Practical Steps to Improved Working Relationships, South Africa

We can host this training at your preferred location. Contact us!

Business/IT working relationships have been troubled since the dawn of the information age. Poor working relationships have a high cost to the organization in many ways. As the interdependencies of business and technology grow, the cost of failed relationships also increases. It is essential that business/IT working relationships undergo fundamental and systemic change if the value of business intelligence is to be fully realized. Almost everyone is familiar with the symptoms, and many of us recognize the problem. Yet few know how to correct the problem. This course offers a systematic approach to address real problems and improve business/IT working relationships through continuous attention to organizational alignment.

There are no prerequisites for this course.

Business and IT executives and leaders
Everyone in IT who works with business organizations
Everyone in business who works with IT organizations

Common symptoms of broken business/IT working relationships
Why treating symptoms alone fails to fix the problems
How continuous organizational alignment (COA) goes beyond symptoms to correct the root causes
The critical elements of successful working relationships
The process and activities of COA
Tips and techniques to improve organizational alignment in your environment

1. The Business/IT Divide

Confusion and Conflict
- Problem or Symptoms
- Two Different Languages
Historical Perspective
- Some Old Humor
- Humor Evolves with Technology
- More Old Humor
- And More Evolution
The Current State
- Have We Made Any Progress?
- The Urgency
BI and the Business/IT Divide
- The Complexity

2. Practical Steps to Alignment

BI as the Catalyst
- Increasing Pressure
Practical Steps for Individuals
Where to Start
- Where Are You Now?
- IT People Become Business Literate
- Business People Become IT Savvy
Practice Steps for Organizations
- Attention to Value
- Shared View of Value
- IT Imperatives
- Business Imperatives
- Mutual Imperatives

3.Continuous Organizational Alignment

Organizational Alignment
- Organizational Effectiveness
- Working Relationships
- Dimensions of Alignment
Alignment Activities
- Actions and Continuity
- Identifying Misalignment
- Aligning Organizations
- Sustaining Alignment
Continuous Alignment
- A Process Overview
- Measurement
- Using the Measures

4. Measuring the Gap

What to Measure
- An Alignment Problem
- The Human Dimension
- Quantifying Subjective Things
- The Details
The Basis for a Survey
- How to Measure
- The Alignment Survey
- Using the Survey
- The Survey Group
- Collecting the Data
- Preparing the Data

5. Analysis and Action

Analyzing the Data
- Strengths, Weaknesses, and Risks
- Using Demographics
- An Analysis Exercise
Taking Action
- Goals and Tactics
- Recognizing Barriers
- An Action Planning Exercise
- It Takes More than a Plan
- Continuous Improvement
- Take it Personally

Why have you chosen us?

I have attended a training from Bilginc IT Academy before and I was satisfied.

I have attended a training from a different provider and it was not helpful.

Other

How many employees do you have in your IT department?

0 – 50

50 – 250

250 – 1000

1000+

Upcoming Trainings

Join our public courses in our South Africa facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

14 January 2025 (1 Day)
Cape Town, Durban, Johannesburg
Classroom / Virtual Classroom

03 February 2025 (1 Day)
Cape Town, Durban, Johannesburg
Classroom / Virtual Classroom

14 January 2025 (1 Day)
Cape Town, Durban, Johannesburg
Classroom / Virtual Classroom

15 February 2025 (1 Day)
Cape Town, Durban, Johannesburg
Classroom / Virtual Classroom

17 February 2025 (1 Day)
Cape Town, Durban, Johannesburg
Classroom / Virtual Classroom

18 February 2025 (1 Day)
Cape Town, Durban, Johannesburg
Classroom / Virtual Classroom

23 February 2025 (1 Day)
Cape Town, Durban, Johannesburg
Classroom / Virtual Classroom

03 February 2025 (1 Day)
Cape Town, Durban, Johannesburg
Classroom / Virtual Classroom

Practical Steps to Improved Working Relationships Training Course in South Africa

Formerly known as Union of South Africa, now officially known as Republic of South Africa is the Southernmost country in Africa. South Africa's population is over 60 million people, which makes the country the world's 23rd-most populous nation. South Africa has three capital cities: executive Pretoria, judicial Bloemfontein and legislative Cape Town, while the largest city is Johannesburg. The official languages of South Africa are Afrikaans, English, Ndebele, Pedi, Sotho, Swati, Tsonga, Tswana, Venda, Xhosa and Zulu.

South Africa can be rainy from November to February, so the best time to visit South Africa is from May to September. Despite the rainy season South Africa is a year-round destination, with varying regional climates. Blyde River Canyon, Durban, Drakensberg, Kruger National Park and of course, Cape Town are the tourist attractions of the country.

Expand your IT knowledge with our comprehensive range of courses, including programming, software development, business skills, data science, cybersecurity, cloud computing and virtualization. Our skilled instructors will facilitate hands-on training and share practical insights, all conveniently conducted at your preferred location within South Africa.

Practical Steps to Improved Working Relationships Training in South Africa

Prerequisites

Who Should Attend

What You Will Learn

Outline

Upcoming Trainings