Handling Difficult Conversations Training in Hong Kong

  • Learn via: Classroom
  • Duration: 3 Hours
  • Price: Please contact for booking options
We can host this training at your preferred location. Contact us!

As working culture changes and we design new ways of working together, the need for communication and psychological safety is ever more important. Common concerns we hear from people who attend this session include:

  • What does my approach say about me?
  • How do I approach the difficult conversation?
  • What will make my conversations constructive?
  • How can I reduce or avoid conflict in difficult conversations?

This is an interactive and participative virtual workshop where you can share your ideas, practise in a safe environment and learn from others.

Target Audience

Anyone who is managing a remote team and is expected to give feedback based on performance or behaviour

You’ll be invited to think of at least one difficult conversation scenario that you need to have, or have had in the recent past.


  • Identify the types of ‘difficult conversation’ you might encounter
  • Identify a 5 step process for handling difficult conversations
  • Explore mind-sets and other factors that can help and hinder conversations
  • Identify the core skills for making difficult conversations more positive
  • Apply key tools to difficult conversation scenarios.

  1. Welcome and introductions
  2. The 5 step process
  3. Skills and mindsets for difficult conversations
  4. The AID model for feedback
  5. Fierce conversations
  6. Conversation practise
  7. Summary and action planning
  8. Close


Contact us for more detail about our trainings and for all other enquiries!

Upcoming Trainings

Join our public courses in our Hong Kong facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

Classroom / Virtual Classroom
08 August 2024
Hong Kong, Kowloon, Tsuen Wan
3 Hours
Classroom / Virtual Classroom
13 August 2024
Hong Kong, Kowloon, Tsuen Wan
3 Hours
Classroom / Virtual Classroom
01 September 2024
Hong Kong, Kowloon, Tsuen Wan
3 Hours
Classroom / Virtual Classroom
07 September 2024
Hong Kong, Kowloon, Tsuen Wan
3 Hours
Classroom / Virtual Classroom
15 September 2024
Hong Kong, Kowloon, Tsuen Wan
3 Hours
Classroom / Virtual Classroom
08 October 2024
Hong Kong, Kowloon, Tsuen Wan
3 Hours
Classroom / Virtual Classroom
11 October 2024
Hong Kong, Kowloon, Tsuen Wan
3 Hours
Classroom / Virtual Classroom
22 October 2024
Hong Kong, Kowloon, Tsuen Wan
3 Hours
Handling Difficult Conversations Training Course in Hong Kong

Hong Kong is officially known as the Hong Kong Special Administrative Region of the People's Republic of China (HKSAR) and is a city and special administrative region of China on the eastern Pearl River Delta in South China. Hong Kong is one of the most densely populated places in the world, with over 7.5 million population. The official languages of the HKSAR are Chinese and English. Hong Kong is a highly developed territory and ranks fourth on the United Nations Human Development Index and the residents of Hong Kong have the highest life expectancies in the world.

The best time to visit Hong Kong is from September to December, since the temperatures, averaging between 19 to 28 degree Celsius. During this outdoor activities-friendly travelling season, you can take a walk along Victoria Harbour, visit the islands of Lantau, Lamma and Cheung Chau and participate in the Mid-Autumn Festival. Top choices of the tourists to visit in Hong Kong are Big Buddha statue, Wong Tai Sin Temple, Repulse Bay and the Beaches and Hong Kong Disneyland.

Explore our diverse range of IT courses, encompassing programming, software development, cyber security, data science, business skills, and Agile/Scrum. Wherever you are in Hong Kong, our seasoned instructors will bring practical training and expert knowledge to your preferred training venue.
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