Scrum Alliance Certified Scrum Master (CSM) Training Course

Scrum is a lightweight yet powerful framework that enables teams to deliver maximum value to customers while improving collaboration, transparency, and adaptability. It encourages leadership over command, supporting self-organizing, cross-functional teams by removing obstacles and fostering continuous improvement.

Unlike traditional project management, Scrum requires a shift in mindset and the application of empirical thinking and Agile values to thrive in complex environments.

This interactive Certified ScrumMaster (CSM) course is designed for those new to Scrum or looking to formalize their Scrum experience through certification. It offers a comprehensive deep-dive into the Scrum Framework, its roles, events, artifacts, and the values and principles that drive its success.

Training Format & Certification

Duration: 2 full days (total of 12 instructional hours)
Time: 9:00 AM to 5:00 PM (includes 1.5 hours of breaks)
Delivery: Live, interactive sessions with a Scrum Alliance Certified Trainer
Attendance Requirement: Full attendance is mandatory for certification
Assessment: After training, you’ll be registered for the Scrum Alliance online exam
- 50 multiple-choice questions
- 60 minutes to complete
- Passing score: 37 correct answers

Upon successful exam completion, you will receive:

Certified ScrumMaster® (CSM) credential
2-year membership with Scrum Alliance
14 Category B PDUs (Professional Development Units)

We can organize this training at your preferred date and location. Contact Us!

Prerequisites

Pre-course Preparation

Required Reading:

The Scrum Guide

Who Should Attend

Aspiring ScrumMasters
Project Managers moving into Agile roles
Product Managers & Product Owners
Agile Coaches and Transformation Leads
Team Leaders and Developers working in Scrum environments
Anyone interested in building high-performing Agile teams

What You Will Learn

By the end of this training, you will have gained knowledge and skills in the following areas:

Understand all Scrum roles, events, artifacts, and principles
Learn how to effectively serve as a ScrumMaster in real teams
Acquire tools to coach Product Owners, development teams, and stakeholders
Gain practical experience with user stories, estimation techniques, and Agile facilitation
Build confidence to pass the official Certified ScrumMaster exam

Training Outline

Scrum Theory

Why Scrum works
Empirical process control
Understanding complex adaptive systems

Agile Values and Principles

Agile Manifesto
12 Agile Principles
Core values in Scrum

Scrum Roles

ScrumMaster
Product Owner
Development Team

Scrum Events

Sprint Planning
Daily Scrum
Sprint Review
Sprint Retrospective
Product Backlog Refinement
The Sprint lifecycle

Scrum Artifacts

Product Backlog
Sprint Backlog
Definition of Done (DoD)
Potentially Releasable Product Increment
Release Forecasting

ScrumMaster Competency Areas

Agile Facilitation: Leading effective Scrum ceremonies
Agile Coaching: Supporting Product Owners and teams
Servant Leadership: Enabling and empowering self-managing teams

Why Choose Us

Experience Scrum Alliance Certified Scrum Master (CSM) through Bilginç IT Academy's live and interactive virtual classroom environment, accessible from your home, office, or any location. Connect with expert trainers in real time and bring the energy of classroom learning into the digital experience.

Live Instructor-Led Sessions: Join scheduled training sessions with your instructor and fellow delegates in real time.
Interactive Learning Experience: Take part in discussions, practical exercises, group activities, and Q&A sessions throughout the course.
Expert Trainer Network: Learn from experienced trainers with strong industry backgrounds and practical field expertise.
Over 30 Years of Training Expertise: Benefit from Bilginç IT Academy's long-standing experience in delivering professional training since 1995.
Flexible and Scalable Delivery: Access live virtual classrooms worldwide with flexible planning options for individual and corporate training needs.

Experience Scrum Alliance Certified Scrum Master (CSM) in a focused classroom environment designed for high engagement and effective learning. Bilginç IT Academy's carefully selected training venues provide a professional setting where delegates can interact directly with expert trainers and peers.

Experienced Trainers: Learn from specialists with extensive field experience and real-world knowledge.
Professional Training Venues: Attend courses in comfortable, well-equipped classrooms designed to support effective learning.
Focused Classroom Experience: Benefit from limited class sizes that encourage discussion, interaction, and personalized support.
Quality-Driven Learning: Develop practical skills through structured, up-to-date, and professionally designed training content.

Meet your team's training needs with Bilginç IT Academy's onsite Scrum Alliance Certified Scrum Master (CSM) solution, delivered at your office or preferred location. Align your team's development with your business goals through a training experience tailored to your organization.

Tailored Course Content: Adapt the training program to your organization's projects, team structure, and specific business requirements.
Time and Cost Efficiency: Reduce travel, accommodation, and operational costs while maximizing the value of your training investment.
Team-Focused Learning: Help your employees develop around the same knowledge base and strengthen collaboration across your organization.
Simplified Planning and Tracking: Manage the training process, participant development, and organizational requirements with greater control.

Why have you chosen us?

I have attended a training from Bilginc IT Academy before and I was satisfied.

I have attended a training from a different provider and it was not helpful.

Other

How many employees do you have in your IT department?

0 – 50

50 – 250

250 – 1000

1000+

Frequently asked questions about Scrum Alliance Certified Scrum Master (CSM) Training Course (FAQ)

Yes, Scrum is widely used beyond software development in industries such as marketing, finance, product management, and operations. Its principles can be applied to any environment that benefits from iterative work and continuous improvement.

Scrum consists of roles (Scrum Master, Product Owner, Development Team), events (Sprint, Daily Scrum, Sprint Review, Sprint Retrospective), and artifacts (Product Backlog, Sprint Backlog, Increment). These elements work together to deliver value in an iterative way.

Scrum improves team performance by promoting transparency, collaboration, and iterative delivery. It enables teams to adapt quickly to change, deliver value incrementally, and continuously improve through feedback and retrospectives.

A Scrum Master is responsible for facilitating Scrum processes, supporting the team, and ensuring that Scrum practices are followed effectively. They act as a servant leader, help remove obstacles, and enable continuous improvement within the team.

Participants will learn the Scrum framework, including roles, events, and artifacts. The course covers Agile principles, servant leadership, facilitation techniques, team dynamics, and how to remove impediments to improve team performance and productivity.

This training is ideal for project managers, team leaders, developers, product owners, business analysts, and anyone involved in Agile teams. It is especially beneficial for professionals who want to take on the Scrum Master role or improve team collaboration and delivery performance.

Certified ScrumMaster (CSM) is an entry-level certification offered by Scrum Alliance that validates your understanding of Scrum principles, roles, and practices. It focuses on enabling professionals to effectively facilitate Scrum teams and support Agile transformations within organizations.

CSM certification enhances your understanding of Agile practices and improves your ability to lead and support teams. It is recognized globally and can open opportunities in Agile roles such as Scrum Master, Agile Coach, and project manager in Agile environments.

Absolutely. We do not only host trainings at public centers; we can also conduct them directly at your premises. We can customize the curriculum to meet your team's specific needs and organize the session at your preferred location and date.

Yes, we prioritize location flexibility. We offer live-streaming (hybrid) support for most of our trainings. If you are unable to attend in person, you can join our physical classroom setting interactively via our digital platforms and participate in hands-on workshops remotely.

Scrum Alliance Certified Scrum Master (CSM) Training