This BCS Foundation Certificate in Business Change is designed for anyone involved in or affected by change initiatives required to deliver business benefit. These initiatives are likely to include the implementation of revised business processes and/or IT systems.
This course considers the underlying concepts in the areas of business and requirements analysis, change management and the consultancy skills necessary to ensure maximum value is achieved from the implementation.
The Certificate counts towards the Business Analysis Diploma as one of the available knowledge based options.
This certificate is suitable either for those wishing to subsequently pursue the individual topic areas in more detail, or those from other disciplines, including business domains, who require an understanding of the subject.
Candidates who pass this qualification will be able to demonstrate a knowledge and understanding of the underlying principles and philosophies of Business Change, including those that relate to business and IS strategy, business improvement definition, designing and implementing business change, and business change management. They should also have an appreciation of the key techniques that can be employed to support the business change life-cycle. The syllabus reflects general and well-established best practice for business change work.
Business and IT Alignment
Objective: To understand the importance of aligning the organisation with external and internal influences and the approaches to do this.
The external and internal business environments for organisations Organisational cultures
The implications of culture for business change projects
Corporate and IT governance and the relevance to benefits management and risk management
Elements of an Enterprise Architecture
Business Improvement Definition
Objective: to understand the business analysis approach and techniques used to identify business improvements.
Investigating the business situation: rationale and techniques
Holistic approach and systems thinking
Gap analysis: purpose and approach
Business requirements elicitation and approach
The contents of the business case
Stakeholder responsibilities and the business case
The business case lifecycle
Business Change Design
Objective: to design the inter-related elements required to implement successful business change.
Aspects of organisational change
Aspects of people change
Aspects of process change
Information analysis and modelling
Aspects of information technology
Business Change Implementation
Objective: to understand the processes that should be employed to deploy business change effectively.
Planning the acquisition, deployment and acceptance
Acquiring the solution
Deploying the solution
Reviewing the change
Benefits Management and Realisation
Objective: to manage the classification, review and realisation of benefits.
Benefits Measurement in the business change lifecycle
Investment appraisal techniques
Benefits and the Balanced Business Scorecard, CSFs and KPIs
Roles and responsibilities in benefits management
The purpose, conduct and outcomes of a benefit review
Benefits realisation: purpose and challenges.
Format of the Examination
Type: 40 Question Multiple Choice
Duration: 1 hour
Open Book: No
Pass Mark: 26/40
Distinction Mark: None
Delivery: Paper based examination only
This course forms part of the following certification: The BCS International Diploma in Business Analysis
Avaible Training Dates
08 January 2020
05 February 2020
13 February 2020
14 February 2020
25 March 2020
02 April 2020
14 April 2020
28 April 2020
09 June 2020