Microsoft 365 overview and licensing
- Microsoft 365 vs Office 365
- Licensing models: Business vs Enterprise
- Core services and how they work together
Core services in Microsoft 365
- Microsoft Exchange Online
- SharePoint Online
- OneDrive for Business
- Microsoft Teams
- Microsoft 365 Apps and Groups
- Microsoft Copilot
Identity and access management with Entra ID
- Microsoft Entra ID (formerly Azure Active Directory) overview
- Identity models: cloud-only, hybrid, and federated
- DNS and custom domain configuration
- Role-based access control and delegated administration
- Conditional Access, privileged identity management, and access reviews
Administration tools and techniques
- Microsoft 365 admin centers: purpose and roles
- Graphical vs PowerShell administration
- Automation and bulk management with PowerShell
Security, compliance, and information protection
- Overview of Microsoft Purview and Microsoft Defender
- Microsoft Information Protection model: know, protect, prevent, govern
- Compliance Score and Secure Score
- Applying Zero Trust and device trust in identity governance
Service connectivity and operational considerations
- Network and service access requirements
- Using Message Center and roadmap for lifecycle planning
- Evergreen updates and change management tools
Exams and assessments
There are no formal exams associated with this course. Learners will complete scenario-based discussions and walkthroughs to reinforce key concepts.
Hands-on learning
This course includes guided walkthroughs and real-world scenario reviews to demonstrate key Microsoft 365 administrative processes. Delegates will engage in practical discussions on identity setup, access control, and policy configuration to support hands-on understanding.