Create and manage segments in Customer Insights - Data - Applied Skills Workshop Training in Finland

  • Learn via: Classroom
  • Duration: 1 Day
  • Level: Intermediate
  • Price: From €1,215+VAT

In this applied skills workshop, you practice building segments using Customer Insights - Data. The skills validated include building a segment from profiles, generating insights and suggested segments, and managing segments. As prerequisites, students will ingest a dataset and build a simple customer profile.

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We can host this training at your preferred location.

Prerequisites

You should be familiar with the basic features of Dynamics 365 Customer Insights - Data and basic data modeling principles.
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What You Will Learn

  • Learn to import, clean, transform, and load data from various sources into Customer Insights - Data.
  • Understand how to define source columns, duplicate record settings, and matching rules to create a unified customer profile.
  • Gain skills in configuring searching and filtering indexes, defining activities, working with measures, and segmentation.
  • Practice creating segments from profiles, generating segment insights, and managing segments in Customer Insights - Data.
  • Engage in interactive exercises to create unified customer profiles, measures, and segments, and generate segment insights.
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Outline

Ingest data into Customer Insights - Data
Customer Insights - Data ingests data from all your different data sources and unifies them into a single customer profile. From within the customer profile, you can track data across different demographics, and identify trends based on key data you want to track.
Introduction
  • Import data sources using Power Query
  • Clean, transform, and load data
  • Connect to an Azure Data Lake
  • Connect to a Microsoft Dataverse
  • Work with data sets
  • Refresh data sources
  • Check your knowledge
  • Summary
Create a unified customer profile in Dynamics 365 Customer Insights - Data
Dynamics 365 Customer Insights - Data is an intuitive and flexible customer data platform (CDP) that helps you unlock insights and build a deeper understanding of your customers. In this module, you'll learn about creating a unified customer profile in Customer Insights - Data.
  • Introduction
  • Define source columns
  • Define duplicate record settings
  • Define matching rules
  • Create a unified customer profile
  • Check your knowledge
  • Summary
Work with Dynamics 365 Customer Insights - Data
Customer Insights - Data ingests data from all of your different data sources and unifies them into a single customer profile. In this module, learn about working with Customer Insights - Data.
Introduction
  • Configure searching and filtering indexes
  • Define activities
  • Work with measures
  • Segmentation
  • Get suggested segments
  • Segment insights
  • Use Customer Insights - Data for a complete solution
  • Check your knowledge
  • Summary
Guided project - Create and manage segments with Dynamics 365 Customer Insights - Data
In this module, practice building segments in Dynamics 365 Customer Insights - Data, including creating segments from profiles, creating segments with multiple rules, generating segment insights, and managing segments.
  • Introduction
  • Prepare for the guided project
  • Exercise - Create unified customer profiles
  • Exercise - Create measures
  • Exercise - Create segments
  • Exercise - Generate segment insights
  • Knowledge check
  • Summary

Certification

This applied skills workshop helps prepare you for the seperate practicum assessment.

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Contact us for more detail about our trainings and for all other enquiries!

Avaible Training Dates

Join our public courses in our Finland facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

04 toukokuuta 2025 (1 Day)
Helsinki, Espoo
Classroom / Virtual Classroom
€1,215 +VAT
19 toukokuuta 2025 (1 Day)
Helsinki, Espoo
Classroom / Virtual Classroom
€1,215 +VAT
20 toukokuuta 2025 (1 Day)
Helsinki, Espoo
Classroom / Virtual Classroom
€1,215 +VAT
02 kesäkuuta 2025 (1 Day)
Helsinki, Espoo
Classroom / Virtual Classroom
€1,215 +VAT
08 kesäkuuta 2025 (1 Day)
Helsinki, Espoo
Classroom / Virtual Classroom
€1,215 +VAT
02 heinäkuuta 2025 (1 Day)
Helsinki, Espoo
Classroom / Virtual Classroom
€1,215 +VAT
08 elokuuta 2025 (1 Day)
Helsinki, Espoo
Classroom / Virtual Classroom
€1,215 +VAT
24 elokuuta 2025 (1 Day)
Helsinki, Espoo
Classroom / Virtual Classroom
€1,215 +VAT
Create and manage segments in Customer Insights - Data - Applied Skills Workshop Training Course in Finland

Finland is a country located in northern Europe. Helsinki is the capital and largest city of the country. The majority of the people are Finns but there is also a small Lapp population in Lapland, where the country is famous for the Northern Lights. Finland's national languages are Finnish and Swedish.

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Finland is home to a thriving technology industry and is widely recognized as one of the world's leading technology hubs. Companies such as Nokia and Rovio (creator of the popular game Angry Birds) are based in Finland. Some of the key factors that have contributed to Finland's success in technology include; strong investment in research and development, a highly educated workforce and fundings.

Finland has a strong educational system, and is widely regarded as one of the world's most literate countries. In fact, Finland's literacy rate is one of the highest in the world, and its students consistently perform well in international tests of math and reading ability.

Also, as a pioneer in environmental sustainability, Finland is known for its efforts to reduce its carbon footprint and promote clean energy. This Nordic country is also famous for its unique and distinctive cultural heritage, including its traditional folk music and its elaborate traditional costumes.

Helsinki, Finland's capital city, is the country's business center. Helsinki is Finland's largest city, and it is home to many of the country's major corporations and organizations, including many of the country's leading technology firms. The city is also a commercial, trade, and financial center, as well as one of the busiest ports in the Nordic region.

Take advantage of our diverse IT course offerings, spanning programming, software development, business skills, data science, cybersecurity, cloud computing and virtualization. Our knowledgeable instructors will provide you with practical training and industry insights, delivered directly to your chosen venue in Finland.
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