Practical Steps to Improved Working Relationships Training in Finland

  • Learn via: Classroom / Virtual Classroom / Online
  • Duration: 1 Day
  • Price: Please contact for booking options
We can host this training at your preferred location. Contact us!

Business/IT working relationships have been troubled since the dawn of the information age. Poor working relationships have a high cost to the organization in many ways. As the interdependencies of business and technology grow, the cost of failed relationships also increases. It is essential that business/IT working relationships undergo fundamental and systemic change if the value of business intelligence is to be fully realized. Almost everyone is familiar with the symptoms, and many of us recognize the problem. Yet few know how to correct the problem. This course offers a systematic approach to address real problems and improve business/IT working relationships through continuous attention to organizational alignment.

There are no prerequisites for this course.

  • Business and IT executives and leaders
  • Everyone in IT who works with business organizations
  • Everyone in business who works with IT organizations

  • Common symptoms of broken business/IT working relationships
  • Why treating symptoms alone fails to fix the problems
  • How continuous organizational alignment (COA) goes beyond symptoms to correct the root causes
  • The critical elements of successful working relationships
  • The process and activities of COA
  • Tips and techniques to improve organizational alignment in your environment

1. The Business/IT Divide

  • Confusion and Conflict
    • Problem or Symptoms
    • Two Different Languages
  • Historical Perspective
    • Some Old Humor
    • Humor Evolves with Technology
    • More Old Humor
    • And More Evolution
  • The Current State
    • Have We Made Any Progress?
    • The Urgency
  • BI and the Business/IT Divide
    • The Complexity

2. Practical Steps to Alignment

  • BI as the Catalyst
    • Increasing Pressure
  • Practical Steps for Individuals
  • Where to Start
    • Where Are You Now?
    • IT People Become Business Literate
    • Business People Become IT Savvy
  • Practice Steps for Organizations
    • Attention to Value
    • Shared View of Value
    • IT Imperatives
    • Business Imperatives
    • Mutual Imperatives

3.Continuous Organizational Alignment

  • Organizational Alignment
    • Organizational Effectiveness
    • Working Relationships
    • Dimensions of Alignment
  • Alignment Activities
    • Actions and Continuity
    • Identifying Misalignment
    • Aligning Organizations
    • Sustaining Alignment
  • Continuous Alignment
    • A Process Overview
    • Measurement
    • Using the Measures

4. Measuring the Gap

  • What to Measure
    • An Alignment Problem
    • The Human Dimension
    • Quantifying Subjective Things
    • The Details
  • The Basis for a Survey
    • How to Measure
    • The Alignment Survey
    • Using the Survey
    • The Survey Group
    • Collecting the Data
    • Preparing the Data

5. Analysis and Action

  • Analyzing the Data
    • Strengths, Weaknesses, and Risks
    • Using Demographics
    • An Analysis Exercise
  • Taking Action
    • Goals and Tactics
    • Recognizing Barriers
    • An Action Planning Exercise
    • It Takes More than a Plan
    • Continuous Improvement
    • Take it Personally


Contact us for more detail about our trainings and for all other enquiries!

Upcoming Trainings

Join our public courses in our Finland facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

14 tammikuuta 2025 (1 Day)
Helsinki, Espoo
Classroom / Virtual Classroom
03 helmikuuta 2025 (1 Day)
Helsinki, Espoo
Classroom / Virtual Classroom
14 tammikuuta 2025 (1 Day)
Helsinki, Espoo
Classroom / Virtual Classroom
15 helmikuuta 2025 (1 Day)
Helsinki, Espoo
Classroom / Virtual Classroom
17 helmikuuta 2025 (1 Day)
Helsinki, Espoo
Classroom / Virtual Classroom
18 helmikuuta 2025 (1 Day)
Helsinki, Espoo
Classroom / Virtual Classroom
23 helmikuuta 2025 (1 Day)
Helsinki, Espoo
Classroom / Virtual Classroom
03 helmikuuta 2025 (1 Day)
Helsinki, Espoo
Classroom / Virtual Classroom
Practical Steps to Improved Working Relationships Training Course in Finland

Finland is a country located in northern Europe. Helsinki is the capital and largest city of the country. The majority of the people are Finns but there is also a small Lapp population in Lapland, where the country is famous for the Northern Lights. Finland's national languages are Finnish and Swedish.

Known for its vast forests, lakes, and natural beauty, Finland is one of the world's largest producers of forest products, such as paper, pulp, and lumber. One of the world's largest sea fortresses Suomenlinna, Rovaniemi with the "White Nights", dogsled safaris and of course the Northern Lights are what makes Finland so popular for tourists. Finland is one of the best places in the world to see the Northern Lights and attracts millions of tourists during its seasons.

Finland is home to a thriving technology industry and is widely recognized as one of the world's leading technology hubs. Companies such as Nokia and Rovio (creator of the popular game Angry Birds) are based in Finland. Some of the key factors that have contributed to Finland's success in technology include; strong investment in research and development, a highly educated workforce and fundings.

Finland has a strong educational system, and is widely regarded as one of the world's most literate countries. In fact, Finland's literacy rate is one of the highest in the world, and its students consistently perform well in international tests of math and reading ability.

Also, as a pioneer in environmental sustainability, Finland is known for its efforts to reduce its carbon footprint and promote clean energy. This Nordic country is also famous for its unique and distinctive cultural heritage, including its traditional folk music and its elaborate traditional costumes.

Helsinki, Finland's capital city, is the country's business center. Helsinki is Finland's largest city, and it is home to many of the country's major corporations and organizations, including many of the country's leading technology firms. The city is also a commercial, trade, and financial center, as well as one of the busiest ports in the Nordic region.

Take advantage of our diverse IT course offerings, spanning programming, software development, business skills, data science, cybersecurity, cloud computing and virtualization. Our knowledgeable instructors will provide you with practical training and industry insights, delivered directly to your chosen venue in Finland.
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