BCS Practitioner Certificate in Business Analysis Practice Training in Greece

Business Analysts are increasingly expected to contribute beyond traditional IT-focused responsibilities. Modern organizations require professionals who can understand business strategy, assess operational challenges, and identify opportunities for improvement that support organizational objectives.

This course provides participants with the knowledge and practical techniques required to analyze business situations, model business activities, engage effectively with stakeholders, and recommend meaningful business improvements. Learners develop a structured approach to business analysis while gaining the skills needed to support change initiatives across an organization.

Upon completion, participants will be prepared to take the BCS Practitioner Certificate in Business Analysis Practice examination.

Certification

Upon completion, participants may take the BCS Practitioner Certificate in Business Analysis Practice examination.

Successful candidates will earn a globally recognized BCS certification that validates their business analysis knowledge and practical skills.

There are no formal prerequisites for attending this course.

It is suitable for anyone seeking to develop business analysis knowledge or build a career within the business analysis discipline.

Candidates taking the BCS examination must present valid photographic identification before sitting the exam.

By the end of this course, participants will be able to:

• Explain the purpose and value of business analysis
• Apply strategic analysis techniques to understand organizational environments
• Assess current business situations and challenges
• Identify and manage stakeholders effectively
• Analyze and model business systems and processes
• Recommend business improvements and transformation opportunities
• Develop comprehensive business cases for change initiatives
• Evaluate costs, benefits, risks, and organizational impacts

Introduction to Business Analysis

Topics Covered

• Business change lifecycle
• The role of the Business Analyst
• Related roles within business change initiatives
• Purpose of business systems analysis
• Business analysis framework and activities

Understanding the Strategic Context

Internal and External Analysis

• Organizational assessment
• Market and competitive analysis
• Internal capability evaluation

SWOT Analysis

• Strengths
• Weaknesses
• Opportunities
• Threats

Performance Management

• Critical Success Factors (CSFs)
• Key Performance Indicators (KPIs)
• Performance targets
• Balanced Scorecard framework

Understanding the Current Situation

Stakeholder Identification

• Stakeholder mapping
• Influence and interest analysis

Investigation Techniques

• Interviews
• Workshops
• Observation
• Document analysis

Business Situation Modelling

• Developing a holistic organizational view
• Identifying challenges and opportunities

Stakeholder Analysis and Management

Topics Covered

• Stakeholder categorization
• Understanding different perspectives
• Managing stakeholder expectations
• Building consensus

Analysing and Modelling Business Activities

Business Activity Modelling

• Developing conceptual business models
• Mapping business activities and workflows

Business Events and Rules

• Identifying business events
• Analyzing business rules
• Recognizing process improvement opportunities

Conflict Resolution and Consensus Building

• Managing competing viewpoints
• Facilitating agreement among stakeholders

Identifying Potential Solutions

Gap Analysis

• Comparing current and future states
• Identifying improvement opportunities

Future Business Model Design

• Defining target operating models
• Designing improved business processes

Information Systems and Technology Requirements

• Translating business needs into solution requirements
• Defining supporting system capabilities

Developing the Business Case

Business Case Structure

• Building a compelling case for change
• Evaluating solution alternatives

Cost and Benefit Analysis

• Financial evaluation methods
• Measuring business value

Risk and Impact Assessment

• Identifying business risks
• Evaluating organizational impacts

Investment Appraisal

• Return on investment considerations
• Decision-support techniques