The training module is an advanced training course that explores how to strategically manage and nurture the relationship between service providers and business stakeholders.

It’s tailored for professionals who want to understand the discipline of Business Relationship Management (BRM)—not for those aiming to become or already serving as a Business Relationship Manager. Those interested in that role should consider the APMG BRM Practitioner course instead.

Added Value

Learn from peers and industry experts in a collaborative environment
Understand how BRM aligns with strategic value co-creation
Gain implementable insights for transforming business-IT relationships

Bilginç IT Academy is an officially Accredited Training Organisation (ATO) by PeopleCert, the global leader in professional certification and exam delivery.
As an authorized PeopleCert partner, we deliver accredited training and official certification exams for ITIL®, PRINCE2®, DevOps, and other PeopleCert-certified programs, ensuring our learners receive globally recognized credentials with the most up-to-date curriculum.

Visit our official PeopleCert partner page here: Bilginç IT Academy – PeopleCert Official Partner

Important Information:
This course is an official program accredited by PeopleCert and is offered only together with the corresponding certification exam. The course fee includes the exam fee.
Participants can take the certification exam online through PeopleCert’s examination system and earn an internationally recognized certificate.
This practice is mandatory to ensure compliance with PeopleCert’s quality standards and accreditation guidelines.

We can organize this training at your preferred date and location. Contact Us!

Prerequisites

A valid ITIL® 4 or ITIL® v3 Foundation certification is required.

Who Should Attend

Professionals aiming to establish or enhance BRM practices
Teams interested in aligning business and IT service delivery
Individuals seeking to understand the value and structure of BRM
Candidates working toward the ITIL 4 Practice Manager qualification

Note: This course is not intended for job-specific BRM training.

What You Will Learn

By the end of this training, you will have gained knowledge and skills in the following areas:

Key principles and concepts of Business Relationship Management
Understanding of BRM value streams and supporting processes
How to grow BRM capability within an organization
Practical models and BRM-related techniques
Organizational roles, competencies, and solutions for BRM
The role of IT and data in enabling BRM practices
How partners and suppliers contribute to relationship success

Training Outline

Why Choose Us

Experience ITIL® 4 Specialist: Business Relationship Management through Bilginç IT Academy's live and interactive virtual classroom environment, accessible from your home, office, or any location. Connect with expert trainers in real time and bring the energy of classroom learning into the digital experience.

Live Instructor-Led Sessions: Join scheduled training sessions with your instructor and fellow delegates in real time.
Interactive Learning Experience: Take part in discussions, practical exercises, group activities, and Q&A sessions throughout the course.
Expert Trainer Network: Learn from experienced trainers with strong industry backgrounds and practical field expertise.
Over 30 Years of Training Expertise: Benefit from Bilginç IT Academy's long-standing experience in delivering professional training since 1995.
Flexible and Scalable Delivery: Access live virtual classrooms worldwide with flexible planning options for individual and corporate training needs.

Experience ITIL® 4 Specialist: Business Relationship Management in a focused classroom environment designed for high engagement and effective learning. Bilginç IT Academy's carefully selected training venues provide a professional setting where delegates can interact directly with expert trainers and peers.

Experienced Trainers: Learn from specialists with extensive field experience and real-world knowledge.
Professional Training Venues: Attend courses in comfortable, well-equipped classrooms designed to support effective learning.
Focused Classroom Experience: Benefit from limited class sizes that encourage discussion, interaction, and personalized support.
Quality-Driven Learning: Develop practical skills through structured, up-to-date, and professionally designed training content.

Meet your team's training needs with Bilginç IT Academy's onsite ITIL® 4 Specialist: Business Relationship Management solution, delivered at your office or preferred location. Align your team's development with your business goals through a training experience tailored to your organization.

Tailored Course Content: Adapt the training program to your organization's projects, team structure, and specific business requirements.
Time and Cost Efficiency: Reduce travel, accommodation, and operational costs while maximizing the value of your training investment.
Team-Focused Learning: Help your employees develop around the same knowledge base and strengthen collaboration across your organization.
Simplified Planning and Tracking: Manage the training process, participant development, and organizational requirements with greater control.

Why have you chosen us?

I have attended a training from Bilginc IT Academy before and I was satisfied.

I have attended a training from a different provider and it was not helpful.

Other

How many employees do you have in your IT department?

0 – 50

50 – 250

250 – 1000