Digital Productivity and Integration Leaders

Maximising Customer Satisfaction in a Technical Environment
Level: Intermediate | Duration: 2 Days
  • Classroom
  • Virtual Classroom
  • Online
This facilitated course will give you a greater understanding of the important role that excellent customer service plays in any organisation and how excellent customer service fits into you...
Leading Virtual Teams
Level: Intermediate | Duration: 3 Days
  • Classroom
  • Virtual Classroom
  • Online
This course will give managers the best practice for leading remote teams and help you adapt your leadership and management style for a virtual team.Those teams with strong virtual leadership will fee...
M365 Digital Productivity: Lose the Paper Trail - Planning
Level: Fundamentals | Duration: 3 Days
  • Classroom
  • Virtual Classroom
  • Online
This course is suitable for anyone who struggles to plan, organise and manage their time during the working week and anyone who feels overloaded in their work. This course is also for people...
M365 Digital Productivity: Being Organised in a Virtual World
Level: Fundamentals | Duration: 3 Days
  • Classroom
  • Virtual Classroom
  • Online
This course is suitable for anyone who is struggling to organise their work life and trying to understand how the new Microsoft 365 apps can help them to become more coordinated. ...
Mastering Adobe Photoshop
Level: Fundamentals | Duration: 2 Days
  • Classroom
  • Virtual Classroom
  • Online
This two-day course covers all the key features of Adobe Photoshop that you are likely to need so that you can get started editing and manipulating digital imagery using this powerful piece o...
Microsoft SharePoint Online For Site Owners
Level: Intermediate | Duration: 4 Days
  • Classroom
  • Virtual Classroom
  • Online
The goal of this course is to provide you with the knowledge required as a site administrator or owner of Microsoft SharePoint sites to create, configure and manage SharePoint Sites in Office...
M365 Digital Productivity: Generating Ideas in a Virtual World
Level: Fundamentals | Duration: 3 Days
  • Classroom
  • Virtual Classroom
  • Online
This course is suitable for any user who is struggling to facilitate creative ideas sessions in a virtual environment. ...
Core Strengths: Results through Relationships®
Level: Fundamentals | Duration: 1 Day
  • Classroom
  • Virtual Classroom
  • Online
Learn how to build a workplace where relationships thrive People are complex, and that can make interacting with people challenging. At times, it can make them downright difficult – but relat...
ITIL® 4 Specialist: Sustainability in Digital & IT
Level: Intermediate | Duration: 3 Days
  • Classroom
  • Virtual Classroom
  • Online
This course is an ITIL Extension Module. For more detailed information on the ITIL Master Pathway, please navigate to the bottom of this page. COP 26 - November 2021 – This is the decade that...
Microsoft Dynamics 365 Business Central Functional Consultant (MB-800)
Level: Expert | Duration: 5 Days
  • Classroom
  • Virtual Classroom
  • Online
Built and optimized for small and medium businesses, Dynamics 365 Business Central is an application for companies that have outgrown their entry-level business applications. Growing business...
ITIL® 4 Specialist: Acquiring & Managing Cloud Services
Level: Intermediate | Duration: 3 Days
  • Classroom
  • Virtual Classroom
  • Online
The training course equips professionals with strategic capabilities to successfully engage, evaluate, procure and manage cloud services using a structured customer journey model aligned with the ITIL...
Microsoft Office Pick and Mix
Level: Fundamentals | Duration: 1 Day
  • Classroom
  • Virtual Classroom
  • Online
Introduce your staff to time-saving and productivity-boosting features in Microsoft Office using our bite-size sessions. Just choose 3 sessions (delivered over 1 day) from the extensive list...
Introduction to Copilot for Microsoft 365 for business users
Level: Fundamentals | Duration: 1 Day
  • Classroom
  • Virtual Classroom
  • Online
This one-day course is designed to help business users understand the basics of Microsoft 365 Copilot, a productivity tool that uses artificial intelligence to provide real-time intelligent a...
Craft effective prompts in Microsoft 365 Copilot
Level: Fundamentals | Duration: 3 Days
  • Classroom
  • Virtual Classroom
  • Online
In this half-day course, you will explore some of the functionality of Microsoft 365 Copilot and then expand on that by investigating how to improve Copilot prompts for better results. ...
Empower your workforce with Microsoft 365 Copilot use cases
Level: Fundamentals | Duration: 3 Days
  • Classroom
  • Virtual Classroom
  • Online
In this half-day course, you will explore some of the functionality of Microsoft 365 Copilot and then expand on that by looking at different use cases and how Copilot might assist in specific...
Enhance Security Operations using Microsoft Security Copilot
Level: Fundamentals | Duration: 1 Day
  • Classroom
  • Virtual Classroom
  • Online
Learn about Microsoft Security Copilot, an AI-powered security analysis tool that enables analysts to process security signals and respond to threats at a machine speed, and the AI concepts u...
Microsoft 365 Copilot Interactive Experience for Executives
Level: Fundamentals | Duration: 3 Days
  • Classroom
  • Virtual Classroom
  • Online
Discover how Microsoft 365 Copilot elevates workplace productivity and innovation. This experience, tailored for the modern business leader, provides insights on crafting contextual prompts f...
Discover how to drive enablement of Microsoft 365 Copilot in your organisation
Level: Fundamentals | Duration: 3 Days
  • Classroom
  • Virtual Classroom
  • Online
In this half-day course, you learn how to drive adoption of Microsoft 365 Copilot using the user enablement framework to create and implement a robust adoption plan. ...
Microsoft 365 Copilot Use Cases Webinars
Level: Fundamentals | Duration: 1 Day
  • Classroom
  • Virtual Classroom
  • Online
This 90-minute hands-off webinar explores the functionality of Microsoft 365 Copilot through various use cases tailored to specific job roles. Attendees will gain insights into how Copilot en...
Microsoft 365 Copilot Reducing Digital Debt Webinars
Level: Fundamentals | Duration: 1 Day
  • Classroom
  • Virtual Classroom
  • Online
This series of three 1-hour webinars, delivered over one day, provides a comprehensive exploration of Microsoft 365 Copilot. Participants will learn how to utilise Copilot to create content,...

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