Horizon Troubleshooting Bootcamp Training in Canada

  • Learn via: Classroom
  • Duration: 5 Days
  • Level: Intermediate
  • Price: From €4,140+VAT

The Omnissa Horizon 8: Troubleshooting Bootcamp is an intensive five-day course combining essential aspects of Omnissa Horizon 8: Virtual Desktop Troubleshooting and Horizon 8: Infrastructure Troubleshooting. This bootcamp equips learners with hands-on skills to diagnose and resolve common issues within a Omnissa Horizon environment, mirroring real-world challenges. Through practical labs and simulations, participants will develop critical troubleshooting techniques, managing tasks from diagnosing desktop pool issues to handling advanced configurations and protocol-related obstacles.

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We can host this training at your preferred location.

Prerequisites

Participants should meet the following requirements:

  • Completion of Omnissa Horizon 8: Deploy and Manage

  • Proficiency in VMware infrastructure, including using VMware vSphere Client and accessing virtual machines through VMware vCenter Server

  • Experience with Microsoft Windows system administration, including Active Directory, Group Policy implementation, and SQL Server database ODBC connections.

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What You Will Learn

Upon completion of this course, participants will be able to:

  • Implement a structured troubleshooting approach for Omnissa Horizon
  • Diagnose and resolve frequent issues within a Horizon environment
  • Manage Horizon Connection Server, Unified Access Gateway (UAG), BLAST configuration, and more
  • Identify and troubleshoot client connection and device redirection issues
  • Optimise Windows desktops for Omnissa Horizon and apply best practices for instant clone configurations
  • Use CLI and logging tools to address and document Omnissa Horizon component issues effectively
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Outline

1 Course Introduction

  • Introductions and course logistics
  • Course objectives

2 Overview of Virtual Desktop and Application Virtualization Troubleshooting

  • Identify Omnissa Horizon architecture and supportability using Omnissa Documentation
  • Apply systematic troubleshooting methods to logically diagnose faults by collecting valid and accurate information regarding the environment and problems
  • Identify the different approaches to take when a problem occurs and how to document them

3 Command-Line Tools and Backup Options

  • Describe key Horizon Connection Server features that are available as CLI options with the vdmadmin command
  • Identify and collect the log locations for each Omnissa Horizon component
  • Describe the Omnissa Horizon backup and restore and its benefits
  • Identify the Database reporting functionality and the steps to resolve inconsistencies

4 Troubleshooting Machines and Desktops

  • Identify the information captured in the Help Desk Tool
  • List the procedures to diagnose and fix problems encountered when creating or using machines and desktop pools
  • Identify procedures you can follow to diagnose and fix problems while creating and using Linux desktops

5 Horizon End User Performance and Optimization

  • Discuss the Omnissa Logon Monitor requirements
  • Describe the Omnissa Logon Monitor configuration
  • List the Omnissa Logon Monitor metrics
  • Identify the advantages of image optimization
  • Explain how to optimize Omnissa Horizon Windows desktops

6 Troubleshooting Instant Clones

  • Describe how instant clones are created
  • Explain what gets logged when an instant clone is created
  • Identify the keywords to look for in logs when troubleshooting instant clones
  • Discuss how to troubleshoot problems with instant clones

7 Troubleshooting Horizon Client

  • Identify steps that you can follow to solve problems related to Windows Horizon Client
  • Identify steps to solve problems related to Horizon Client for Linux
  • Identify steps that you can follow to solve problems related to Horizon HTML Access
  • Identify steps to solve problems related to Horizon Client for Mac

8 Troubleshooting Common Client Connection Issues

  • Identify the key ports in the Horizon environment
  • Discuss how to troubleshoot black screen problems

9 Troubleshooting Device Redirection

  • List troubleshooting steps applicable to USB Redirection issue
  • Discuss Nested RDSH Redirection

10 Troubleshooting Horizon Connection Server

  • Identify general troubleshooting techniques for Horizon Connection Server
  • Explain how to use logs to identify common Horizon Connection Server problems
  • Describe Active Directory (AD) Lightweight Directory Service (LDS) Replication
  • Discuss Horizon Connection Server Replication common issues
  • Explain how to interpret Horizon Connection Server logs
  • Compare successful and unsuccessful logs from common infrastructure administration tasks

11 Troubleshooting Unified Access Gateway

  • List and identify common UAG deployment issues
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Contact us for more detail about our trainings and for all other enquiries!

Avaible Training Dates

Join our public courses in our Canada facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

04 March 2025 (5 Days)
Toronto, Montreal, Calgary
Classroom / Virtual Classroom
€4,140 +VAT
01 April 2025 (5 Days)
Toronto, Montreal, Calgary
Classroom / Virtual Classroom
€4,140 +VAT
20 April 2025 (5 Days)
Toronto, Montreal, Calgary
Classroom / Virtual Classroom
€4,140 +VAT
26 April 2025 (5 Days)
Toronto, Montreal, Calgary
Classroom / Virtual Classroom
€4,140 +VAT
03 May 2025 (5 Days)
Toronto, Montreal, Calgary
Classroom / Virtual Classroom
€4,140 +VAT
07 May 2025 (5 Days)
Toronto, Montreal, Calgary
Classroom / Virtual Classroom
€4,140 +VAT
15 May 2025 (5 Days)
Toronto, Montreal, Calgary
Classroom / Virtual Classroom
€4,140 +VAT
17 May 2025 (5 Days)
Toronto, Montreal, Calgary
Classroom / Virtual Classroom
€4,140 +VAT
Horizon Troubleshooting Bootcamp Training Course in Canada

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