Advanced Lean Techniques & Understanding Customers Training in Spain

  • Delivery Method: Online Instructor-Led / Classroom Based / Onsite
  • Participation Model: Public Training / Private / In-House Training
  • Duration: 2 Days
  • Level: Expert
  • Price: From €1,200 +TAX
  • Upcoming Date:
  • UK & Spain Based Global Training Provider

Master next level Lean Six Sigma tools.

Take your toolbox skillset further and develop your ability to use a wide range of advanced lean tools and techniques - both within the context of an improvement project or in Lean deployment. With this extended range of techniques, you will be able to better understand your customer and the value your processes provide.



Prerequisites

Delegates must already hold a Lean Six Sigma Green Belt or Lean Practitioner certification


What You Will Learn

As a result of attending this course delegates will be able to:

  • Identify opportunities to apply broader approaches for improvement across their organisational business system
  • Deepen their understanding and application of the lean thinking principles
  • Enhance their business’ approach to understanding customer requirements through surveys and journey mapping
  • Deepen their understanding of value from the perspective of the customer to develop new theories for product, service and process improvement

Training Outline

Advanced Lean Techniques

  • Requirements for the effective use of advanced Lean Six Sigma Techniques
  • Lean thinking
  • Leader standard work
  • Kata thinking
  • The visual performance management system
  • Set-up reduction (SMED)
  • Total Productive Maintenance

Understanding Customers

  • Lean Six Sigma in a service environment
  • Service failure demand
  • Customer-supplier quality perceptions
  • The customer-focused organisation and knowing your customer
  • Understanding the customer journey
  • Assessing customer satisfaction
  • Customer surveys & the survey process

Why Choose Us

Experience Advanced Lean Techniques & Understanding Customers in Spain through Bilginç IT Academy's live and interactive virtual classroom environment. Join a Public course as an individual delegate or arrange a dedicated Private / In-house online training program exclusively for your organization.

  • Delivery Method: Online Instructor-Led
  • Participation Model: Public / Private (In-house)
  • Live and Interactive Training: Connect with your instructor in real time and actively participate through discussions, Q&A sessions, practical exercises, and group activities.
  • Flexible Participation: Join the training from your home, office, or any location with a suitable internet connection.
  • Expert Trainer Network: Learn from experienced trainers with strong industry backgrounds and practical field expertise.
  • Over 30 Years of Training Expertise: Benefit from Bilginç IT Academy's professional training experience since 1995.
  • Worldwide Access: Join our live virtual classrooms from Spain or anywhere else in the world, or arrange a dedicated online training program for your organization.

Experience Advanced Lean Techniques & Understanding Customers through face-to-face Classroom Based training in Spain. Training can be delivered as a Public course open to individual delegates or as a dedicated Private / In-house class for your organization.

  • Delivery Method: Classroom Based
  • Participation Model: Public / Private (In-house)
  • Face-to-Face Learning: Interact directly with your instructor and fellow delegates in an engaging classroom environment.
  • Experienced Trainers: Learn from specialists with extensive industry experience and practical real-world knowledge.
  • Professional Training Environment: Attend training in comfortable, well-equipped classrooms designed to support effective learning.
  • Practical Learning: Depending on the course, reinforce your knowledge through hands-on exercises, scenarios, case studies, and instructor-led activities.

Arrange Advanced Lean Techniques & Understanding Customers in Spain as a dedicated Onsite training program for your organization. Bilginç IT Academy trainers can deliver the training at your office or another location of your choice, with the program planned around your team's requirements and business objectives.

  • Delivery Method: Onsite
  • Participation Model: Private (In-house)
  • Training at Your Preferred Location: Organize the training at your company's office or another location selected by your organization.
  • Tailored Course Content: Adapt the training program to your projects, team structure, existing skill levels, and specific business requirements.
  • Team-Focused Learning: Develop your team around a shared knowledge base while strengthening internal collaboration and knowledge transfer.
  • Flexible Scheduling: Plan the training dates, location, and program according to your organization's operational requirements.
  • Worldwide Onsite Delivery: Arrange the training in Spain or at another preferred location worldwide. Bilginç IT Academy trainers can travel to your selected location to deliver the dedicated training program.


Contact us for more detail about our trainings and for all other enquiries!

Advanced Lean Techniques & Understanding Customers Training Course in Spain Schedule

Join our public courses in our Spain facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

We can organize this training at your preferred date and location.
12 octubre 2026 (2 Days)
Madrid, Barcelona, Valencia, Seville
€1,200 +TAX
17 octubre 2026 (2 Days)
Madrid, Barcelona, Valencia, Seville
€1,200 +TAX
21 octubre 2026 (2 Days)
Madrid, Barcelona, Valencia, Seville
€1,200 +TAX
02 noviembre 2026 (2 Days)
Madrid, Barcelona, Valencia, Seville
€1,200 +TAX
08 noviembre 2026 (2 Days)
Madrid, Barcelona, Valencia, Seville
€1,200 +TAX
11 noviembre 2026 (2 Days)
Madrid, Barcelona, Valencia, Seville
€1,200 +TAX
12 noviembre 2026 (2 Days)
Madrid, Barcelona, Valencia, Seville
€1,200 +TAX
20 noviembre 2026 (2 Days)
Madrid, Barcelona, Valencia, Seville
€1,200 +TAX

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