This two-day course helps practitioners deepen their understanding of the Release and Deployment Management practices by focusing on practical application. Participants will investigate strategies, tools, and challenges in deploying new or changed services, aligning these practices with organisational goals and continuous improvement.
Prerequisites
An ITIL® 4 Foundation certificate is preferred, though a basic understanding of ITIL is sufficient.
Target audience
This course is appropriate for anyone interested in Release or Deployment Management, whether in operational, tacticalor strategic roles. It is especially beneficial to those who wish to align their current practices with industry best practices and gain actionable tools and insights.
























