The Salesforce Platform Foundations Course is for Trailblazers with 0-6 months of Salesforce experience. This course provides foundational Salesforce knowledge including understanding what a Customer Relationship Management platform is, how its used and what business needs it solves, and how the Salesforce product suite can be used to transform and automate business teams and processes.

The course also prepares students for the Salesforce Certified Platform Foundations exam which validates and empowers those to prove they have the skills to build their Salesforce Career. With hands-on experience , setting up your Trailblazer id, and earning your first Trailhead badges, this course prepares you for building your expertise on the Salesforce platform.

We can organize this training at your preferred date and location. Contact Us!

Prerequisites

There are no specific pre-requisites for this course

Training Outline

Module 1 – Support within the Salesforce Ecosystem

Describe various resources available to support your learning around Salesforce.
Identify the Salesforce Customer 360 product offerings, and appropriate times to use them.

Module 2 - Salesforce in Action

Describe how companies use Salesforce
Identify the approach to customising Salesforce

Module 3 - Salesforce navigation

Identify where a user can locate necessary information and how to navigate the platform
Understand where Salesforce customisation takes place

Module 4 – Object Relationships

Understand the relationships between Salesforce objects

Module 5 – Data Visibility

Understand the basic concepts of Object Access
Identify the methods of controlling Data Visiblity

Module 6 – Data Integrity

Discover how organizations begin the process of customising Salesforce
Identify some of the methods of maintaining Data Quality

Module 7 – Reports and Dashboards

Discover the basic concepts of Salesforce Reporting
Explore the fundamentals of Dashboards

Module 8 – Roles and Careers within Salesforce

Identify some of the major project roles in a Salesforce rollout
Identify some career options using Salesforce skills

Why Choose Bilginç IT Academy

At Bilginç IT Academy, we combine our strong presence in both the UK and Türkiye to deliver high-quality, practical training solutions for organizations worldwide.

International Presence with Local Expertise
With operations in the United Kingdom and Türkiye, we bring together global standards and local market understanding to deliver effective training experiences across regions.

Expert Instructors with Real-World Experience
Our courses are delivered by certified trainers with extensive industry experience, ensuring you gain practical knowledge that can be applied immediately.

Corporate-Focused Training Approach
We specialize in training corporate teams, tailoring our programs to meet your organization’s goals, technologies, and project requirements.

Flexible Training Delivery Worldwide
We offer classroom, virtual classroom, and onsite training options globally, tailored to your organization’s needs.

Hands-On, Practical Learning
Our training sessions include real-world scenarios, case studies, and interactive exercises to ensure lasting understanding and skill development.

Proven Track Record
With over 10 years of experience, we have successfully trained professionals from leading organizations across different industries and regions.

Why have you chosen us?

I have attended a training from Bilginc IT Academy before and I was satisfied.

I have attended a training from a different provider and it was not helpful.

Other

How many employees do you have in your IT department?

0 – 50

50 – 250

250 – 1000

1000+

Salesforce Certified Platform Foundations Training in Greece

Prerequisites

Training Outline

Why Choose Bilginç IT Academy

Avaible Training Dates