Handling Difficult Conversations, Republic of the Philippines

We can host this training at your preferred location. Contact us!

As working culture changes and we design new ways of working together, the need for communication and psychological safety is ever more important. Common concerns we hear from people who attend this session include:

What does my approach say about me?
How do I approach the difficult conversation?
What will make my conversations constructive?
How can I reduce or avoid conflict in difficult conversations?

This is an interactive and participative virtual workshop where you can share your ideas, practise in a safe environment and learn from others.

Target Audience

Anyone who is managing a remote team and is expected to give feedback based on performance or behaviour

You’ll be invited to think of at least one difficult conversation scenario that you need to have, or have had in the recent past.

Identify the types of ‘difficult conversation’ you might encounter
Identify a 5 step process for handling difficult conversations
Explore mind-sets and other factors that can help and hinder conversations
Identify the core skills for making difficult conversations more positive
Apply key tools to difficult conversation scenarios.

Welcome and introductions
The 5 step process
Skills and mindsets for difficult conversations
The AID model for feedback
Fierce conversations
Conversation practise
Summary and action planning
Close

Upcoming Trainings

Join our public courses in our Republic of the Philippines facilities. Private class trainings will be organized at the location of your preference, according to your schedule.

Classroom / Virtual Classroom

08 August 2024