Handling Difficult Conversations Training in United Kingdom

  • Learn via: Classroom
  • Duration: 3 Hours
  • Price: Please contact for booking options
We can host this training at your preferred location. Contact us!

As working culture changes and we design new ways of working together, the need for communication and psychological safety is ever more important. Common concerns we hear from people who attend this session include:

  • What does my approach say about me?
  • How do I approach the difficult conversation?
  • What will make my conversations constructive?
  • How can I reduce or avoid conflict in difficult conversations?

This is an interactive and participative virtual workshop where you can share your ideas, practise in a safe environment and learn from others.

Target Audience

Anyone who is managing a remote team and is expected to give feedback based on performance or behaviour

You’ll be invited to think of at least one difficult conversation scenario that you need to have, or have had in the recent past.


  • Identify the types of ‘difficult conversation’ you might encounter
  • Identify a 5 step process for handling difficult conversations
  • Explore mind-sets and other factors that can help and hinder conversations
  • Identify the core skills for making difficult conversations more positive
  • Apply key tools to difficult conversation scenarios.

  1. Welcome and introductions
  2. The 5 step process
  3. Skills and mindsets for difficult conversations
  4. The AID model for feedback
  5. Fierce conversations
  6. Conversation practise
  7. Summary and action planning
  8. Close


Contact us for more detail about our trainings and for all other enquiries!

Upcoming Trainings

Join our public courses in our United Kingdom facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

Classroom / Virtual Classroom
08 August 2024
London, Manchester, Birmingham
3 Hours
Classroom / Virtual Classroom
13 August 2024
London, Manchester, Birmingham
3 Hours
Classroom / Virtual Classroom
01 September 2024
London, Manchester, Birmingham
3 Hours
Classroom / Virtual Classroom
07 September 2024
London, Manchester, Birmingham
3 Hours
Classroom / Virtual Classroom
15 September 2024
London, Manchester, Birmingham
3 Hours
Classroom / Virtual Classroom
08 October 2024
London, Manchester, Birmingham
3 Hours
Classroom / Virtual Classroom
11 October 2024
London, Manchester, Birmingham
3 Hours
Classroom / Virtual Classroom
22 October 2024
London, Manchester, Birmingham
3 Hours
Handling Difficult Conversations Training Course in the United Kingdom

The United Kingdom (Britain) is situated in north-western Europe. The UK is made up of England, Scotland, Wales and Northern Ireland. The United Kingdom is a constitutional monarchy with a unitary parliamentary democracy, as Queen Elizabeth II has been the monarch since 1952. The country's capital and largest metropolis is London.

The United Kingdom has always been one of the most popular tourist destinations in Europe. People from all around the world come to see the diverse scenery and rich cultural background of Britain. Some of the most popular places to visit in the UK are London (with Tower Bridge, River Thames, Big Ben, Parliament Buildings, Westminster Abbey…), Scotland's Capital Edinburgh, Roman-Era Bath, Stonehenge (one of the best-known prehistoric monument in Europe), Windsor Castle and Loch Ness.

Empower yourself with our extensive selection of IT courses, covering programming, data analytics, software development, business skills, cloud computing, cybersecurity, project management. Experience personalized training and expert guidance from our instructors, who will come to your chosen training venue anywhere in United Kingdom.
By using this website you agree to let us use cookies. For further information about our use of cookies, check out our Cookie Policy.