Practical Steps to Improved Working Relationships Training in Netherlands

  • Learn via: Classroom / Virtual Classroom / Online
  • Duration: 1 Day
  • Price: Please contact for booking options
We can host this training at your preferred location. Contact us!

Business/IT working relationships have been troubled since the dawn of the information age. Poor working relationships have a high cost to the organization in many ways. As the interdependencies of business and technology grow, the cost of failed relationships also increases. It is essential that business/IT working relationships undergo fundamental and systemic change if the value of business intelligence is to be fully realized. Almost everyone is familiar with the symptoms, and many of us recognize the problem. Yet few know how to correct the problem. This course offers a systematic approach to address real problems and improve business/IT working relationships through continuous attention to organizational alignment.

There are no prerequisites for this course.

  • Business and IT executives and leaders
  • Everyone in IT who works with business organizations
  • Everyone in business who works with IT organizations

  • Common symptoms of broken business/IT working relationships
  • Why treating symptoms alone fails to fix the problems
  • How continuous organizational alignment (COA) goes beyond symptoms to correct the root causes
  • The critical elements of successful working relationships
  • The process and activities of COA
  • Tips and techniques to improve organizational alignment in your environment

1. The Business/IT Divide

  • Confusion and Conflict
    • Problem or Symptoms
    • Two Different Languages
  • Historical Perspective
    • Some Old Humor
    • Humor Evolves with Technology
    • More Old Humor
    • And More Evolution
  • The Current State
    • Have We Made Any Progress?
    • The Urgency
  • BI and the Business/IT Divide
    • The Complexity

2. Practical Steps to Alignment

  • BI as the Catalyst
    • Increasing Pressure
  • Practical Steps for Individuals
  • Where to Start
    • Where Are You Now?
    • IT People Become Business Literate
    • Business People Become IT Savvy
  • Practice Steps for Organizations
    • Attention to Value
    • Shared View of Value
    • IT Imperatives
    • Business Imperatives
    • Mutual Imperatives

3.Continuous Organizational Alignment

  • Organizational Alignment
    • Organizational Effectiveness
    • Working Relationships
    • Dimensions of Alignment
  • Alignment Activities
    • Actions and Continuity
    • Identifying Misalignment
    • Aligning Organizations
    • Sustaining Alignment
  • Continuous Alignment
    • A Process Overview
    • Measurement
    • Using the Measures

4. Measuring the Gap

  • What to Measure
    • An Alignment Problem
    • The Human Dimension
    • Quantifying Subjective Things
    • The Details
  • The Basis for a Survey
    • How to Measure
    • The Alignment Survey
    • Using the Survey
    • The Survey Group
    • Collecting the Data
    • Preparing the Data

5. Analysis and Action

  • Analyzing the Data
    • Strengths, Weaknesses, and Risks
    • Using Demographics
    • An Analysis Exercise
  • Taking Action
    • Goals and Tactics
    • Recognizing Barriers
    • An Action Planning Exercise
    • It Takes More than a Plan
    • Continuous Improvement
    • Take it Personally


Contact us for more detail about our trainings and for all other enquiries!

Upcoming Trainings

Join our public courses in our Netherlands facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

14 januari 2025 (1 Day)
Amsterdam, Rotterdam
Classroom / Virtual Classroom
03 februari 2025 (1 Day)
Amsterdam, Rotterdam
Classroom / Virtual Classroom
14 januari 2025 (1 Day)
Amsterdam, Rotterdam
Classroom / Virtual Classroom
15 februari 2025 (1 Day)
Amsterdam, Rotterdam
Classroom / Virtual Classroom
17 februari 2025 (1 Day)
Amsterdam, Rotterdam
Classroom / Virtual Classroom
18 februari 2025 (1 Day)
Amsterdam, Rotterdam
Classroom / Virtual Classroom
23 februari 2025 (1 Day)
Amsterdam, Rotterdam
Classroom / Virtual Classroom
03 februari 2025 (1 Day)
Amsterdam, Rotterdam
Classroom / Virtual Classroom
Practical Steps to Improved Working Relationships Training Course in Netherlands

The Netherlands, which is also informally known as Holland, is a country located in Northwestern Europe with overseas territories in the Caribbean. The four largest cities are Amsterdam, Rotterdam, The Hague and Utrecht. Amsterdam is the country's most populous city and the nominal capital, while The Hague holds the seat of the States General, Cabinet and Supreme Court. Rotterdam is the second largest city and has the largest port in Europe. The importance of the Netherlands for Europe is so huge that it cannot be ignored. The country is a founding member of the European Union, Eurozone, G10, NATO, OECD, and WTO.

The tourist attractions of the Netherlands are windmills, canals, and tulips. Canals are an important part of Amsterdam's cityscape and Keukenhof, the Garden of Europe, is the largest public garden in the world. The National Museum Rijksmuseum and the Anne Frank House are must-see places in the Netherlands.

Enhance your IT skills with our comprehensive array of courses, spanning programming, software development, data science, and project management. Benefit from the convenience of choosing your preferred location in Netherlands as our experienced instructors deliver interactive training and real-world insights.
By using this website you agree to let us use cookies. For further information about our use of cookies, check out our Cookie Policy.