Advanced Lean Techniques & Understanding Customers Training in Canada

  • Learn via: Online Instructor-Led / Classroom Based / Onsite
  • Duration: 2 Days
  • Level: Expert
  • Price: From CAD 1,940
  • Upcoming Date:
  • UK & Canada Based Global Training Provider

Master next level Lean Six Sigma tools.

Take your toolbox skillset further and develop your ability to use a wide range of advanced lean tools and techniques - both within the context of an improvement project or in Lean deployment. With this extended range of techniques, you will be able to better understand your customer and the value your processes provide.

We can organize this training at your preferred date and location. Contact Us!

Prerequisites

Delegates must already hold a Lean Six Sigma Green Belt or Lean Practitioner certification

What You Will Learn

As a result of attending this course delegates will be able to:

  • Identify opportunities to apply broader approaches for improvement across their organisational business system
  • Deepen their understanding and application of the lean thinking principles
  • Enhance their business’ approach to understanding customer requirements through surveys and journey mapping
  • Deepen their understanding of value from the perspective of the customer to develop new theories for product, service and process improvement

Training Outline

Advanced Lean Techniques

  • Requirements for the effective use of advanced Lean Six Sigma Techniques
  • Lean thinking
  • Leader standard work
  • Kata thinking
  • The visual performance management system
  • Set-up reduction (SMED)
  • Total Productive Maintenance

Understanding Customers

  • Lean Six Sigma in a service environment
  • Service failure demand
  • Customer-supplier quality perceptions
  • The customer-focused organisation and knowing your customer
  • Understanding the customer journey
  • Assessing customer satisfaction
  • Customer surveys & the survey process

Why Choose Us

Experience Advanced Lean Techniques & Understanding Customers in Canada through Bilginç IT Academy's live and interactive virtual classroom environment, accessible from your home, office, or any location. Connect with expert trainers in real time and bring the energy of classroom learning into the digital experience.

  • Live Instructor-Led Sessions: Join scheduled training sessions with your instructor and fellow delegates in real time.
  • Interactive Learning Experience: Take part in discussions, practical exercises, group activities, and Q&A sessions throughout the course.
  • Expert Trainer Network: Learn from experienced trainers with strong industry backgrounds and practical field expertise.
  • Over 30 Years of Training Expertise: Benefit from Bilginç IT Academy's long-standing experience in delivering professional training since 1995.
  • Flexible and Scalable Delivery: Access live virtual classrooms from Canada and worldwide, with flexible planning options for individual and corporate training needs.

Experience Advanced Lean Techniques & Understanding Customers in a focused classroom environment in Canada. Bilginç IT Academy's carefully selected training venues provide a professional setting where delegates can interact directly with expert trainers and peers.

  • Experienced Trainers: Learn from specialists with extensive field experience and real-world knowledge.
  • Professional Training Venues: Attend courses in comfortable, well-equipped classrooms designed to support effective learning.
  • Focused Classroom Experience: Benefit from limited class sizes that encourage discussion, interaction, and personalized support.
  • Quality-Driven Learning: Develop practical skills through structured, up-to-date, and professionally designed training content.

Meet your team's training needs with Bilginç IT Academy's onsite Advanced Lean Techniques & Understanding Customers in Canada solution, delivered at your office or preferred location. Align your team's development with your business goals through a training experience tailored to your organization.

  • Tailored Course Content: Adapt the training program to your organization's projects, team structure, and specific business requirements.
  • Time and Cost Efficiency: Reduce travel, accommodation, and operational costs while maximizing the value of your training investment.
  • Team-Focused Learning: Help your employees develop around the same knowledge base and strengthen collaboration across your organization.
  • Simplified Planning and Tracking: Manage the training process, participant development, and organizational requirements with greater control.


Contact us for more detail about our trainings and for all other enquiries!

Advanced Lean Techniques & Understanding Customers Training Course in Canada Schedule

Join our public courses in our Canada facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

We can organize this training at your preferred date and location.
16 July 2026 (2 Days)
Toronto, Vancouver, Montreal, Ottawa
CAD 1,940
20 July 2026 (2 Days)
Toronto, Vancouver, Montreal, Ottawa
CAD 1,940
06 August 2026 (2 Days)
Toronto, Vancouver, Montreal, Ottawa
CAD 1,940
13 August 2026 (2 Days)
Toronto, Vancouver, Montreal, Ottawa
CAD 1,940
17 August 2026 (2 Days)
Toronto, Vancouver, Montreal, Ottawa
CAD 1,940
23 August 2026 (2 Days)
Toronto, Vancouver, Montreal, Ottawa
CAD 1,940
09 September 2026 (2 Days)
Toronto, Vancouver, Montreal, Ottawa
CAD 1,940
01 October 2026 (2 Days)
Toronto, Vancouver, Montreal, Ottawa
CAD 1,940

Canada has emerged as a global powerhouse for Artificial Intelligence and deep tech, with Toronto, Vancouver, and Montreal leading the charge as international innovation hubs. The country’s commitment to tech-driven economic growth is supported by world-class institutions like the University of Toronto and Waterloo, attracting top talent from across the globe. From the gaming industry in Montreal to the cloud-computing boom in British Columbia, Canada offers a diverse and stable environment for professional development. Our training solutions in Canada focus on equipping the workforce with high-demand skills in DevOps, Data Science, and Enterprise Architecture. We help professionals stay ahead of the curve in a nation that consistently ranks at the top for digital readiness and technological investment.

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