macOS Troubleshooting and Support Training in Finland

  • Learn via: Classroom
  • Duration: 3 Days
  • Price: Please contact for booking options
We can host this training at your preferred location. Contact us!

This three day, hands on course will provide delegates with an in-depth exploration of the Apple operating system - macOS. Using a mixture of trainer-led presentations and hands-on exercises, learners will set their computers up from scratch; configure settings and explore the latest features; and learn how to troubleshoot and resolve problems.

  • Some knowledge of macOS and basic computer skills.

  • Install macOS and set up a new Mac
  • Configure basic settings, access network resources, email etc
  • Understand and configure built-in security features
  • Install and troubleshoot applications
  • Use and configure printers and peripherals
  • Troubleshoot and resolve hardware and software issues
  • Manage and troubleshoot the boot process

Installation and Configuration
Learn about new features in macOS; explore hardware and other requirements before installation; learn how to install macOS; explore initial configuration options using Setup Assistant; understand the recovery partition and how to manage and install software updates.
Manage Users
Learn about the different types of user accounts; learn how to add and remove user accounts; explore user home folders; learn how to use Parental Controls to apply restrictions;
Security
Explore and configure built-in security features; understand the keychain, what it is, and how to use it; explore how to reset and change user passwords.Use FileVault for full volume data encryption; explore institutional recovery keys for deployment and how Secure Tokens work for File Vault. Discover how Activation Lock works and how to find lost or stole Macs with Find My File Systems
Learn about hard disks, partitions and volumes; Look at how Apple’s file system APFS works and how it improves how disks are managed. Learn how to gather information and how to use Disk Utility to partition and erase; learn about Target Disk mode for data migration; explore the macOS permissions models and learn how to gather information, use and modify permissions;
Data Management
Learn how to archive files and folders; learn how to reveal hidden files and folders and navigate the file system; explore the Library folders and learn how they are used; understand metadata and use Siri and Spotlight; use the built in Time Machine solution to backup and restore data; learn how Time Machine stores data and what destinations it can use.
Applications, Documents and Processes
Explore different methods to install and uninstall applications; examine and use strategies to troubleshoot application issues; explore built in technologies such as Launch Services and QuickLook; save documents to iCloud Drive; explore Continuity and Universal Clipboard; How SideCar can help improve productiion by using an iPad as a second display and use Apple Pencil to help annotate documents. Discover how to troubleshoot apps that crash or are unresponsive. understand how macOS Catalina can optimise storage.
Network Configuration
Configure basic network settings such as fixed IP addresses and locations; understand how to configure proxy servers and VPN settings; learn about the tools we can use to troubleshoot network issues.
Network Services
Configure macOS Catalina to use mail services such as Exchange, and to access network file servers; provide services including screen sharing; explore and use the built in firewall.
Peripheral Management
Explore built in peripheral technologies; explore how drivers and extensions provide plug-and-play support for peripherals; explore how to gather information on peripheral devices; understand the role of CUPS in printing; explore how macOS Catalina can be configured to use different types of printers; explore built-in PDF functionality; troubleshoot printing issues
Managing the Boot Process
Understand and use the built-in macOS Recovery tools and utilities for troubleshooting; use Console and Terminal to diagnose and resolve issues; understand the role of firmware and how the macOS boot process works; learn how to modify startup for troubleshooting of the boot process.


Contact us for more detail about our trainings and for all other enquiries!

Upcoming Trainings

Join our public courses in our Finland facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

Classroom / Virtual Classroom
03 elokuuta 2024
Helsinki, Espoo
3 Days
Classroom / Virtual Classroom
15 elokuuta 2024
Helsinki, Espoo
3 Days
Classroom / Virtual Classroom
06 syyskuuta 2024
Helsinki, Espoo
3 Days
Classroom / Virtual Classroom
24 syyskuuta 2024
Helsinki, Espoo
3 Days
Classroom / Virtual Classroom
26 syyskuuta 2024
Helsinki, Espoo
3 Days
Classroom / Virtual Classroom
05 lokakuuta 2024
Helsinki, Espoo
3 Days
Classroom / Virtual Classroom
06 lokakuuta 2024
Helsinki, Espoo
3 Days
Classroom / Virtual Classroom
07 lokakuuta 2024
Helsinki, Espoo
3 Days
macOS Troubleshooting and Support Training Course in Finland

Finland is a country located in northern Europe. Helsinki is the capital and largest city of the country. The majority of the people are Finns but there is also a small Lapp population in Lapland, where the country is famous for the Northern Lights. Finland's national languages are Finnish and Swedish.

Known for its vast forests, lakes, and natural beauty, Finland is one of the world's largest producers of forest products, such as paper, pulp, and lumber. One of the world's largest sea fortresses Suomenlinna, Rovaniemi with the "White Nights", dogsled safaris and of course the Northern Lights are what makes Finland so popular for tourists. Finland is one of the best places in the world to see the Northern Lights and attracts millions of tourists during its seasons.

Finland is home to a thriving technology industry and is widely recognized as one of the world's leading technology hubs. Companies such as Nokia and Rovio (creator of the popular game Angry Birds) are based in Finland. Some of the key factors that have contributed to Finland's success in technology include; strong investment in research and development, a highly educated workforce and fundings.

Finland has a strong educational system, and is widely regarded as one of the world's most literate countries. In fact, Finland's literacy rate is one of the highest in the world, and its students consistently perform well in international tests of math and reading ability.

Also, as a pioneer in environmental sustainability, Finland is known for its efforts to reduce its carbon footprint and promote clean energy. This Nordic country is also famous for its unique and distinctive cultural heritage, including its traditional folk music and its elaborate traditional costumes.

Helsinki, Finland's capital city, is the country's business center. Helsinki is Finland's largest city, and it is home to many of the country's major corporations and organizations, including many of the country's leading technology firms. The city is also a commercial, trade, and financial center, as well as one of the busiest ports in the Nordic region.

Take advantage of our diverse IT course offerings, spanning programming, software development, business skills, data science, cybersecurity, cloud computing and virtualization. Our knowledgeable instructors will provide you with practical training and industry insights, delivered directly to your chosen venue in Finland.
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