Moving into a management role requires far more than technical expertise. Successful managers know how to motivate people, manage performance, communicate effectively, and create an environment where teams can thrive.

This practical management development course is designed to equip new managers with the essential skills needed to lead confidently and achieve results. Through interactive exercises, role-playing activities, self-assessments, and real-world scenarios, participants learn how to manage performance, coach employees, delegate effectively, and build motivated teams.

By the end of the course, participants will have practical tools and techniques they can immediately apply in their workplace.

We can organize this training at your preferred date and location.

Who Should Attend

This course is ideal for:

Newly appointed managers
Managers with one to three years of experience
Team leaders and supervisors
Professionals preparing for future leadership roles

What You Will Learn

By the end of this course, participants will be able to:

Understand the responsibilities of an effective manager
Apply performance management best practices
Set goals and provide meaningful feedback
Adapt leadership approaches to different employee needs
Conduct coaching conversations confidently
Build a motivating work environment
Delegate work effectively to support employee development
Improve team performance and engagement

Training Outline

Module 1: Understanding the Manager’s Role

Topics Covered

Characteristics of successful managers
Managerial responsibilities and expectations
Challenges faced by new managers
Leadership versus management
Developing a managerial mindset

Module 2: Performance Management

Topics Covered

Purpose of performance management
Performance management processes
Common performance challenges
Managing employee expectations

Practical Applications

Setting SMART goals
Delivering effective feedback
Conducting performance alignment conversations
Performance self-assessment exercises

Module 3: Leadership and Influencing Others

Applying the SLII® Leadership Model

Participants learn how to adapt their leadership style based on employee development levels and workplace situations.

Topics Covered

Leadership effectiveness
Employee development stages
Situational leadership principles
Flexibility and adaptability
Leading diverse teams

Module 4: Communicating with Team Members

Topics Covered

Conducting effective one-on-one meetings
Building trust through communication
Clarifying expectations
Managing difficult conversations

Practical Activities

Communication exercises
Workplace scenarios
Role-play activities

Module 5: Coaching for Performance

Topics Covered

The manager’s role as a coach
Coaching versus disciplinary action
Addressing behavioral challenges
Conducting development-focused discussions

Coaching Techniques

Core coaching micro-skills
Two-Minute Challenge method
AMA GUIDE coaching framework

Module 6: Creating a Motivational Climate

Topics Covered

Fundamentals of employee motivation
How managers influence engagement
Building a positive work culture
Recognition and development strategies

Practical Applications

Motivation assessments
Motivational climate exercises
Team engagement strategies

Module 7: Delegating for Growth and Development

Topics Covered

The importance of delegation
Types of delegation
Balancing authority and accountability
Determining what can and cannot be delegated

Delegation Process

Selecting appropriate tasks
Setting expectations
Monitoring progress
Evaluating outcomes

Practical Activities

Delegation conversations
Real-world delegation scenarios

Additional Learning Resources

Participants will also benefit from:

Performance management self-assessments
Coaching effectiveness evaluations
Delegation practice tools
Diversity and inclusion awareness exercises
Business ethics reflection activities
Motivational climate planning worksheets

Expected Outcomes

Upon completion, participants will be better prepared to lead teams, manage performance, coach employees, delegate effectively, and build a productive work environment that supports both employee growth and organizational success.

Why Choose Us

Experience AMA2238: Management Skills for New Managers through Bilginç IT Academy's live and interactive virtual classroom environment. Join a Public course as an individual delegate or arrange a dedicated Private / In-house online training program exclusively for your organization.

Delivery Method: Online Instructor-Led
Participation Model: Public / Private (In-house)
Live and Interactive Training: Connect with your instructor in real time and actively participate through discussions, Q&A sessions, practical exercises, and group activities.
Flexible Participation: Join the training from your home, office, or any location with a suitable internet connection.
Expert Trainer Network: Learn from experienced trainers with strong industry backgrounds and practical field expertise.
Over 30 Years of Training Expertise: Benefit from Bilginç IT Academy's professional training experience since 1995.
Worldwide Access: Join our live virtual classrooms from anywhere in the world or arrange a dedicated online training program for your organization.

Experience AMA2238: Management Skills for New Managers in a professional face-to-face classroom environment. Classroom Based training can be delivered as a Public course open to individual delegates or as a dedicated Private / In-house class exclusively for your organization.

Delivery Method: Classroom Based
Participation Model: Public / Private (In-house)
Face-to-Face Learning: Interact directly with your instructor and fellow delegates in an engaging classroom environment.
Experienced Trainers: Learn from specialists with extensive industry experience and practical real-world knowledge.
Professional Training Environment: Attend training in comfortable, well-equipped classrooms designed to support effective learning.
Practical Learning: Depending on the course, reinforce your knowledge through hands-on exercises, scenarios, case studies, and instructor-led activities.

Arrange AMA2238: Management Skills for New Managers as a dedicated Onsite training program for your organization. Bilginç IT Academy trainers can deliver the training at your office or another location of your choice, with the program planned around your team's requirements and business objectives.

Delivery Method: Onsite
Participation Model: Private (In-house)
Training at Your Preferred Location: Organize the training at your company's office or another location selected by your organization.
Tailored Course Content: Adapt the training program to your projects, team structure, existing skill levels, and specific business requirements.
Team-Focused Learning: Develop your team around a shared knowledge base while strengthening internal collaboration and knowledge transfer.
Flexible Scheduling: Plan the training dates, location, and program according to your organization's operational requirements.
Worldwide Onsite Delivery: Bilginç IT Academy trainers can travel internationally to deliver dedicated training programs at your preferred location.

Why have you chosen us?

I have attended a training from Bilginc IT Academy before and I was satisfied.

I have attended a training from a different provider and it was not helpful.

Other

How many employees do you have in your IT department?

0 – 50

50 – 250

250 – 1000

1000+

AMA2238: Management Skills for New Managers Training

Who Should Attend

What You Will Learn

Training Outline

Module 1: Understanding the Manager’s Role

Topics Covered

Module 2: Performance Management

Topics Covered

Practical Applications

Module 3: Leadership and Influencing Others

Applying the SLII® Leadership Model

Topics Covered

Module 4: Communicating with Team Members

Topics Covered

Practical Activities

Module 5: Coaching for Performance

Topics Covered

Coaching Techniques

Module 6: Creating a Motivational Climate

Topics Covered

Practical Applications

Module 7: Delegating for Growth and Development

Topics Covered

Delegation Process

Practical Activities

Additional Learning Resources

Expected Outcomes

Why Choose Us