Advanced Lean Techniques & Understanding Customers Training in Switzerland

  • Learn via: Online Instructor-Led / Classroom Based / Onsite
  • Duration: 2 Days
  • Level: Expert
  • Price: From €1,200+VAT
  • Upcoming Date:
  • UK Based Global Training Provider

Master next level Lean Six Sigma tools.

Take your toolbox skillset further and develop your ability to use a wide range of advanced lean tools and techniques - both within the context of an improvement project or in Lean deployment. With this extended range of techniques, you will be able to better understand your customer and the value your processes provide.

We can organize this training at your preferred date and location. Contact Us!

Prerequisites

Delegates must already hold a Lean Six Sigma Green Belt or Lean Practitioner certification

What You Will Learn

As a result of attending this course delegates will be able to:

  • Identify opportunities to apply broader approaches for improvement across their organisational business system
  • Deepen their understanding and application of the lean thinking principles
  • Enhance their business’ approach to understanding customer requirements through surveys and journey mapping
  • Deepen their understanding of value from the perspective of the customer to develop new theories for product, service and process improvement

Training Outline

Advanced Lean Techniques

  • Requirements for the effective use of advanced Lean Six Sigma Techniques
  • Lean thinking
  • Leader standard work
  • Kata thinking
  • The visual performance management system
  • Set-up reduction (SMED)
  • Total Productive Maintenance

Understanding Customers

  • Lean Six Sigma in a service environment
  • Service failure demand
  • Customer-supplier quality perceptions
  • The customer-focused organisation and knowing your customer
  • Understanding the customer journey
  • Assessing customer satisfaction
  • Customer surveys & the survey process

Why Choose Us

Experience Advanced Lean Techniques & Understanding Customers in Switzerland through Bilginç IT Academy's live and interactive virtual classroom environment, accessible from your home, office, or any location. Connect with expert trainers in real time and bring the energy of classroom learning into the digital experience.

  • Live Instructor-Led Sessions: Join scheduled training sessions with your instructor and fellow delegates in real time.
  • Interactive Learning Experience: Take part in discussions, practical exercises, group activities, and Q&A sessions throughout the course.
  • Expert Trainer Network: Learn from experienced trainers with strong industry backgrounds and practical field expertise.
  • Over 30 Years of Training Expertise: Benefit from Bilginç IT Academy's long-standing experience in delivering professional training since 1995.
  • Flexible and Scalable Delivery: Access live virtual classrooms from Switzerland and worldwide, with flexible planning options for individual and corporate training needs.

Experience Advanced Lean Techniques & Understanding Customers in a focused classroom environment in Switzerland. Bilginç IT Academy's carefully selected training venues provide a professional setting where delegates can interact directly with expert trainers and peers.

  • Experienced Trainers: Learn from specialists with extensive field experience and real-world knowledge.
  • Professional Training Venues: Attend courses in comfortable, well-equipped classrooms designed to support effective learning.
  • Focused Classroom Experience: Benefit from limited class sizes that encourage discussion, interaction, and personalized support.
  • Quality-Driven Learning: Develop practical skills through structured, up-to-date, and professionally designed training content.

Meet your team's training needs with Bilginç IT Academy's onsite Advanced Lean Techniques & Understanding Customers in Switzerland solution, delivered at your office or preferred location. Align your team's development with your business goals through a training experience tailored to your organization.

  • Tailored Course Content: Adapt the training program to your organization's projects, team structure, and specific business requirements.
  • Time and Cost Efficiency: Reduce travel, accommodation, and operational costs while maximizing the value of your training investment.
  • Team-Focused Learning: Help your employees develop around the same knowledge base and strengthen collaboration across your organization.
  • Simplified Planning and Tracking: Manage the training process, participant development, and organizational requirements with greater control.


Contact us for more detail about our trainings and for all other enquiries!

Advanced Lean Techniques & Understanding Customers Training Course in Switzerland Schedule

Join our public courses in our Switzerland facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

We can organize this training at your preferred date and location.
16 Juli 2026 (2 Days)
Zurich, Geneva, Basel, Bern
€1,200 +VAT
20 Juli 2026 (2 Days)
Zurich, Geneva, Basel, Bern
€1,200 +VAT
06 August 2026 (2 Days)
Zurich, Geneva, Basel, Bern
€1,200 +VAT
13 August 2026 (2 Days)
Zurich, Geneva, Basel, Bern
€1,200 +VAT
17 August 2026 (2 Days)
Zurich, Geneva, Basel, Bern
€1,200 +VAT
23 August 2026 (2 Days)
Zurich, Geneva, Basel, Bern
€1,200 +VAT
09 September 2026 (2 Days)
Zurich, Geneva, Basel, Bern
€1,200 +VAT
01 Oktober 2026 (2 Days)
Zurich, Geneva, Basel, Bern
€1,200 +VAT

Switzerland is globally recognized as the gold standard for fintech, precision engineering, and data privacy. Zurich and Geneva are not only financial capitals but also critical hubs for blockchain innovation and high-security IT infrastructure. Home to ETH Zurich, one of the world's leading technical universities, the Swiss ecosystem attracts the brightest minds in cryptography and systems engineering. Our IT training services in Switzerland are designed for those who operate in high-stakes environments where accuracy and security are paramount. We offer specialized courses that cover the full spectrum of modern technology, from secure cloud management to advanced data analytics, ensuring that professionals in the Swiss confederation maintain their competitive edge in a digital-first world.

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