The 2-day training acts as a sandbox–built on social-behavioural research of CSIRTs and security teams–delivered through expert-facilitated exercises. The exercises are designed to parallel the decision-making and problem-solving processes of cybersecurity so that participants can disrupt their routine mindsets and mechanics around collaboration and explore opportunities for growth as members of a multi-team system. The analog tools used in these exercises allow for concrete transfer of knowledge and soft skills from the workshop back to the workplace.
Course Highlights
- Interactive, low-stakes exercises that allow participants to play and explore new perspectives around how to lead and work with others
- A unique focus on the human component of cybersecurity that includes personal and professional development
- 10+ evidence-based analogue tools to strengthen soft skills that will increase collaboration and reduce burnout
- Practical guidance from expert trainers for motivating other stakeholders to support the implementation of these tools and techniques
Day 1 – The Mindset of Cybersecurity Leadership & Multi-team Collaboration
Focus: Raising Awareness
The first day of this workshop cultivates self-awareness, leadership and teamwork reflections, and understanding one’s role within complex multi-team systems (MTSs). Participants explore how their communication, perspectives, and mindset affect their choices and outcomes in interactions with others.
Key Concepts
- Better understanding MTS dynamics, strengthen the ability to lead and collaborate within a multi-team system.
- Understanding how presence, tone, and emotional reactions influence others—positively or negatively—is essential to building trust and alignment across teams.
- Recognising how individual influence helps prevent friction and unintended disruption.
- Taking time to pause and structure shared strategy sessions creates space to realign goals, measure performance, and motivate teams.
- Cybersecurity leaders and team members must be prepared to share their perspectives and ideas because a lack of communication can erode trust.
- Technical skill alone is not enough.
- Trust is earned through clarity and consistency.
- Communication tools are foundational, not optional.
Day 2 – The Mechanics of Cybersecurity Leadership & Multi-team Collaboration
Focus: Applying Tools and Strategies
The second day of this workshop offers participants the opportunity to practice shifting their mindset, applying the tools and strategies to improve system-wide alignment, communication under stress, and experiencing successes and challenges during cross-team coordination.
Key Concepts
- Having all the answers is not necessary or practical—instead, one can create the space where the answer can emerge collectively.
- When problems are approached without ego or fixed assumptions it will open up space for considering other perspectives.
- Shared understanding emerges through collaboration, not control.
- In the middle of an unfolding crisis, an initial or default interpretation may be wrong.
- As the complexity of an MTS increases, leadership and teamwork demand frameworks that intentionally align communication, decision-making, and accountability.
- Self-awareness and situational awareness are foundational to effective leadership and teamwork.
- As complexity rises, so does the need to negotiate priorities across the organisation.
- Leading and collaborating across teams requires structuring interactions intentionally to ensure shared goals and alignment moving forward.
- Leading and working together as an MTS through demanding, cross-functional, interdependent work is about orchestrating the system, not just guiding the direction.
- In an MTS, sustainable success as a leader or team member depends on one’s ability to inform, persuade, align, and mobilise diverse stakeholders.
- A “coalition of the willing” is the network of stakeholders across an MTS who choose to align with and support the same priorities.
- A coalition of the willing is present when key players from across an organisation are voluntarily committing time, attention, and resources to the same priorities.
About the Subject Matter Experts
DR. DANIEL SHORE has a PhD in Workplace Psychology and works as a facilitator, consultant, and researcher, leading development initiatives for multi-team systems in complex and unpredictable environments. His expertise in cybersecurity leadership and teamwork was developed through his involvement in a 5-year research project, funded by the US Department of Homeland Security and multiple European governments, which aimed to identify the social-behavioural drivers of cybersecurity effectiveness for teams and leaders. Dr. Shore applies the insights from this work to bring a human-centred approach to improving motivation and collaboration in cybersecurity. As a co-founder of MultiTeam Solutions, he currently trains cybersecurity professionals in the public and private sectors on collaboration and communication both within and between teams.
ZAC BROOMFIELD is devoted to helping leaders and multi-team systems enhance communication skills, collaboration, and workplace performance. With a decade of experience working with diverse professionals, designing training curricula, and executive coaching, Zac has immersed himself in understanding how people from different backgrounds perceive the world, interpret challenges, and find solutions. Zac’s expertise lies in translating the principles of effective communication and collaboration into digestible and actionable language that can be applied in everyday work situations, fostering stronger relationships and improved results for teams and organisations. As a co-founder of MultiTeam Solutions, he currently trains cybersecurity professionals in the public and private sectors on collaboration and communication both within and between teams.
