This comprehensive hands-on course is a must for new administrators. Administration Essentials for New Admins is the core training that ensures your success with business. For maximum benefit, we recommend administrators take this course before starting a Salesforce deployment or when taking over an existing deployment.

We can organize this training at your preferred date and location. Contact Us!

Prerequisites

There are no prerequisites for this course.

Who Should Attend

Administration Essentials for New Admins is designed for:
New system administrators responsible for the setup, configuration, and maintenance of their organizations
Other groups that benefit from this course include power users, sales operations, and IT managers.

What You Will Learn

Customize your application, including page layouts, fields, tabs, and business processes.
Create a secure Salesforce environment.
Maintain and import clean data.
Create high-value reports and dashboards.
Setup workflow automation.

Training Outline

1. Getting Around the App

Data Model and Navigation
Help and Training

2. Setting Up the User Interface (UI)

Setting Up the UI and Search Options

3. Getting Your Organization Ready for Users

Setting Up the Company Profile
Configuring the UI
Configuring Search Settings

4. Setting Up and Managing Users

Managing User Profiles
Managing Users
Troubleshooting Login Issues

5. Security and Data Access

Restricting Logins
Determining Object Access
Setting Up Record Access
Creating a Role Hierarchy
Dealing with Record Access Exceptions
Managing Field-Level security

6. Customization: Fields

Administrating Standard Fields
Creating New Custom Fields
Creating Selection Fields
Picklists
Lookups
Creating Formula Fields
Working with Page Layouts
Working with Record Types and Business Processes
Maintaining Data Quality

7. Managing Data

Import Wizards
Data Loader
Mass Transfer
Backing Up Data
Mass Delete and the Recycle Bin

8. Reports and Dashboards

Running and Modifying Reports
Creating New Reports with the Report Builder
Working with Report Filters
Summarizing with Formulas and Visual Summaries
Printing, Exporting, and E-Mailing Reports
Building Dashboards

9. Automation

Workflow Rules
Lead and Case Automation

10. Collaboration

Chatter and Chatter Free
E-Mail Administration and E-Mail Templates
Tracking Tasks and Events

11. Service Cloud

Automating Support
Service Cloud Console
Collaborating in the Service Cloud
Analyzing Support Data
Support Reports
Dashboards

Why Choose Us

Experience live, interactive learning from the comfort of your home or office with Bilginç IT Academy's Online Instructor-Led Administration Essentials for New Admins Training in Saudi Arabia. Engage directly with expert trainers in a virtual environment that mirrors the energy and schedule of a physical classroom.

Live Sessions: Join scheduled classes with a live instructor and other delegates in real-time.
Interactive Experience: Engage in group activities, hands-on labs, and direct Q&A sessions with your trainer and peers.
Global Expert Trainers: Learn from a handpicked global pool of expert trainers with deep industry experience.
Proven Expertise: Benefit from over 30 years of quality training experience, equipping you with lasting skills for success.
Scalable Delivery: Accessible worldwide, including Saudi Arabia, with flexible scheduling to meet your professional needs.

Immerse yourself in our most sought-after learning style for Administration Essentials for New Admins Training in Saudi Arabia. Our hand-picked classroom venues in Saudi Arabia offer an invaluable human touch, providing a focused and interactive environment for professional growth.

Highly Experienced Trainers: Boost your skills with trainers boasting 10-20+ years of real-world experience.
State-of-the-Art Venues: Learn in high-standard facilities designed to ensure a comfortable and distraction-free experience.
Small Class Sizes: Our limited class sizes foster meaningful discussions and a personalized learning journey.
Best Value: Achieve your certification with high-quality training and competitive pricing.

Streamline your organization's training requirements with Bilginc IT Academy’s Onsite Administration Essentials for New Admins Training in Saudi Arabia. Experience expert-led learning at your own business premises, tailored to your corporate goals.

Tailored Learning Experience: Customize the training content to fit your unique business projects or specific technical needs.
Maximize Training Budget: Eliminate travel and accommodation costs, focusing your entire budget on the training itself.
Team Building Opportunity: Enhance team bonding and collaboration through shared learning experiences in your workspace.
Progress Monitoring: Track and evaluate your employees' progression and performance with relative ease and direct oversight.

Why have you chosen us?

I have attended a training from Bilginc IT Academy before and I was satisfied.

I have attended a training from a different provider and it was not helpful.

Other

How many employees do you have in your IT department?

0 – 50

50 – 250

250 – 1000

1000+

Administration Essentials for New Admins Training in Saudi Arabia

Prerequisites

Who Should Attend

What You Will Learn

Training Outline

Why Choose Us

Online Instructor-Led Training (VILT)

Classroom Based Learning

Onsite / In-House Learning

Available Training Dates