Palo Alto Networks: Firewall Troubleshooting (EDU-330) Training

The Palo Alto Networks Firewall: Troubleshooting course is three days of instructor-led training that will help you to:

- Use firewall tools, including the CLI, to investigate networking issues

- Follow proven troubleshooting methodologies that are specific to individual features

- Analyze advanced logs to resolve various real-life scenarios

- Solve advanced, scenario-based challenges

• Participants must complete the Firewall Essentials: Configuration and Management (EDU-210) course.
• Participants must have strong practical knowledge of routing and switching, IP addressing, network security concepts, and at least six months of on-the-job experience with Palo Alto Networks firewalls.

Recommended prerequisites:

• PAN-EDU-210 - Palo Alto Networks: Firewall Essentials: Configuration and Management (EDU-210)

Successful completion of this three-day, instructor-led course will enhance the participant’s understanding of troubleshooting the full line of Palo Alto Networks next-generation firewalls.

Participants will perform hands-on troubleshooting related to the configuration and operation of the Palo Alto Networks firewall.

Completing this class will help participants develop an in-depth knowledge of how to troubleshoot visibility and control over applications, users, and content.

1 - Tools and Resources

2 - Flow Logic

3 - Packet Captures

4 - Packet-Diagnostics Logs

5 - Host-Inbound Traffic

6 - Transit Traffic

7 - System Services

8 - Certificate Management and SSL Decryption

9 - User-ID

10 - GlobalProtect

11 - Support Escalation and RMAs

12 - Next Steps