your organization. Bilginç IT Academy trainers can deliver the training at your office or another location of your choice, with the program planned around your team's requirements and business objectives.

Delivery Method: Onsite
Participation Model: Private (In-house)
Training at Your Preferred Location: Organize the training at your company's office or another location selected by your organization.
Tailored Course Content: Adapt the training program to your projects, team structure, existing skill levels, and specific business requirements.
Team-Focused Learning: Develop your team around a shared knowledge base while strengthening internal collaboration and knowledge transfer.
Flexible Scheduling: Plan the training dates, location, and program according to your organization's operational requirements.
Worldwide Onsite Delivery: Bilginç IT Academy trainers can travel internationally to deliver dedicated training programs at your preferred location.

Frequently asked questions about ITIL® Foundation Bridge (Version 5) Training Course (FAQ)

Yes. The training explains how modern ITIL practices integrate with Agile, DevOps and Lean approaches to support business value creation.

This course is designed for professionals who already have knowledge of previous ITIL versions and want to update their skills to align with the latest ITIL framework.

The purpose of the course is to help experienced ITIL practitioners understand the changes, updates and new concepts introduced in the latest version of ITIL.

Bridge training focuses on the differences and updates between versions, while standard Foundation training covers all ITIL concepts from the beginning.

Yes. The certification is recognized globally and demonstrates updated knowledge of modern IT service management practices.

The course covers the Service Value System, Service Value Chain, continual improvement, value creation concepts and other modern IT service management practices.

The exam focuses on updated concepts, new terminology and the differences between previous ITIL versions and the latest framework.

It helps professionals keep their ITIL knowledge current, improve credibility and demonstrate expertise in modern service management approaches.

Organizations can adopt updated ITIL practices more effectively, improve service quality and align teams with current service management standards.

Participants are generally expected to have prior ITIL knowledge or certification, as the course builds on existing service management experience.

The Service Value System provides a holistic framework that helps organizations create value through integrated service management activities.

Professionals can continue with advanced certification paths such as Practice Manager, Managing Professional and Strategic Leader.

It provides updated service management practices that help organizations adapt to changing technologies and digital business requirements.

Keeping ITIL knowledge current helps professionals and organizations align with evolving service management practices and changing customer expectations.

Absolutely. We do not only host trainings at public centers; we can also conduct them directly at your premises. We can customize the curriculum to meet your team's specific needs and organize the session at your preferred location and date.

Yes, we prioritize location flexibility. We offer live-streaming (hybrid) support for most of our trainings. If you are unable to attend in person, you can join our physical classroom setting interactively via our digital platforms and participate in hands-on workshops remotely.

ITIL® Foundation Bridge (Version 5) Training