ISO/IEC 20000-1:2018 Implementation Course Training

  • Learn via: Classroom
  • Duration: 2 Days
  • Price: From €2,203+VAT

This practical course provides key guidance to organizations that plan to improve the quality and cost effectiveness of their IT service delivery by implementing an IT service management system based on ISO/IEC 20000-1:2011.

Using a step-by-step approach to the implementation process, an experienced instructor explains the requirements of ISO/IEC 20000-1:2011, while hands-on exercises and take-home reference material help you develop the knowledge and skill required to implement an international best practice IT service management system within your organization.

We can host this training at your preferred location.

What You Will Learn

By attending this course, you will:

  • Develop the expertise to implement an IT service management system
  • Have the ability to apply international best practice to your organization
  • Help to save your organization time and money by improving the performance of day to day IT operations
  • Assist your organization to improve customer relationships and gain industry recognition through quality service delivery
  • Be able to support the integration of ISO/IEC 20000 with other management systems, such as ISO 9001 and ISO/IEC 27001

Outline

Implementing an IT Service Management System based on ISO/IEC 20000-1 Training Course



Contact us for more detail about our trainings and for all other enquiries!

Avaible Training Dates

Join our public courses in our Istanbul, London and Ankara facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

19 June 2025 (2 Days)
Istanbul, Ankara, London
Classroom / Virtual Classroom
€2,203 +VAT
03 July 2025 (2 Days)
Istanbul, Ankara, London
Classroom / Virtual Classroom
€2,203 +VAT
05 July 2025 (2 Days)
Istanbul, Ankara, London
Classroom / Virtual Classroom
€2,203 +VAT
25 July 2025 (2 Days)
Istanbul, Ankara, London
Classroom / Virtual Classroom
€2,203 +VAT
06 August 2025 (2 Days)
Istanbul, Ankara, London
Classroom / Virtual Classroom
€2,203 +VAT
16 August 2025 (2 Days)
Istanbul, Ankara, London
Classroom / Virtual Classroom
€2,203 +VAT
09 September 2025 (2 Days)
Istanbul, Ankara, London
Classroom / Virtual Classroom
€2,203 +VAT
06 October 2025 (2 Days)
Istanbul, Ankara, London
Classroom / Virtual Classroom
€2,203 +VAT
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