Business Relationship Management Professional (BRMP) Training

There are no prerequisites for the BRMP™ training. Attending the ITIL Foundation in Service Management would benefit but it is not a pre-requisite.

Pre-course reading:

Holders of the BRMI Business Relationship Management Professional™ qualification will be able to demonstrate:

• What business relationship management is and the value it provides to your organization.
• Why an organization needs to move beyond traditional goals of profit and products to encompass ones appropriate for a relationship-centered organization.
• The importance of integrating business relationship management into every element of your organization.
• The importance of educating your organization on how a mature BRM capability will evolve culture, build partnerships, drive value, and satisfy purpose.
• How to apply business relationship management to your organization’s triple bottom line of people, purpose, and planet.
• The basic knowledge, skills, and mindsets of the business relationship management role.
• The core BRM approaches, tools, and templates used to achieve results.
• The value and impact of the business relationship management capability on your organization by completing a draft of the BRM Capability Workbook.

BRM Introduction – The Bigger Picture

• Why BRM? Why Now?
• Relationship-Centered Organization
• Theory of Relationshipism
• Triple Bottom Line
• BRM Defined
• Capability
• Discipline
• Role
• Activity Domains
• BRM Challenges
• Tools included: BRM Role Competency Model

BRM Capability

• BRM Capability Framework
• Organizational Purpose and Strategy
• Organizational Factors
• Core Values
• Now-to-New
• Evolve Culture
• Build Partnerships
• Drive Value
• Satisfy Purpose
• Limitless Growth and Improvement
• Tools included: BRM Capability workbook, BRM Capability Impact Report workbook, Strategic Relationship Plan

BRM Capability: Evolve Culture

• Evolve Culture Framework
• Purposeful Narrative
• Desired Behaviours/Shared Ownership, Leadership-as-Practice
• Influential Relationships
• Personal Growth/Growth Mindset
• Tools included: Storytelling, Language Matters, Relationship Network Directory

BRM Capability: Build Partnerships

• Build Partnerships Framework
• BRM Role Competency Model
• Relationship Maturity and Quality
• Partnering Mindsets
• Relationship Discovery
• Relationship Nurturing
• Tools included: Relationship Maturity Model (RMM), Relationship Strategy on a Page (RSOAP)

BRM Capability: Drive Value

• What is Value?
• Types of Value
• Sources of Value
• Drive Value Framework
• BRM Role Competency Model
• Value Discovery
• Value Realization
• Value Results
• Tools included: Idea Document, Value Plan, Value Optimization Report

BRM Capability: Satisfy Purpose

• Satisfy Purpose Framework
• BRM Role Competency Model
• Through the BRM Capability
• Through the Triple Bottom Line
• Social Value

BRM Role

• Our Purpose and What We Believe
• Role Clarity
• Single Point of Focus
• BRM Code of Ethics
• BRM Role Competency Model
• BRM Mindset
• Scope of BRM Role
• BRM Role with Organizational Factors

BRM Team

• Our Purpose and What We Believe
• BRM Team Definition
• BRM Team Purpose, Mission, and Vision
• Assessing the Value of a BRM Team
• Organizing a BRM Team
• Leading a BRM Team
• Transition Management
• Coaching BRMs

BRM Key Learnings

• A review of the key concepts from each of the preceding modules.

Course Wrap-Up

• What to do in the next 30/60/90/365 days
• Digital badge
• After passing the exam
• Recap Learning Objectives
• Review Learning Objectives
• Review Expectations
• Course Feedback

Certification/Exam

There is a 50 minute, 50 question, multiple choice, closed book exam associated with this qualification. The pass mark for this exam is 60% (30 out of 50).

Once you have passed the Certification exam, you will be awarded a digital badge that represents your comprehension of, and ability to implement, course knowledge.